• IT Outsourcing Operation Director at First Point Group

  • Posted on: 15 June, 2017 Deadline: Not Specified
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  • At First Point Group we’ve made the global telecoms & technology recruitment industry our business. For clients such as Huawei, Amdocs, Juniper and Ericsson the strategic contribution of FPG, a trusted global partner who knows their industry inside out, is an invaluable business asset.

    Over the years, we've gained deep industry expertise and experience, and developed close relationships with a vast network of telecoms and technology professionals around the world. As a result, we’re perfectly placed to help our clients and candidates deliver the next generation of technology.

    IT Outsourcing Operation Director


    Job Description

    • Establish Operation plan, milestones and deliverables.
    • Establish and manage Operation team structure and members.
    • Establish team management process and organization.
    • Plan, manage and execute Operation Projects' budget to ensure successful delivery.
    • Establish and standardize Operation delivery process.
    • Design, establish and manage cost effective, sustainable service delivery across all offerings - drive definition of, and protect, delivery strategies and standards

    Profession Requirement

    • With 10-15 years related experience in Telecom or MTK, very deep understanding of IT Outsourcing/ Managed Services project
    • Proven experience of designing and implementing complex projects and programmes including change management
    • Specific technical "know-how" (at least) on BSS and Infrastructure IT Domains
    • Experience on the delivery of improvements in large customer management and also supporting operational environment
    • Can interface with Customer C-Level and across all other levels of people including internal organization
    • Evidence of being able to turn a high level strategy into a set of deliverables and key tasks
    • Leadership capability across his managers, project managers and other managers in the organization
    • Should be able to establish and maintain effective working relations with the customer, transformation team, operations team and other stakeholders and businesses
    • Should have the capability to share best practices in Transformation and Program Management
    • Excellent facilitation and presentation skills
    • Capable of good problem solving skills and techniques
    • Industry accreditation such as Prince 2, MSP, ITIL etc are advantage
    • Business driven and should have the capability to translate technical delivery projects to business benefits and realization
    • Good communication capabilities and pro-activeness are preferred.
    • Language: Excellent written and oral communication skills in English.

    Method of Application

    Interested and qualified? Go to career website on www.linkedin.com to apply

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