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Department Office of the Managing Director
Reporting Manager Managing Director
Role Summary
To be proactive, solution oriented providing support to the Managing director ensuring timely, quality and well organized schedules, meetings and travel arrangements, as well as a variety of other administrative duties.
Key Responsibilities
- Extensive, complex diary management, including coordination of internal and external meetings, calls, video conferences.
- Assisting bankers – general administration tasks, source and collate research information, news runs and project materials as required.
- Screen incoming calls and correspondence for the managing director.
- Collate departmental reports and support FINCON to monitor Unit’s performances against agreed target.
- Occasional drafting of correspondence for the MD
- Prompt and efficient filing, distribution of documents.
- Create and maintain database and spreadsheet files
- Arrange complex and detailed travel plans and itineraries and compile documents for travel-related meetings.
- To attend to any every other duties as required from time to time
Key Performance Indicators
- Level of pro activeness, speed and organization.
- Attention to details and carefulness while multitasking
- Effectiveness in communication and distribution of information
- Number of errors and reworks
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Department Human Resources and Administration
Reporting Manager Managing Director
Internal Relationship Management Team and Employees
Responsible for Office Assistants/Support Staffs.
External Relationship PENCOM, HMO, NSITF, NHF e.t.c
Role Summary
To develop and deliver people management strategies which supports the Company’s overall strategic aims and objectives. To make contributions at both strategic and operational level in order to identify HR priorities and recommend appropriate people management solutions which support business aims, in addition to providing expert professional advice and support to managers and staff on all aspects of people management.
Key Responsibilities
- Develop and implement HR strategies and initiatives aligned with the overall business strategic focus and goal.
- Bridge management and employee relations by addressing demands, grievances or other issues
- Manage the recruitment and selection process
- Support current and future business needs through the development, engagement, motivation and preservation of human capital
- Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
- Nurture a positive working environment
- Oversee and manage a performance appraisal system that drives high performance
- Maintain pay plan and benefits program in line with relevant statutory obligation.
- Assess training needs to apply and monitor training programs
- Report to management and provide decision support through HR metrics
- Ensure legal compliance throughout human resource management
- Ensure full responsibility of the corporate administration function; including fleet management, external vendor relationship management.
- Lead on activities relating to the overall maintenance of the office environment.
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Department Business Development
Reports to Managing Director
Responsible for Relationship Managers
Internal Relationship
External Relationship
Role Summary
To innovatively drive the sales and revenue generation drive of the bank, strategically contributing to initiatives to penetrate the Microfinance market and create visibility and market share in the industry. S/he will lead the business development team to meet set targets.
Key Responsibilities
- Develop and implement strategic marketing plans, sales plans and forecasts to achieve corporate objectives for products and services
- Lead on market research, competitor and customer surveys that will materialize to competitive and profitable product development.
- Take overall lead on marketing governance by providing guidance and support to all business development team.
- Strategize and plan the sales process management, forecasting, pricing, key account management, expenses, profitability new product development market research and brand strategy.
- Ensure that all Marketing activities adhere to Prestige MFB’s processes and procedures relating to the mitigation of financial and operational risk, and are compliant with relevant regulations and business ethics.
- Demonstrate a passion for the delivery of sales and service that exceeds the expectations of the customer.
- Achieve agreed sales targets compliantly and within stipulated timeframe.
- Take proactive corrective measures, when required, to ensure that personal performance is in line with individual targets.
- Maintain a comprehensive knowledge of the Bank’s assets and liability products and a working knowledge of competitor products to ensure market relevance.
- Maintain a strong and positive working relationship with colleagues across the organisation.
- Co-ordinate and deliver presentations, training, briefings to individuals and groups in the target market.
Person Specification& Key requirements
Requirements
- B.Sc/HND and or equivalent in any discipline
- He/She must have worked in the financial sector in similar capacity for at least 5 years.
- Proven track record of helping sales team to achieve set target
- Proven track record of delivering compliant sales against target through self-generation of leads and referrals - an Achiever
- Excellent networking, sales and customer relationship management skills
- Team player with excellent communication and interpersonal skills.
- Must be passionate about service quality.
- Key qualities of Self-motivation, persistence and follow up
- Organised and able to adhere to deadlines
- Intermediate user knowledge of PowerPoint, Word and Excel
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Department INTERNAL AUDIT
Reporting Manager MD, Board.
Role Summary
The successful candidate will be responsible for performing and executing financial, operational and compliance assurance in order to review the quality and effectiveness of the controls within the Bank and to manage/mitigate risk and protect the assets of the Bank.
Key Responsibilities
- Perform and control the full audit cycle including risk management and control management over operations’ effectiveness, financial reliability and compliance with all applicable directives and regulations
- Prepares for and conduct financial and operational audits, examinations, internal control reviews and special investigations of Bank’s on a regular basis.
- Keep current with developments and regulatory/legislative changes in the financial services industry, governing regulatory landscapes, and auditing profession.
- Review, analyze and verify annual reports, financial statement and other records using accepted accounting and statistical procedure to assess financial condition and facilitate audit planning.
- Collect and analyze data to detect deficient controls, duplicated effort, extravagance, fraud or non-compliance with laws, regulations and management policies.
- Review data about Bank’s asset, net worth, liabilities, capital stock, surplus income and expenditures and present information to MD/broad that will aid in corporate decision making.
- Coordinate and liaisons with the independent/external auditors to ensure year-end audit control testing by internal audit is performed efficiently effectively, timely and at a minimum meets their expectations and requirements.
- Proactively follows up to ensure managements’ action plans are progressing and addressing the risk exposures and control observation previously highlighted by internal audit and other internal and external assurance option (i.e) compliance regulators and independent auditors)
- Develop and maintains key relationship with all members of the organization including staff, management and external stakeholders to ensure productive communication and engagement
- Other duties assigned by MD/Board
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Reporting Manager Managing Director
Role Summary
Responsible for the Banks operations Staff supervision, discipline and control Cash management Accounts Reconciliation.
Key Responsibilities
- To effectively manage the Central Cash department and ensure controls of the Bank’s local and foreign cash and draft instruments are consistently adhered to
- Oversee account opening processes and ensure documentation compliance with appropriate regulations.
- Manage and maintain cash limits in the Bank and ensure prompt expatriation of excesses
- Plan and coordinate delivery and collection of cash to and from the Central Bank
- Ensure that foreign cash held is within the set limit
- Verify that vault/reserve cash movement differences are resolved daily
- Hold in joint custody keys to vault cash compartments
- Ensure accurate and timely processing and reconciliation of General Ledger accounts
- Engage with Partner Banks in cash swaps
- Evaluates daily cash levels and ensures they meet short-term operating needs and long-term project financing requirements
- Transfer funds for customers as per customers instructions in a safe and secure manner by observing due diligence at all times.
- To ensure that customer’ funds transfer instructions are efficiently and promptly
- executed without delays with a positive impact on customer delight.
- Be very articulate and pay attention to detail while bearing in mind the turnaround time (TAT) for all transfers and processing of customer instructions
- Responsible for all clearing related activities and funds transfer processing:
- Ensure customers’ transactions are processed within approved service TAT.
- Ensure maintenance and effective utilization of physical assets and resources (adding machines, workstations, Stamps till boxes etc)
- Ensure customers’ instructions are properly reviewed before processing.
- Ensure all remittances for customers and regulatory agencies are handled within the agreed time-frame
- Contributes to the safeguarding of corporate assets and the interest of members by ensuring that appropriate internal controls are in place and operating effectively.
- Providing general assistance to the audit and business service team.
- Developing strong working relationships with colleagues, clients and relevant authorities.
Qualification and Requirement
- Minimum of HND/B.Sc in Business, Finance, Accounting and related disciplines.
- He/She must be experienced in Customer Services, funds transfer, internal control and audit, tellership etc.
- Membership of professional bodies such as ICAN, CIBN is an added advantage
- He/she must have worked in financial institution for minimum of 3 years
Skills and Attributes Required:
- Unquestioned personal integrity with strong ethics and values.
- Candidate must have excellent customer service orientation; must be able to pay attention to details;
- Key Competencies Required Candidates should have strong business acumen, good analytical skills and an appreciable Finance and Planning capability
- Capable of working independently and with minimum supervision.
- Good interpersonal skills with a proven ability to communicate effectively [Both written and verbal] with all level within the organisation.
- Strong analytical capability
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Reporting Manager Business Development Manager
Role Summary
To be responsible for evaluating customer’s credit application in line with the Bank’s credit policies and procedures as well as deposit mobilization/ Risk Asset generation (as per set target), particularly within the Micro Credit sub sector
Key Responsibilities
- Achieve growth within the key performance indicators; liability and risk asset generation, account opening and income generation.
- Ensure high levels of customer satisfaction through excellent sales service.
- Develop and execute strategic plan to achieve sales targets and to expand the banks customer base
- Actively find new sales opportunities.
- Develop referral network and cross sell product and services of the bank to achieve targets
- Work in close relationship with operations and business development unit to ensure that credit applications for new and existing customers are correctly prepared.
Key Performance Indicators
- Number of new relationships created on a monthly basis.
- Volume disbursements and quality of portfolio
- Volume of profitability.
- Share of product’s portfolio to bank’s total portfolio.
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Reporting Manager Business Development Manager
Role Summary
To be responsible for evaluating customer’s credit application in line with the Bank’s credit policies and procedures as well as deposit mobilization/ Risk Asset generation (as per set target), particularly within the Micro Credit sub sector
Key Responsibilities
- Achieve growth within the key performance indicators; liability and risk asset generation, account opening and income generation.
- Ensure high levels of customer satisfaction through excellent sales service.
- Develop and execute strategic plan to achieve sales targets and to expand the banks customer base
- Actively find new sales opportunities.
- Develop referral network and cross sell product and services of the bank to achieve targets
- Work in close relationship with operations and business development unit to ensure that credit applications for new and existing customers are correctly prepared.
Key Performance Indicators
- Number of new relationships created on a monthly basis.
- Volume disbursements and quality of portfolio
- Volume of profitability.
- Share of product’s portfolio to bank’s total portfolio.
go to method of application »
Reporting Manager Business Development Manager
Role Summary
To be responsible for evaluating customer’s credit application in line with the Bank’s credit policies and procedures as well as deposit mobilization/ Risk Asset generation (as per set target), particularly within the Micro Credit sub sector
Key Responsibilities
- Achieve growth within the key performance indicators; liability and risk asset generation, account opening and income generation.
- Ensure high levels of customer satisfaction through excellent sales service.
- Develop and execute strategic plan to achieve sales targets and to expand the banks customer base
- Actively find new sales opportunities.
- Develop referral network and cross sell product and services of the bank to achieve targets
- Work in close relationship with operations and business development unit to ensure that credit applications for new and existing customers are correctly prepared.
Key Performance Indicators
- Number of new relationships created on a monthly basis.
- Volume disbursements and quality of portfolio
- Volume of profitability.
- Share of product’s portfolio to bank’s total portfolio.
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Department Credit Administration
Reporting Manager Managing Director
Role Summary
Responsible for evaluating customers credit application in line with the Banks credit policies and procedures
Key Responsibilities
- Assess creditworthiness of existing or prospective clients
- Examine financial transactions and credit history case by case (applications, statements, balance sheets, legal documents etc)
- Complete ratio, trend and cash flows analyses and create projections on loan applications, ensuring
- Assist in the Restructuring of debts in the interest of the company and customer.
- Analyse potential loan markets and develop referral networks to locate prospects for credit products.
- Analyse financial data regarding loan requests for new, renewal and existing loans, including data provided by credit bureaus and other financial institutions files.
- Deliver a multidimensional perspective on the investment outlook in an accessible and informative manner
- Determine in depth the degree of risk involved in each transaction and make recommendation on lending decision.
- Carefully analyze data and produce clear and objective reports on new, renewal and existing loans, including data provided by credit bureaus and other relevant financial institutions.
- Routinely monitor loans for performance and compliance, escalating any potential threat to the relevant authorities.
- Adhere strictly to to Bank’s credit policy and guidelines, ensuring documentation for all credit applications meet the KYC and other requirements by regulators.
Qualifications and Experience
- Minimum of B.Sc./ HND
- Minimum of 2 years’ experience.
- Post Graduate cognate experience and relevant professional certification(s) i.e Microfinance Certification Program
Competencies:
- Candidate should have strong business acumen, and maintain a strong attention to details.
- Prior experience in a Microfinance bank is a key requirement.
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Reporting Manager Business Services Manager
Role Summary
To be responsible for the execution of cash transactions with clients; and doing so in full compliance with the in force bank’s policies and in a manner that strengthens the bank’s public image in the mind of customers.
Key Responsibilities
- Open customers’ accounts and ensure complete documentation for account opening package.
- Handle customers’ complaints, process orders and provide information about the bank’s products and services.
- Providing outstanding service to customers through all of your interactions.
- Communicating with customers accurately and efficiently.
- Providing outstanding service to customers through all medium of interaction.
- Attract potential customers by answering product and service questions; suggesting information about products and services.
- Answering incoming calls, taking detailed messages, updating the database and providing an excellent customer service to the organisations clientele.
- Preparation of weekly reports on customer service activities of the branch
- Perform other duties as may be assigned by the Business services manager.
- Preparing reports and general administration.
Qualification & Requirements
- OND /HND Banking & Finance or related discipline
- 1-2 years’ experience in the financial services sector.
- Excellent communication (oral and written)
- High level of drive and resilience in achieving set goals/targets
- Good application and working knowledge of MS Office tools (Ms Word, Excel, PowerPoint, Outlook)
- High sense of responsibility and accountability
- Excellent organizational, innovative, strong analytical and critical thinking skills
- Ability to adapt quickly in new situations and challenges; and also a team player
- Maintains a professional and polite disposition at all times, whilst also being able to build rapport quickly with customers
- Proactive, driven, enthusiastic and personable.
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Reporting Manager Business Services Manager
Role Summary
To be responsible for the execution of cash transactions with clients; and doing so in full compliance with the in force bank’s policies and in a manner that strengthens the bank’s public image in the mind of customers.
Key Responsibilities
- Open customers’ accounts and ensure complete documentation for account opening package.
- Handle customers’ complaints, process orders and provide information about the bank’s products and services.
- Providing outstanding service to customers through all of your interactions.
- Communicating with customers accurately and efficiently.
- Providing outstanding service to customers through all medium of interaction.
- Attract potential customers by answering product and service questions; suggesting information about products and services.
- Answering incoming calls, taking detailed messages, updating the database and providing an excellent customer service to the organisations clientele.
- Preparation of weekly reports on customer service activities of the branch
- Perform other duties as may be assigned by the Business services manager.
- Preparing reports and general administration.
Qualification & Requirements
- OND /HND Banking & Finance or related discipline
- 1-2 years’ experience in the financial services sector.
- Excellent communication (oral and written)
- High level of drive and resilience in achieving set goals/targets
- Good application and working knowledge of MS Office tools (Ms Word, Excel, PowerPoint, Outlook)
- High sense of responsibility and accountability
- Excellent organizational, innovative, strong analytical and critical thinking skills
- Ability to adapt quickly in new situations and challenges; and also a team player
- Maintains a professional and polite disposition at all times, whilst also being able to build rapport quickly with customers
- Proactive, driven, enthusiastic and personable.
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Reporting Manager Financial Contoller
Role Summary
The role will involve implementing the bank’s IT strategy monitoring and maintaining all systems, application services and IT infrastructure as well as working and liaising with information technology vendors and providers
Key Responsibilities
- Assist in ensuring good network systems across all branches for process efficiency.
- Handle storage, backup and protection of information.
- Provide and manages internet service for the office.
- Handle systems updates and repairs of computer hardware as may be required.
- Perform other duties and responsibilities as may be required by the Head, Information Technology.
- Communicate necessary information to branches and head office via emails or phone
- Recommendations of the best software for the bank’s daily operations
- Provisional response to IT security breaches and anticipated Errors
Key Performance Indicators
- Cost of IT as percentage of the company’s revenue
- Number of IT related complaints received/ incidents
- Number of network downtime experienced
- Cost of IT maintenance
- Average server connection time per day
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Role Summary
To drive company vehicles ensuring the timely and safely transportation of the company personnel in a courteous manner.
Key Responsibilities
- Cleans vehicle and perform routine checks to ensure it has proper working tools on a daily basis.
- Ensure vehicle movement log book is filled timely and regularly
- Parks vehicle safely at designated place at the end of each working day and at
- Refuels vehicle using an approved fuel voucher and records this on the vehicle log sheet timeously
- Compliance to the motor vehicle and travel policy provisions of the bank.
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Department FINCON
Reporting Manager Managing Director
External Relationship CBN/ Commercial Banks/Regulatory agencies
Role Summary
Successful candidate will be involved in long-term business planning, data analysis, budget control, revenue assurance, stress testing and reporting on financial performance and Key Performance Indicators (KPIs). Financial Planning and Strategy, Managing Profitability, Strategic Planning and forecasting, Corporate Finance, Developing Budgets, Managing relationships with banks and negotiations, fund raising and dealing internal and external stakeholders.
Key Responsibilities
- Responsible for integrity of General ledger
- Implementing procedures according to Corporate policies and procedures
- Full responsibility for the production of monthly management accounts
- Review and approve all reconciliation and schedules such as bank statements, schedule of accrued charges, prepayments etc.
- Ensuring profitable margins on products are achieved and maintained.
- Demonstrating cost cutting initiatives aiming at providing best solution at lower cost
- Developing and implementing effective controls framework and management systems to guide and support business operations
- Liaising with both external and internal auditors
- Planning and managing the material ordering process and ensure constant availability
- Ensuring monthly general ledger entries CAPEX and OPEX accruals and provisions are raised
- Preparing Monthly Management accounts for both internal and regulatory usage.
- Develop analytical tools to evaluate business proposals and identify best decisions
- Involvement in day-to- day management team management
- Statutory reporting and year end duties
- Consolidation and reporting to senior management
- Preparation of monthly budgetary control and performance.
- Preparation of overall annual budget of the bank, including the assumptions and the ratios.
- Treasury management and monitoring
- Producing multi-dimensional reports for Management decision
- Ensuring that all costs are properly tracked and that OPEX and CAPEX are within budget
- Preparing and implementing budgets for the entire Company
Qualification and Requirements
- Minimum of B.Sc in Accounting/Finance/Economics
- Financial services experience is compulsory
- Excellent working knowledge of MS Excel & Word;
- Good knowledge of IFRS and Management Accounting
- Good knowledge of CBN regulatory reporting
- Masters degree will be an added advantage
- Qualified Accountant (ACCA, ICAN)
- Minimum of 5 Years relevant professional experience in a similar role
Method of Application
Interested and suitably qualified candidates should forward a one page personal value proposition statement and resume . Please not that subject of email should read the POSITION BEING APPLIED FOR.
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