Career Opportunities at Deloitte Nigeria

Job ID: PFA001
Location: Abuja

Job Summary

• Reporting to the Executive Director, this role forms a critical part of the Management Team and takes on the leadership of a diverse portfolio of functions which includes human resources, general admin, procurement, fleet and facilities management. Leading a team of professionals, the role holder is expected to conceptualise, design and ensure implementation of HR & Admin strategic initiatives to drive the objectives and achieve the corporate goals of the business.

Duties and Responsibilities
Human Resources:

• Coordinate the activities of the Human Resources and Administrative units, ensuring proper allocation of responsibilities
• Supervise all employees within the organization; trains, evaluates and disciplines employees
• Develop, implement, manage, monitor and report on the yearly HR budget to ensure achievement of the defined goals for the units
• Contribute to the formation of the Business Strategy and ensure that all HR policies, procedures, systems and support are established
• Ensure compliance with company policies as well as federal and state regulations, including reporting requirements to regulatory bodies such as ITF, etc.
• Ensure legal compliance by developing and monitoring and implementing applicable human resource statutory requirements
• Articulate and oversee the development and execution of the organization’s human resources management strategy
• Develop and manage all aspects of Human Resources, including, but not limited to: organisation development, career management, employee relations, performance management including succession planning, compensation & benefits administration, HRIS and payroll administration, and other related duties as required and assigned
• Manage the recruiting process for the organization, particularly developing the recruitment strategy for specific roles, identifying vacancies, publishing adverts to attract suitable candidates, screening resumes and applications, coordinating the selection and interviewing process, the employment process as well the orientation and on boarding process for the organization
• Identify employee training needs and coordinate, develop, design and deliver training programs in conjunction with internal and external facilitators
• Management of the day-to-day operations of employee-relation functions inclusive of employee absences and employee vacations
• Manage all employee conflict & disciplinary situations in order to ensure satisfactory resolutions and maintain a conducive work environment for all employees of the organization
• Facilitate disciplinary and termination decisions
• Maintain employee records for the organization, including remuneration, leave entitlements, end of service, health and medical insurance and other details etc.
• Manage office health, safety and mental health and well-being issues, including coordinating periodic safety trainings as approved
• Provide critical support to executive management in human resource and change management activities
• Communicate and disseminate the corporate culture, values and behaviour for the organization
• Liaise with all internal and external resource support to ensure that the organization maintains a productive workforce in order to achieve its established goals and objectives
• Oversee the development, execution and maintenance of employee benefits programs as well as all employee development initiatives
• Provide periodic reporting to aid executive management in decision making; Coordinate reporting on HR activities to the Executive Management of the organization

General Admin:

• Planning and coordinating administrative procedures and systems and devising ways to streamline processes
• Develop and execute new improved procurement strategies across all channels of purchasing
• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
• Ensure inventory planning to determine parts requirements and appropriate stocking levels
• Monitor approval of accounts to maintain an appropriate degree of control over vendor relationships
• Perform cost analysis and set appropriate benchmarks
• Ensure the smooth and adequate flow of information within the company to facilitate other business operations
• Collect, store and manage important documentation in both electronic and hard copy format through a clear and concise reference system.
• Manage contracts and providers for services including security, parking, cleaning, catering, technology and so on
• Advise the business on increasing energy efficiency and cost-effectiveness through drafting reports and making written recommendations
• Use performance management techniques to monitor and demonstrate achievement of agreed service levels and to lead on improvement
• Ensure maintenance costs and provide recommendations on fleet utilization and replacement
• Oversee quality assurance for all fleet activities to assure a state of good repair. Set and review standards for vehicle safety, readiness, serviceability and performance
• Track fleet usage and maintain accurate inventory of equipment
• Ensure the maintenance records for fleet are accurate and up-to-date
• Handle insurance plans and service contracts
• Perform other duties as may be assigned by the Managing Director

Required Qualifications

• Minimum of 10  years’ post NYSC experience working in this role or a similar role
• First degree in Industrial Relations/human Resources, Business Administration, or any Social Science or related field from a reputable higher institution. Foreign degree will be an added advantage
• Membership of a relevant professional body, CIPD or equivalent
• Possession of a post graduate degree (MBA, MSC, MA, ML) in a relevant field is an added advantage
• Demonstrable experience in supervising teams providing human resources, admin and facilities management services
• Excellent understanding of human resources management concepts and delivery mechanisms
• Excellent understanding of the Nigerian labour laws and the implications on people management within an organisation
• The role is based in Abuja, candidate should be based in Abuja or willing to relocate.

Skills and Competency Requirements:

• Thorough knowledge of human resource management principles and best practices
• Good understanding of the pensions industry and the financial services sector at large
• A business acumen partnered with attention to the human and administrative elements
• Excellent knowledge of employment legislation and regulations
• Excellent relationship building and networking skills
• Excellent organizational and leadership skills
• Demonstrated initiative to solve operational issues
• Outstanding business/report writing skills, presentation, facilitation and data analysis skills
• Ability to develop and implement policies and procedures
• Proven ability to deliver high quality customer service
• Conflict resolution and negotiation skills
• Diligent and firm with high ethical standards
• Ability to distinguish between conflicting demands, scheduling and planning in order to meet priorities and deadlines
• Organization, time management, prioritizing and the ability to handle a complex, varied workload
• Professional, enthusiastic attitude, team player
• Good appreciation and working knowledge of Microsoft Office tools

go to method of application »

Requisition code: ZA137405TS
Location: Nigeria

Main Purpose of Job

• Assisting, monitoring and reporting results of the compliance efforts of the Deloitte Africa Audit business and in providing guidance for the Africa Audit Executive and Risk, Independence and Legal Leadership Committee on matters relating to audit compliance.
• Oversees the Deloitte Africa Audit compliance landscape, compliance maturity model and compliance program, functioning as an independent and objective representative that reviews and evaluates compliance issues/concerns within the Africa Audit Practice.

Qualifications

• Minimum Qualifications - Bachelor of Law
• Desired Qualifications - Postgraduate qualification in Compliance

Minimum Experience:

• 7 years working experience with a minimum of 2 years’ management experience, ideally in an audit or legal organization, to include demonstrated leadership, compliance and / or risk management.

Desired Experience

• Familiarity with compliance procedures and regulations.

Knowledge and experience in the following jurisdictions in addition to South Africa would be an advantage:

• Malawi
• Zambia
• Zimbabwe
• Tanzania
• Kenya
• Uganda
• Nigeria
• Ghana

What you’ll do / Specialized Competencies

• Develop and maintain an Africa Audit Compliance framework and compliance universe under the oversight of the Africa Audit Risk Partners
• Organised and disciplined in maintaining records and planning ahead
• Ability to coordinate across borders and work closely with a project manager/risk representative for the collection and dissemination of compliance information
• Develops, initiates, maintains, monitors and revises Africa Audit Policy Manual policies and procedures for the general operation of the Africa Audit Compliance Program and its related activities
• Maintains, monitors and revises audit related activities aligned to the Contract Management Solution (Vault) including audit related engagement letters and terms and conditions templates, including the continued communications and learning requirements
• Monitor rules and communications from Africa audit regulators (and related accreditation bodies) to understand all new requirements on the Africa Audit Business and underlying policies, processes and systems
• Compile and / or monitor of the Africa audit accreditation and registration requirements, including the submission of relevant documentation, understanding the regulatory landscape and all related project management activities
• Develop or assist with responses / commentary letters to regulatory or compliance matters
• Develop and /or assist and monitor any compliance and / or regulatory remediation plans
• Develop of regulatory stakeholder plan, liaison with relevant individuals and monitoring thereof
• Identify potential areas of compliance vulnerability and risk; develop/implement corrective action plans for resolution of problematic issues, and provide general guidance on how to avoid or deal with similar situations in the future
• Maintain a regulatory / compliance risk register of emerging trends / theme
• Support the Africa Audit Risk Partners on legal and litigation matters
• Ongoing audit practice support related to compliance related matters, including consultations, where required
• Monitor the performance of the Audit Compliance Program and relates activities on a continuing basis, taking appropriate steps to improve its effectiveness
• Performance of regulatory, compliance and legal reviews, where required
• Develop and perform annual audit independence and engagement acceptance testing
• Responsible for the Global Audit Acceptance Consultation program, including the development of an audit deal review board process, if required
• Develop, maintain and monitor the Enterprise Risk Management programme for compliance
• Develop, maintain and monitor annual Africa and Country audit transparency reports
• Liaison with Africa Risk, Independence and Legal function and Audit DTTL structures on new requirements, including reporting requirements and involvement in conference calls and briefing sessions
• Ongoing liaison with Risk, Independence and Legal and involvement on all audit related activities regarding independence, ethics, confidentiality, data security, privacy, anti-corruption and compliance crisis management
• Deploy and monitor of any Risk, Independence and Legal projects within the Africa Audit business
• Manage liaison between Africa Audit Risk Management and regional Risk Officers and regional Professional Practice Directors regarding annual and ad hoc regulatory, legal or compliance matters
• Assist with incident responses, including incident register
• Develop, monitor and reporting related to the Audit DTTL and Deloitte Africa member firm standards
• Involved in DTTL audit compliance programs
• Assists with development and input into current audit related systems / tools (for example Phoenix, DRMS, DESC)
• Monitor, and as necessary, coordinate compliance activities of other departments to remain abreast of the status of all compliance activities and to identify trends
• Institute and maintain an effective compliance communication program for the Africa audit business
• Develop and roll out, including facilitation, of effective audit compliance related learning / webcasts
• Collaborate with other departments (e.g., Risk Management, Internal Audit, Employee Services, etc.) to direct compliance issues to appropriate existing channels for investigation and resolution
• Provide reports on a monthly basis to keep the Audit Executive Committee and the Risk, Independence and Legal Leadership Committee informed of the operation and progress of compliance efforts
• Ensures proper reporting of violations or potential violations to duly authorized enforcement agencies as appropriate
• Design and maintain a compliance monitoring solution, including monthly reporting and dashboards

Key Performance Areas
Strategic Impact:

• Interrogates, clearly understands and communicates to team the agreed strategic objectives of both own Service Area and that of the client Service Line/s

Manages the implementation of the strategic imperatives in line with service area strategy relating to:

• Implementation of change initiatives within designated area/s
• Management of the implementation of plan on a day-to-day basis with team
• Monitoring skills level in team relating to required outputs, assisting as necessary
• Clear and regular communication with superior and team on implementation status
• Supports own Service Line leadership in carrying out EXCO mandate
• Builds professional relationships within service line/s  to understand business needs in area/s of responsibility
• Generates and implements innovative ideas and solutions within area of responsibility in collaboration with team members to enhance / renew service offerings

Client Impact: External / Internal:

• Manages quality and timeliness of day-to-day deliverables of team in area of expertise to client
• Provides client management with sound professional advice and support across broad area of issues arising within area of expertise
• Proactively identifies client service and technical issues and independently implement resolutions to address these
• Participates in gathering of information for thought leadership process and share functional and industry knowledge and expertise with clients, colleagues and teams
• Meets with team on a regular basis to provide updates from client and SL leadership and to get input from team

Operational Effectiveness:

• Manages day-to-day operations and delivery by team to clients
• Guides and directs daily work of team members giving recognition as well as support as needed
• Guides and directs daily work of team members giving recognition as well as support as needed
• Updates Senior Manager on status weekly or as directed
• Manages day-to-day risk issues within the team and ensures any contraventions are rectified and addressed
• Acts as role model in the value of exceptional client delivery and growing the brand of Employer of Choice

Development/Growth of Team:

• Recruits, mentors and guides team members and shares expertise and knowledge with counselees on an ongoing basis
• Identifies areas of development for team and institute plans to address these
• Develops strong working relationships with key talent in team to ensure retention
• Delegates appropriately and encourages team to share their expertise and knowledge
• Provides relevant recognition and encouragement to team and leads by example
• Acts as counsellor to senior consultant level and below within Service Line ensuring effective guidance in development and career growth
• Demonstrates commitment to transformation agenda of the firm

Budgets / Profitability

• Provides input into annual budget to superior for drafting of budget for Service Area
• Manages expenditure within team and ensures time and expenses are submitted weekly