Fresh Job Opportunities at MTN Nigeria

Location: Nationwide
Division: Information Systems

Core Purpose of the Job

• Responsible for the definition of MTN Nigeria information security policy, embedding security policy into operation and leading security risk assessment efforts and associated controls & reporting in line with the Group policies.
• Drive effective coordination and closure of all IS compliance activities, including control tracking and actual submissions for closure.

Job Summary

• Support the Shareholder return strategy by developing and implementing Information Systems Processes that are aligned to achieving all elements on the business score card.
• Monitor the information systems control design and implementation process to ensure that it is implemented effectively and within time, budget and scope
• Maintain effective working relationships with internal and external suppliers.
• Serve as liaison to auditors, consultants, and the bank Compliance Committee regarding documentation and review of information compliance
• Provide progress reports on the implementation of information systems controls to inform stakeholders and to ensure that deviations are promptly addressed.
• Develop a risk awareness program and conduct training to ensure that stakeholders understand risk and contribute to the risk management process and to promote a risk-aware culture.
• Provide information systems control status reporting to relevant stakeholders to enable informed decision making.
• Identify, assess and evaluate risk to enable the execution of the enterprise risk management strategy
• Collect information and review documentation to ensure that risk scenarios are identified and evaluated.
• Identify legal, regulatory and contractual requirements and organizational policies and standards related to information systems to determine their potential impact on the business objectives.
• Identify potential threats and vulnerabilities for business processes, associated data and supporting capabilities to assist in the evaluation of enterprise risk.
• Create and maintain a risk register to ensure that all identified risk factors are accounted for.
• Assemble risk scenarios to estimate the likelihood and impact of significant events to the organization.
• Analyze risk scenarios to determine their impact on business objectives.
• Develop an information security strategy aligned with business goals and objectives and ensure aligning of information security strategy to corporate governance
• Correlate identified risk scenarios to relevant business processes to assist in identifying risk ownership.
• Validate risk appetite and tolerance with senior leadership and key stakeholders to ensure alignment
• Interview process owners and review process design documentation to gain an understanding of the business process objectives.
• Analyze and document business process objectives and design to identify required information systems controls.
• Facilitate the identification of resources (e.g. people, infrastructure, information, architecture) required to implement and operate information systems controls at an optimal level.
• Ensure all controls are assigned control owners to establish accountability and establish control criteria to enable control life cycle management
• Establish internal and external reporting and communication channels that support information security
• Design and implement information systems controls in alignment with the organization’s risk appetite and tolerance levels to support business objectives.
• Facilitate the identification of metrics and key performance indicators (KPIs) to enable the measurement of information systems control performance in meeting business objectives.
• Develop and implement risk responses to ensure that risk factors and events are addressed in a cost-effective manner and in line with business objectives.
• Identify and evaluate risk response options and provide management with information to enable risk response decisions.
• Review risk responses with the relevant stakeholders for validation of efficiency, effectiveness and economy
• Monitor and maintain information systems controls to ensure they function effectively and efficiently.
• Plan, supervise and conduct testing to confirm continuous efficiency and effectiveness of information systems
• Ensure that all IT policies and procedures are compliant with regulatory requirements
• Assess and recommend tools and techniques to automate information systems control verification processes.
• Evaluate the current state of information systems processes using a maturity model to identify the gaps between current and targeted process maturity.
• Determine the approach to correct information systems control deficiencies and maturity gaps to ensure that deficiencies are appropriately considered and remediated
• Test information systems controls to verify effectiveness and efficiency prior to implementation and Implement information systems controls to mitigate risk
• Facilitate independent risk assessments and risk management process reviews to ensure they are performed efficiently and effectively. • Identify and report on risk, including compliance, to initiate corrective action and meet business and regulatory requirements
• Serve the Division’s internal customers and provide solutions to improve the customer experience.
• Drive planned strategy for the successful delivery of MTN Group and MTNN transformation initiatives focusing on Customer centricity, including Perfect 10 Project.
• Drive an increase in MTNN’s Net Promoter Score.
• Participate in IT projects and initiatives to bring pro-active risk management focus into solutions.
• Design information systems controls in consultation with process owners to ensure alignment with business needs and objectives.
• Communicate audit and review results to appropriate parties and ensure that issues are addressed and corrective actions are implemented
• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
• Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and regularly review their training needs.
• Provide documentation and training to ensure information systems controls are effectively performed

Education

• First degree in Computer Science, Information Technology/Systems or related field.
• Master’s degree in related field will be an added advantage.

Experience
Minimum 6 years’ experience which includes:

• Minimum of 3 years’ experience in an area of specialization; with experience in supervising/managing others
• Experience working in a medium to large organization
• Interpretation and application of governance, risk and compliance frameworks
• Advanced knowledge of risk assessment design and delivery.
• In-depth understanding of PCI, ISO31000, ISO 27001:2013

Training:

• Emerging Enterprise Architectures
• ISO
• CISSP
• CISM

Job Conditions

• General working conditions
• May be required to work extra hours

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Location: Nationwide
Division: Network Group

Core Purpose of the Job

• To manage implementation of all mechanical and electrical systems at all MTN installations (Network sites and office buildings) and provide support to all satellite earth stations.
• To coordinate power and mechanical systems upgrades in MTN Network sites and facilities

Job Summary

• Support the Shareholder return strategy by developing and implementing Network Group Processes that are aligned to achieving all elements on the business score card.
• Participate in the review of Business Processes (headcount, process optimization, etc.), to drive efficiency gains.
• Prepare the annual budgetary plan for the unit - NWG – Regional ESS/Facilities
• Serve the Division’s internal customers and provide solutions to improve the customer experience.
• Strategic Partnerships with organizations leadership team to drive awareness on expected behaviors and impact on non-compliance on bottom line results and company image/reputation.
• Ensure interdepartmental collaboration – interface with other departments within Network Group.
• Establish and maintain relationships with all HOD, NWG.
• Interface with security on technological research in protecting facilities at the sites.
• Network and build solid relationships with internal units and relevant third parties and develop a close working relationship with relevant information sources to provide an integrated service.
• Maintain effective working relationships with internal and external suppliers.
• Coordinate, coach and influence external partners and essential support departments across MTNN’s business units to deliver a seamless pre-sales and post-sales service experience.
• Take responsibility for the development of long range plan and direction for the Unit Power systems, ESS and Facilities maintenance.
• Ensure strict adherence to policies and procedures of MTN in the assigned Regional Power Systems and continuous improvement to foster efficiency.
• Provide directions and initiatives that ensure the MTN network is operated and maintained to company standard requirements within Regional Power Systems.
• Manage and ensure prompt management of major/minor power systems faults in the Region.
• Ensure weekly reports on overall power operations systems performance of the network are available.
• Develop, implement and maintain an efficient management information system for Regional Power Operations.
• Produce and distribute monthly reports on all assigned Regional Power Systems activities to management.
• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
• Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and regularly review their training needs.
• Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.

Education

• A First Degree in Electrical/Electronics, Mechanical Engineering or related field

Experience:

• Minimum  of 6 years’ experience which includes:
  • Minimum of 3 years’ experience in an area of specialization; with experience in supervising/managing others
  • Experience working in a medium to large organization
  • Experience in design, implementation and maintenance/management of power/cooling systems.
  • Project Management experience.

Training:

• Management Development Programmes
• Leadership Development Programmes

Job Conditions

• Normal MTNN working conditions
• May be required to work extended hours
• National travel and a valid driver’s license

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Location: Nationwide
Division: Information Systems

Core Purpose of the Job

• Drives the engineering of blueprints and roadmaps for Sharepoint, Device Management, Document Management, Unified communications and Enterprise Portals & collaboration platforms
• Architectural lead for Enterprise Mobility & Portals architecture across the value chain.

Job Summary

• Support the Shareholder return strategy by developing and implementing Processes that are aligned to achieving all elements on the business scorecard.
• Participate in the review of Business Processes to drive efficiency gains.
• Serve the Division’s internal customers and provide solutions to improve the customer experience.
• Strategic Partnerships with MTNN leadership team to drive awareness on expected behaviors and impact on non-compliance on bottom line results and company image/reputation.
• Network and build solid relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants etc.) and develop a close working relationship with relevant information sources to provide an integrated service.
• Work with other team members to develop a comprehensive view of all aspects of Enterprise Mobility & Portal solutions system architecture.
• Develop standards and guidelines for technical designing based on various business goals
• Undertake the development, maintenance, and governance of the SharePoint, Device Management, Document Management, Unified communications and Enterprise Portals & collaboration platforms Solutions architecture
• Recommend necessary changes in the existing Enterprise Mobility & Portal solutions and work for its efficient functioning, revenue generation, and cost savings
• Ensure that Enterprise Mobility & Portal solutions implementations are completed according to the architecture roadmap
• Define enterprise level systems architecture and direct the design and approach to deployment.
• Design scalable Enterprise Mobility & Portal solutions architecture based on trend analysis of current usage, forecast, and benchmark application capabilities based on projected growth.
• Create, maintain, disseminate & validate application development guidelines & standards for all artefacts will facilitate the oversight standardization and future direction of all application development.
• Design the architectural landscape to accomplish cross system objectives and advantageous trade-offs across the ecosystem
• Ensure the alignment of Enterprise Architecture with the business strategy throughout the cycle of innovation, planning and delivery for Enterprise Mobility & Portal solutions
• Chart roadmap of Enterprise Mobility & Portals Evolution, Emerging Technologies & trends.
• Evaluate developments in architecture in the local and international business environment and recommend value-adding improvements to MTNN’s application architecture roadmaps.
• Develop a high-level view of current and future state business and solution architecture for Enterprise Mobility & Portal solutions that is well connected with business strategy.
• Provide leadership role by participating in Architecture Review conversations to help guide development of Enterprise Mobility & Portal solutions that are strategically aligned to the overall architecture vision.

Job Conditions:

• Normal MTNN working conditions
• May be required to work extended hours

Education

• First degree in Computer Science, Information Technology/Systems or related field
• Master’s degree in related field will be an added advantage.
• TOGAF certified for at least 12- 18 months

Experience

go to method of application »

Division: Information Systems
Location: Nationwide

Core purpose of the Job

• Architectural lead for ICT & Digital Solutions & Platforms architecture across the value chain.
• Drives the solutioning of blueprints and roadmaps for ICT & Digital based platforms e.g. Cloud, Video, IOT etc.

Job Summary

• Carry out research to determine the structure (architecture) of proposed systems and provide insight into new and enhanced technologies to increase efficiency and reduce costs for MTNN.
• Develop the long term ICT & Digital Solutions strategic plans and implement them.
• Develop standards and guidelines for technical designing based on various business goals.
• Undertake the development, maintenance, and governance of the ICT & Digital Solutions architecture.
• Recommend necessary changes in the existing ICT & Digital application and work for its efficient functioning, revenue generation, and cost savings.
• Ensure that ICT & Digital services implementations are completed according to the architecture roadmap.
• Define enterprise level systems architecture and direct the design and approach to deployment.
• Design scalable applications architecture based on trend analysis of current usage and forecast and benchmark application capabilities based on projected growth.
• Create, maintain, disseminate & validate application development guidelines & standards for all artifacts will facilitate the oversight standardization and future direction of all application development.
• Design the architectural landscape to accomplish cross system objectives and advantageous trade-offs across the ecosystem
• Ensure the alignment of Enterprise Architecture with the business strategy throughout the cycle of innovation, planning and delivery for ICT & Digital Solutions
• Chart roadmap of Technology Infrastructure, Evolution, Emerging Technologies & trends.
• Evaluate developments in architecture in the local and international business environment and recommend value adding improvements to MTNN’s application architecture roadmaps.
• Develop a high level view of current and future state business and solution architecture for ICT & Digital Systems that is well connected with business strategy.
• Develop and demonstrate subject matter expertise in various areas such as ICT & Digital, Cloud Computing, and Systems Integration.
• Actively engage Business to help guide development of ICT & Digital systems solutions that are strategically aligned to the overall architecture vision.
• Engage with other functional units and actively participate in IS projects.
• Work with other team members to develop a comprehensive view of all aspects of ICT & Digital system architecture.
• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
• Foster active collaboration and relationships with employees across all levels and divisions.

Education

• A first Degree in Computer Science, Information Technology/Systems or related field from a reputable institution.
• Master’s degree in related field will be an added advantage.
• TOGAF certified for at least 12- 18 months

Experience
Minimum of Six (6) years’ work experience of which:

• 5years Enterprise Architecture (Business, Data, Applications, Technology) experience
• 4 years’ experience integrating applications and technology in a complex environment.
• Good working knowledge of EA frameworks, NGOSS
• Practicable Telco 2.0 experience
• API & Digital platform experience.
• Business Process re- engineering and management experience.
• In-depth proven experience in Architecture governance, Business Capability & Value Chain Analysis, Transition Architecture & Roadmaps
• In depth proven experience in digital (IOT, CLOUD, SMAC) and how they drive the digital agenda.

Training:

• Emerging Enterprise Architectures
• Telco 2.0
• Enterprise 2.0
• NGOSS

Job Conditions

• Normal MTNN working conditions
• May be required to work extended hours

go to method of application »

Location: Nationwide
Division: Sales & Distribution

Core Purpose of the Job

• To develop internal and external sources of intelligence on a continuous basis and integrate data and information from diverse sources to guide strategic plans and decision processes within S&D
• To develop and manage reporting and analytics platform for the Sales Division

Job Summary

• Developing and implementing Sales & Distribution Processes that are aligned to achieving all elements on the business score card.
• Participate in the review of Business Processes to drive efficiency gains
• Develop and maintain database of records, data and information that are relevant to the telecommunications industry and useful for planning and optimization of MTNN business activities.
• Network and build solid relationships with internal units and relevant third parties and develop a close working relationship with relevant information sources to provide an integrated service.
• Review market trends and convey accurate, reliable and relevant information on competitor activity
• Produce and present periodic feedback on local and international competitor activity to the S&D division as well as MTNN reporting.
• Serve the Division’s internal customers and provide solutions to improve the customer experience.
• Strategic Partnerships with MTNN leadership team to drive awareness on expected behaviours and impact on non-compliance on bottom line results and company image/reputation.
• Drive planned strategy for the successful delivery of MTN Group and MTNN transformation initiatives focusing on Customer centricity.
• Continuous liaison with internal and external stakeholders to ensure hitch-free operations
• Provide a unique and differentiated customer experience.
• Network and build solid relationships with internal units and relevant third parties and develop a close working relationship with relevant information sources to provide an integrated service.
• Develop relationships and source reliable contacts for gathering information across other competitor companies and build and maintain knowledge base of competitor activities and a Competitor Intelligence Unit.
• Obtain relevant information by empowering end users i.e. enable Marketing & Strategy, Sales Departments and the MTN Group to freely access relevant information directly on-line as well as the functionality to supply ad-hoc request when needed.
• Coordinate, coach and influence external partners and essential support departments across MTNN’s business units to deliver a seamless pre-sales and post-sales service experience.
• Provide analytical commentary, interpret and analyse the impact of activities on revenues and subscriber profiling.
• Input into sales planning with sound analytics of both transactional and competitive market data and insights.
• Ensure that all information and data collected, stored, shared and reported are in line with MTNN Guidelines.
• Build and maintain up-to-date information on the MTNN sales channels and subscriber profile.
• Deliver on key business metrics i.e. Subs profiles, revenue, ARPU, Churn, Product Performance, competitive environment and their relevant metrics.
• Manage and report on the market share and share of voice, and advice appropriately on the emerging market trend.
• Perform evaluations and produce reports on trade propositions, promotions and activities within MTNN S&D to give MTN a competitive advantage in the telecoms market.
• Gather and analyze a variety of subscribers’ information/data relevant to business operations, market and customers
• Prepare presentations on S&D performance as may be required.
• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.

Job Conditions

• Normal MTNN working conditions.
• May be required to work extended hours.

Education

• First Degree in a numerate discipline
• Possession of a Master's Degree may be an added advantage

Experience:

• Minimum  of 6 years' experience which includes:
• Numerate skills including advance use of Excel
• At least five years’ experience in customer research, data analytics/insight generation or working as part of a reporting team using a modern reporting platform
• Excellent written and verbal communication skills.
• Experience in engagement with multiple management levels across technical users and business units.
• Experience in working with both Agile/RAD methodologies and SSADM or equivalent waterfall methodologies.
• People / stakeholder management skills.