Human Resource Roles at Yes-Africa Global Resources

Job Description

• The Head, Training Unit is responsible for developing,facilitating and providing training needs and presentations.
• Also responsible for providing logistical support, course development, delivery, evaluation, process measurements, and cost management.

Key Responsibilities

• Developing, implementing and monitoring training programs
• Supervising technical training for staff.
• Conducting and coordinating orientation sessions.
• Creating training materials.
• Deliver / Facilitate training
• Develop and creating training materials, visual aids and presentations.
• Create testing and evaluation processes.
• Prepare and implement training budget.
• Evaluate needs of company and plan training programs accordingly.
• Conduct Training Needs Assessment (TNA) evaluations.
• Providing Cornerstone with classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
• Manage staff of classroom facilitators.
• Provide Training Needs Assessment feedback.
• Build solid cross-functional relationships.
• Provide logistical support, course development, delivery, evaluation, process measurements, and cost management.
• Plan the implementation and facilitation of activities and events, budget spending, material production and distribution, and other resources to ensure that operations are managed within authorized budgets.
• Assist with the development of strategic plans.
• Developing a training plan
• Working with internal & external training providers to develop suitable content for the courses.
• Manage a team of staff
• Conduct self and team in line with the Code of Human Resources ethics.
• Any other assignment as given by the Head, Corporate Services Group.

Person Specification

• Ability to relate well with others.
• Negotiating skills.
• Good motivator.
• Presentation skills.
• Ability to write reports and keep records.
• Work within budget.
• IT skills.
• Time Management.
• Excellent Communication skills.
• Experience in working in the Financial Services sector (an advantage).

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Job Description

• Maintain the work structure by updating job requirements and job descriptions for all positions.
• Maintain organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
• Prepare employees for assignments by establishing and conducting orientation and training programs.
• Maintain a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions.
• Ensure planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors.
• Maintain employee benefits programs and inform employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; designing and conducting educational programs on benefit programs.
• Ensure legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing the organization at hearings.
• Maintain management guidelines by preparing, updating, and recommending human resource policies and procedures.
• Maintain historical human resource records by designing a filing and retrieval system; keeping past and current records.
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Complete human resource operational requirements by scheduling and assigning employees; following up on work results.
• Maintain human resource staff by recruiting, selecting, orienting, and training employees.
• Maintain human resource staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.
• Contribute to team effort by accomplishing related results as needed.