Job Opportunities at United Nations Development Programme (UNDP)

Job ID: 10460
Location: Maiduguri
Practice Area - Job Family: Management
Grade: G3
Vacancy Type: FTA Local
Posting Type: External
Contract Duration: 1 Year with possibility for extension

Purpose

• Under the guidance and supervision of the UN Clinic Physician, the Ambulance Driver provides support to the UN Clinic by performing driving service while ensuring high quality and accuracy of work. The Ambulance Driver promotes a client, quality and results-oriented approach.
• The Ambulance Driver works in close collaboration with the UN Physician, Operations, and staff in the CO and to exchange information and ensure consistent service delivery.

Summary of Key Functions

• The role of the Ambulance Driver is to ensure the effective and efficient delivery of assigned responsibilities towards the attainment of the goals and targets of the UN Clinic.

The Ambulance Driver will report to the UN Clinic Physician and be responsible for:

• Provision of reliable and secure driving services
• Proper use of vehicle
• Day-to-day maintenance of the assigned vehicle
• Availability of documents/ supplies
• Driving of the UN ambulance as may be required in a safe and secure manner
• Ensures provision of reliable and safe driving services by a) driving office vehicles for the transport of UN Clinic staff, delivery and collection of mail, documents and other items, and other driving responsibilities assigned by the direct supervisor
• Ensures cost-savings through proper use of vehicle through accurate maintenance of daily vehicle logs, provision of inputs to preparation of the vehicle maintenance plans and reports.
• Ensures proper day-to-day maintenance of the assigned vehicle through timely minor repairs, arrangements for major repairs, timely changes of oil, check of tires, brakes, car washing, etc.
• Ensures availability of all the required documents/supplies including vehicle insurance, vehicle logs, office directory, map of the city/country, first aid kit, and necessary spare parts in the assigned vehicle.
• Ensures that all immediate actions required by rules and regulations

Competencies
Teamwork:

• Good interpersonal skills; ability to work in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity.

Planning and Organizing:

• Organizes and accurately completes multiple tasks by establishing priorities while taking into consideration special assignments, frequent interruptions, deadlines, available resources and multiple reporting relationships
• Plans, coordinates and organizes workload while remaining aware of changing priorities and competing deadlines
• Demonstrates ability to quickly shift from one task to another to meet multiple support needs
• Establishes, builds and maintains effective working relationships with staff and clients to facilitate the provision of support
• Promoting learning and knowledge management/sharing is the responsibility of each staff member.

Operational Effectiveness:

• Ability to perform a variety of repetitive and routine tasks and duties
• Ability to review data, identify and adjust discrepancies
• Ability to handle a large volume of work possibly under time constraints
• Good knowledge of administrative rules and regulations
• Ability to operate and maintain a variety of computerized business machines and office equipment in order to provide efficient delivery of service
• Ability to organize and complete multiple tasks by establishing priorities
• Demonstrates excellent knowledge of driving rules and regulations and skills in minor vehicle repair (for Drivers)
• Demonstrates excellent knowledge of protocol (for Drivers)
• Demonstrates excellent knowledge of security issues (for Drivers)

Managing Data:

• Collects and compiles data with speed and accuracy identifying what is relevant and discarding what is not, records it in an accessible manner and maintains data bases
• Thoroughly and methodically collects, verifies and records data demonstrating attention to detail and identifying and correcting errors on own initiative
• Transmits file data; creates and generate queries, reports and documents utilizing databases, spreadsheets, communications and other software packages with speed and accuracy
• Interprets data, draws conclusions and/or identifies patterns which support the work of others.

Required Skills and Experience
Education:

• Secondary Education. Valid Driver’s license.

Experience:

• 2 years’ work experience as a driver; safe driving record; knowledge of driving rules and regulations and skills in minor vehicle repair.
• Experience working with an International Organisation is desirable.

Language Requirements:

• Fluency in English is required.
• Knowledge of local language (Hausa) highly desirable.

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Job ID: 10458
Location: Maiduguri, Nigeria
Practice Area - Job Family: Management
Vacancy End Date: (Midnight New York, USA)
Time Left: 10d 10h 58m
Grade: NOC
Vacancy Type: FTA Local
Posting Type: External
Bureau: Africa
Contract Duration: 1 Year with possibility for extension

Purpose

• UN field personnel are exposed to various health and security hazards that may result in disease; psychological trauma and life threatening injuries. Dedicated, effective primary health, occupational health and emergency medical services may mitigate negative outcomes of trauma, injuries and health complications providing better chances for saving lives as well as for faster and better recovery.
• The UN Clinic Physician, is part of the UN common services of the UN country team in (duty station) and administered by UNDP.
• The UN Clinic Physician will attend to the UN Clinic on a full time basis and provide medical services to staff members and their dependents. In addition, he/she will facilitate for medical evacuations and cooperate with headquarter offices on all related matters.
• The UN Clinic Physician is responsible for the day to day running of the UN Clinic and he/she manages the UN Clinic staff and physical assets (equipment and inventories), ensures consistent delivery of high quality medical services to the UNCT.
• The UN Clinic Physician will also be responsible for medical examinations of staff, a responsibility he/she will share with other designated UN Physicians. (The UN Clinics operate, with regard to technical matters only, under the general supervision of the UN Medical Director and with UNDP on regards of all administrative matters).

Reporting structure and partners:

• Under the overall supervision of the UN Resident Coordinator with regards to all administrative matters and the general supervision of the UN Medical Director with regards to technical matters, UN Clinic Physician, will provide clinical services including medical consultations and emergency care, and supervise the work of the medical staff (including nurses, lab technician and pharmacist).
• The incumbent will promote proactive occupational health policies and best practices and procedures in the medical services in conjunction with Administration.
• This will include outreach to staff and dependents in the areas of preventative health.
• The UN Clinic doctor is expected to take part in the HIV work in the UN work place as outlined in UN Cares and UN Plus.  S/he is part of the emergency response team and will as such work closely with DSS in implementing case-vac and mass casualty response.

Duties and Responsibilities

• In this section list the five primary responsibilities of the position.  As needed add additional context below the responsibilities.  Tip: Focus on what the job entails now how to do the job.

 Clinical Duties

• Attend the United Nations Clinic on a full time basis.
• Respond to acute emergencies in line with international protocols such as advanced trauma life support management and advanced cardiac life support or Pre Hospital Trauma life support.
• Be able to do triage and primary stabilization. 
• Undertake day-to-day clinical duties, e.g. walk-in clinic, pre-placement and periodic medical examinations and immunizations.
• Provide health education. 
• Participate in addressing work environment and occupational health issues.
• Undertake medical examinations for UNDP and UN Agencies international and local staff and dependents.
• Diagnose and recommend treatment to all staff visiting the Clinic on a daily basis.
• Be on call during and outside office hours to observe and treat emergencies in the UN Clinic. Undertake house calls when required. 
• Responsible for entry and periodic medical examinations for United Nations staff members who choose to use the UN Clinic for their examinations.

Medical Administrative Duties

• Liaise with other UN Clinics, host-nation medical facilities and medical facilities abroad to coordinate medical evacuations. 
• Follow the United Nations established policies and procedures regarding medical clearances, sick leave and medical evacuations.
• Recommend medical evacuation when required to RR (the doctor recommend as the medical expert, submit evacuation request to UN medical Director for authorization and facilitate medical evacuations of UN staff and their dependents).
• Responsible for all paper work and reporting procedures for medical evacuations in line with UN Rules and procedures.
• Ensure proper follow up on all cases 
• Application of terms of reference in UNDP POPP for rules and regulations regarding UN Clinic operations
• Responsible for establishing good relations with reliable hospitals, private medical facilities and blood banks and local physician, including UNEP if available.
• Keep constant contact with the United Nations Designated Examining Physicians to facilitate their availability as and when required;
• Ensure that proper medical records are kept in a strictly confidential manner.
• Maintain emergency medical supplies and equipment to be used in case of emergency situation;
• Replenish first aid kits and other essential medical supplies kept in other duty stations within the country
• Recommend procurement of vaccines, medical supplies and equipment, and ensure that inventory is kept.
• Maintain medical records of all United Nations personnel thru Medgate (Electronic Medical Records System) and advise health precautionary steps to new staff members; already include above
• Prepare and send periodic (quarterly) reports of functions, visits, medical evacuations and treatments at the UN Clinic to the United Nations Medical Service; included below.
• Advise on health precautionary steps to be undertaken at the duty station, and perform any other duties as considered necessary by the United Nations medical Director and/or the UN Resident Coordinator

Supervisory Administration:

• Supervise, distribute work to the nurse (s) and other staff of the United Nations Clinic; included below
• Manage day-to-day mission medical support operations by ensuring availability of supplies and proper functioning of medical equipment; 
• Ensure that appropriate training programs are implemented in order to maintain and develop the medical capabilities (e.g. health education, HIV/AIDS prevention, first aid and CPR). 
• Responsible for regular reporting on clinic activities, medical facilities available locally and other statistical information as may be required.
• Responsible for the supervision and distribution of work for the nurse(s) and other staff of the UN Clinic.
• Coordination of UN Cares Activities:
• Planning and organization of training of focal points and peer educators;
• Arranging the dissemination of UN policies on HIV/AIDS.
• Conducting an education and information campaign.

Competencies
Professionalism:

• Knowledge of clinical, occupational and tropical/travel medicine. Formal training in CPR and, preferably in BCLS and ACLS or equivalent emergency medical care. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.
• Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Communication:

• Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

Teamwork:

• Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Planning and Organizing:

• Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

Accountability:

• Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.

Technical/Functional
Creativity:

• Actively seeks to improve programmes or services; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; takes calculated risks on new and unusual ideas; thinks “outside the box”; takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches.

Technological Awareness:

• Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.

Commitment to Continuous Learning:

• Keeps abreast of new developments in own occupation/profession; actively seeks to develop oneself professionally and personally; contributes to the learning of colleagues and subordinates; shows willingness to learn from others; seeks feedback to learn and improve.

Client Orientation:

• Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

Required Skills and Experience
Education:

• Advanced University Degree in Medicine from an accredited University and currently licensed to practice within home country or other national jurisdiction; 
• Valid certification in Advanced Trauma Life support, Advanced Cardiac Life Support Or Prehospital trauma life support is required;
• Certification in HIV care OR VCCT is desirable.

Experience:

• At least five (5) years progressive experience and practice in general medicine in developing countries or countries in conflict, of which at least one year should be in Trauma and Emergency care and two years in Internal Medicine;
• Surgical, ICU, aeromedical or anesthetic experience is an advantage; • Experience in Tropical Medicine, 
• Previous UN medical system/international medical experience is desirable. 
• Experience in the usage of computers and office software packages (MS Word, Excel, etc.) is expected

Language Requirements:

• Fluency in English is required. Knowledge of local language (Hausa) highly desirable.

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Job ID: 10459
Location: Maiduguri
Practice Area - Job Family: Management
Grade: G6
Vacancy Type: FTA Local
Posting Type: External
Contract Duration: 1 Year with possibility for extension

Background

• The UN Clinic Nurse performs the functions under the immediate supervision of the UN Clinic Physician with regards to technical matters only and the overall supervision of the UN Resident Coordinator for all administrative matters.

Reporting structure and partners:

• The technical supervision of the nurse and the medical personnel in the field as well as the technical performance evaluation will be executed by the UN Medical Director or his nominee.
• In order to ensure that UNDP should facilitate external access to its Performance Development and Management system to MSD.

Duties and Responsibilities

• In this section list the five primary responsibilities of the position.As needed add additional context below the responsibilities. Tip: Focus on what the job entails now how to do the job.

1.) Clinical Technical Duties:
Within delegated authority, the Nurse shall be responsible for the following duties:

• Attend the UN Clinic on a full time basis;
• Assist the UN Physician in the performance of his/her duties
• Responds to emergency calls during outside office hours when necessary and assists Medical Doctors in providing adequate care;
• Give first-aid and advice to the staff and their recognized dependents;
• Ensures effective liaison between patient and private doctor, paramedics, family members, and colleagues as appropriate;
• Documents case findings.
• Performs diagnostic and screening tests such as: ECG, x-rays, laboratory (blood and urine), and other tests as required.
• Performs clinical assessment of patients visiting the walk-in clinic;
• Facilitates referral to the UN Medical Doctor or to an outside physician, as required.
• Ensures preparedness of staff travelling on missions or reassignments, including administration of appropriate vaccine, instructions on malaria prophylaxis and other travel-related ailments.
• Instructs on the content and potential uses of the travel kit.
• Assists in providing health education and health promotion programs;
• Participates in work environment assessment, e.g. office ergonomics, and addresses other occupational health issues.
• Coordinates medical evacuation and cooperates with Medical Services Division in N.Y. and the receiving facilities in home countries;
• Assists in providing medical support during evacuation and repatriation;
• Advises evacuees on the requirements for evacuation and/or escorts patients if needed;
• Concludes or closes medical evacuation files to enable staff members to submit claims;
• Assist in arrangements for the deceased;
• Designs and implements outreach programs for mission personnel;
• Plans and organizes preventive and promotes medical fairs;
• Perform medical briefing for incoming staff and conduct first aid training;
• Assess needs of clients visiting the walk-in clinic, provides care/advice (e.g., the benefits of preventive medicine etc.) accordingly and facilitates referral to the UN Medical Physician or to an outside physician, as indicated;
• Administer minor “outpatient” treatment and immunization requirements;
• Assists in maintaining records of patients' medical data including consultations and treatment;
• Maintain strict confidentiality with regards to patient’s medical records; patient management and treatment.
• Perform medication, injection, dressing, stitching, foreign body extraction and so on as needed;
• Performs other related duties as required

2.) Administrative Duties:

• Maintain the UN Clinic in good order and keep the inventory of medical supplies and equipment up-to-date and be prepared for disaster;
• In consultation with the UN Clinic physician, maintain a 24-hour roster of available specialists for referral and treatment;
• Coordinate and supervise the work of other UN Dispensary personnel i.e. Ambulance Driver and Cleaner;
• Check equipment and supplies on a daily, weekly, monthly and yearly basis and maintain them in working order;
• Ensures that medical instruments are properly sterilized and maintains hygiene and cleanliness of the dispensary;
• Through a monthly check, ensures that medical instruments and equipment in the UN ambulance are maintained in a working order, and replaced after use;
• Enter medical data of patients into register, patient's file, and electronic databases;
• Schedule consultations with the UN Physician for eligible staff and dependents;
• Maintain a 24-hour roster of available specialists for referrals and treatment when necessary;
• Ensure a proper and safe disposal of hazardous material and medical waste in close coordination with the Medical Physician, Lab technicians, and Pharmacists
• Identifies and plans clinics’ material, supplies and equipment requirements and raises requisitions accordingly;
• Liaises with Procurement Section and Supply Section to establish essential contracts for the mission;
• Develops logistic plans to support field satellite clinics, and follows up on implementation;
• Draws and implements duty roster for clinic personnel;
• Maintains and medical inventory and supplies and distributes medical supplies to outstations;
• Arranges medical appointments and examinations to mission personnel;
• Updates the monthly medical reports.

Requirements / Competencies
Education & Work Experience:

• G-Bachelor's Level Degree - 6 year(s) experience

Professionalism:

• Knowledge and experience in clinical/occupational nursing.

Communication:

• Ability to write in a clear and concise manner and to communicate effectively orally.

Teamwork:

• Good interpersonal skills; ability to work in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity.

Language:

• Required:English

Planning and Organizing:

• Develops clear goals that are consistent with agreed strategies; ability to establish priorities and to plan and co-ordinate own work plan; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

Technological Awareness:

• Proficiency in relevant medical software packages.

Commitment to Continuous Learning:

• Initiative and willingness to keep abreast of new skills in the nursing field.

Client Orientation:

• Reports to internal and external clients in a timely and appropriate fashion. Organizes and prioritizes work schedule to meet client needs and deadlines.
• Establishes, builds and sustains effective relationships within the work unit and with internal and external clients. Responds to client needs promptly.