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  • Posted: Jun 21, 2017
    Deadline: Jul 5, 2017
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    The World Food Programme is the food assistance branch of the United Nations and the world's largest humanitarian organization addressing hunger and promoting food security. WFP is part of the United Nations system and is voluntarily funded. Born in 1961, WFP pursues a vision of the world in which every man, woman and child has access at all times to t...
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    Programme Associate (E-Vouchers) G6

    Requisition # 57422
    Location: Maiduguri

    Organizational Context
    In north-east Nigeria, WFP is scaling up its program to assist up to 2 million people. While the bulk of the expansion in the newly liberated areas will be done initially through in-kind assistance, in urban areas there will be a month on month increase of cash-based transfers (CBT) to beneficiaries where market assessments have indicated the feasibility of non-in-kind assistance.

    As per the 2017 Operational Plan, WFP will continue to significantly increase the number of beneficiaries receiving CBT in lieu of in kind in areas with functioning markets. However, the current mobile money mechanism is facing scale up constraints.

    Consequently, the WFP Nigeria CO has decided to invest in additional CBT delivery mechanisms where possible. Multiple assessments (VAM, SC, Protection, IT, Finance) have indicated that a closed-loop electronic value voucher is feasible and appropriate for the expansion of CBT assistance. This mechanism would also address reporting and reconciliation requirements. Risks related to this approach and longer term implications (with eventually a gradual shift to unrestricted cash and financial inclusion through open loop cards) need to be clearly articulated, and a ‘continuation plan’ needs to be established and implemented to ensure sustainability and scale up.

    Key Acountabilites (not all-inclusive)
    Within delegated authority and in close coordination with Programme, Finance and Supply Chain, the Programme Associate - CBT will be responsible for the following key Tasks and Responsibilities:

    • Provide project management and general office support including facilitating implementation and monitoring of CBT programmes and activities in Maiduguri following WFP’s policies and procedures;
    • Perform accurate, timely recording / compilation of data and support analysis and preparation of reports (e.g. programme status, performance) in order to support operational decision-making.
    • Assist monitoring the implementation of plans for timely implementation of CBT activities;
    • Liaise with other WFP units especially M&E, Supply Chain, Programme and Security as well as project cooperating partners (CPs) and undertake project visits to ensure that progress is made in the achievement of project objectives;
    • Work and exchange information with internal counterparts to support effective collaboration, implementation and monitoring of ongoing project activities;
    • Update and maintain the operational tracking tools regularly;
    • Prepare periodic reports on the progress of CBT operational projects and related plans;
    • Ensure compliance with WFP’s policies, criteria and procedures with respect to CBT activities;
    • Support the capacity building of WFP staff, cooperating partners and retailers;
    • Ensure CBT activities are implemented according to plan as outlined in the CBT concept notes and supporting documents;
    • Perform WINGs entries related to CBT and manage funding in collaboration with the Resource Management team;
    • Perform other related duties as required.

    4Ps Core Organisational Capabilities
    Purpose:

    • Understand and communicate the Strategic Objectives: Coaches team in the most effective ways to communicate WFP’s Strategic Objectives to WFP team and partners in the field.
    • Be a force for positive change: Implements new methods or tools to improve team’s work processes and productivity.
    • Make the mission inspiring to our team: Maps team’s activities and tasks to specific successes in beneficiary communities to showcase positive impact.
    • Make our mission visible in everyday actions: Explains to teammates how each unit contributes to the overall WFP mission.

    People:

    • Look for ways to strengthen people's skills: Identifies skill development opportunities such as training modules or on-the-job experiences for self, colleagues and direct reports.
    • Create an inclusive culture: Facilitates team building activities to build rapport in own unit.
    • Be a coach & provide constructive feedback: Facilitates the pairing of junior colleagues with coaches within own team.
    • Create an “I will”/”We will” spirit: Proactively anticipates potential challenges and develops mitigation plans to ensure that team meets goals and targets.

    Performance:

    • Encourage innovation & creative solutions: Identifies opportunities to be creative in own work and to help team be more innovative and accurate in their respective tasks and areas of work.
    • Focus on getting results: Monitors team’s deliverables and provides feedback to ensure outcomes are delivered consistently and accurately.
    • Make commitments and make good on commitments: Provides accurate guidance to team on expected responsibilities and tasks, whilst also upholding own commitment to the team.
    • Be Decisive: Sets an example and provides guidance to junior team members on when to escalate issues when faced with challenging issues in the workplace or in the field.

    Partnership:

    • Connect and share across WFP units: Facilitates partnerships with other WFP units to accomplish missions in the field.
    • Build strong external partnerships: Sets an example and provides guidance to team on how to build relationships with external partners.
    • Be politically agile & adaptable: Articulates to colleagues or direct reports the value of contributing to other WFP teams and agency partnerships in fulfilling WFP’s goals and objectives.
    • Be clear about the value WFP brings to partnerships: Organizes, monitors, and prioritizes own and team’s efforts to ensure that they will fulfil the needs of internal and external partners.

    Functional Capabilities
    Programme Lifecycle & Food Assistance:

    • Demonstrates ability to identify key variables and contextual factors that affect food assistance problems and programmes throughout the lifecycle to inform quality programme design or re-design.

    Transfer Modalities (Food, Cash, Voucher):

    • Demonstrates ability to implement, under guidance, food assistance programmes deploying the full range of transfer modalities with an understanding of basic principles guiding modality selection and implementation.

    Broad Knowledge of Specialized areas (i.e. Nutrition, VAM, etc.):

    • Understands basic technical concepts and data and their relevance to food assistance programmes.

    Emergency Programming:

    • Displays capacity to provide inputs into the development, implementation and realignment of high quality emergency programmes.

    Strategic Policy Engagement W/ Government:

    • Understands and applies basic principles of engagement with government counterparts at the national or local level.

    Standard Minimum Qualifications
    Education:

    • Completion of secondary school education. A post-secondary certificate in the related functional area

    Language:

    • Fluency (level C) in both oral and written communication in English.

    Experience:

    • At least 5 (five) years of experience in programme with technical teams (Nutrition, VAM…).

    Desired Experiences for Entry into the Role:

    • Punctual, proactive, motivated and detail-oriented
    • Good Planning skills
    • Good numerical skills
    • Computer literate
    • Able to operate effectively and efficiently in a high-pressure and fast-paced department in which often involves rapid change
    • Strong communication skills and willingness to follow-up with individuals and departments in order to achieve goals
    • Able to operate with compassion and impartiality and demonstrate a high level of sensitivity and respect towards beneficiaries of all ages, locations and ethnic backgrounds
    • Able to live and operate in field locations with very basic infrastructure and amenities.

    Terms and Conditions

    • Female candidates are encouraged to apply.
    • Only candidates who are short-listed will be contacted
    • Applications must be submitted online (use English language)
    • Nationality and Residency: The applicant should be either a Nigerian national or have a valid Nigeria Residence/ work permit at the time of application.

    go to method of application ยป

    Programme Policy Officer (CBT Operations) NOB

    Requisition#: 57421
    Location: Maiduguri

    Organizational Context

    • This job is found in Headquarters (HQ), Regional Bureaux (RBs) or Country Offices (COs) and job holders report to a more senior Programme Policy Officer.
    • Job holders operate with a high degree of independence, manage more junior staff to ensure that programme and policy objectives are achieved in full. They are usually involved in a wide variety of programme and policy activities and analytical work, some of which may be of a considerable complexity. At this level job holders are expected to contribute to performance improvement.

    Job Purpose

    • To provide support to policy and programme activities that effectively meet food assistance needs.

    Key Accountabilities (not all-inclusive)
    Within delegated authority and in close coordination with Programme, Finance and Supply Chain, the Programme Officer - CBT will be responsible for the following duties:

    • Assist the Cash Team Leader with the planning of registration and distribution exercises, and with reporting of achievements against plan as required;
    • Assist the Cash Team Leader to prepare registration and distribution exercises and ensure all equipment, material, CP staff/Volunteers, security/crowd control arrangements and transport required for the duration of each exercise.
    • Liaise timely with all parties concerned with registration and distribution exercises (Government counterpart, CP, IOM, community leaders, security etc.) to ensure coordinated implementation.
    • Ensure all registration and distribution team members are adequately prepared and trained for the registration and distribution tasks at hand.
    • Be present during registration and distribution exercises as much as possible and submit daily registration/distribution reports including issues/risks arising and achievements;
    • Assist with beneficiary authentication and verify that beneficiary complaints mechanism is working;
    • Ensure timely reconciliation of beneficiary numbers reached against payment lists;
    • Assist in the implementation of agreed risk mitigation measures as per the approved Risk Matrix, as required;
    • Recommend improvements in implementation SOPs, internal controls and Programme design, for review and approval by the Cash Team Leader;
    • Assist in cost analysis, assessments, transfer value reviews etc. as required;
    • Carry out any other official business assigned to you by the Cash Team Leader.

    4Ps Core Organazational Capabilities
    Purpose:

    • Understand and communicate the Strategic Objectives: Understands WFP’s Strategic Objectives and the link to own work objectives.
    • Be a force for positive change: Flexibly adapts individual contributions to accommodate changes in direction from supervisors and internal/external changes (such as evolving needs of beneficiaries, new requirements of partners).
    • Make the mission inspiring to our team: Recognizes and shares with team members the ways in which individual contributions relate to WFP’s mission.
    • Make our mission visible in everyday actions: Sets own goals in alignment with WFP’s overall operations, and is able to communicate this link to others.

    People:

    • Look for ways to strengthen people's skills: Assesses own strengths and weaknesses to increase self-awareness, and includes these in conversations on own developmental needs.
    • Create an inclusive culture: Participates in open dialogue, and values the diverse opinion of others, regardless of background, culture, experience, or country assignment.
    • Be a coach & provide constructive feedback: Proactively seeks feedback and coaching to build confidence, and develop and improve individual skills.
    • Create an “I will”/”We will” spirit: Participates in accomplishing team activities and goals in the face of challenging circumstances.

    Performance:

    • Encourage innovation & creative solutions: Shows willingness to explore and experiment with new ideas and approaches in own work.
    • Focus on getting results: Consistently delivers results within individual scope of work on time, on budget and without errors.
    • Make commitments and make good on commitments: Commits to upholding individual accountabilities and responsibilities in the face of ever-changing country or functional priorities.
    • Be Decisive: Makes rational decisions about individual activities when faced with uncertain circumstances, including in times of ambiguity regarding information or manager direction.

    Partnership:

    • Connect and share across WFP units: Seeks to understand and adapt to internal or cross-unit teams’ priorities and preferred working styles.
    • Build strong external partnerships: Demonstrates ability to understand and appropriately respond to and/or escalate needs of external partners.
    • Be politically agile & adaptable: Portrays an informed and professional demeanor toward internal and external partners and stakeholders.
    • Be clear about the value WFP brings to partnerships: Provides operational support on analyses and assessments that quantifies and demonstrates WFP’s unique value as a partner.

    Functional Capabilities
    Capability Name:

    • Programme Lifecycle & Food Assistance

    Description of the behaviour expected for the proficiency level:

    • Displays ability to identify the main hunger problem at the national or subnational level to design and implement context-specific programmes that integrate complex analysis and the full range of food assistance tools.

    Capability Name:

    • Transfer Modalities (Food, Cash, Voucher)

    Description of the behaviour expected for the proficiency level:

    • Demonstrates ability to analyse and consolidate quantitative and qualitative information from different sources (e.g., market studies) to inform transfer modality selection and programme development.

    Capability Name:

    • Broad Knowledge of Specialized areas (i.e. Nutrition, VAM, etc.)

    Description of the behaviour expected for the proficiency level:

    • Demonstrates the ability to interpret basic data in the context of WFP specialised fields to contribute to technical programme design, implementation and monitoring.

    Capability Name:  

    • Emergency Programming

    Description of the behaviour expected for the proficiency level:

    • Displays ability to translate understanding of programme principles in emergencies and protracted conflict situations into relevant, effective, and context specific approaches.

    Capability Name:

    • Strategic Policy Engagement w/ Government

    Description of the behavior expected for the proficiency level:

    • Develops thorough recommendations using multiple inputs (e.g., government counsel, research, own experience) to strengthen national or subnational entities and government owned food and nutrition security programmes.

    Standard Minimum qualifications
    Education:

    • Advanced University degree in International Affairs, Economics, Nutrition/Health, Agriculture, Environmental Science, Social Sciences or other field relevant to international development assistance, or First University Degree with additional years of related work experience and/or trainings/courses.

    Language:

    • Fluency (level C) in English language.

    Desired Experiences for Entry into the Role

    • Punctual, proactive, motivated and detail-oriented;
    • Good Planning skills;
    • Good numerical skills;
    • Computer literate;
    • Able to operate effectively and efficiently in a high-pressure and fast-paced department in which often involves rapid change;
    • Strong communication skills and willingness to follow-up with individuals and departments in order to achieve goals;
    • Able to operate with compassion and impartiality and demonstrate a high level of sensitivity and respect towards beneficiaries of all ages, locations and ethnic backgrounds;
    • Able to live and operate in field locations with very basic infrastructure and amenities.

    Terms and Conditions:

    • Qualified female candidates are encouraged to apply.
    • Only Nigerian national are eligible to apply for this position.
    • Applications to be made online and in English only.
    • Only shortlisted candidates will be contacted.

    Method of Application

    Use the link(s) below to apply on company website.

     

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