• Customer Care Agents in a Telecommunication Company

  • Posted on: 23 July, 2013 Deadline: 6 August, 2013
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  • A telecommunications company requires the services of intelligent, friendly, vibrant, charming and presentable young female and male graduates to work in two new Call Centers opening soon in Abuja and Port Harcourt.

    Customer Care Agents

     

    Qualifications:
    B.Sc or HND in any field.
    Must have completed the National Youth Service Corps Programme.

    Requirements:
    Not more than 30 years of age.
    Excellent spoken English.
    Fluent spoken Hausa for Abuja and Pidgin English for PH
    Good communication skill.
    Excellent interpersonal relations and attitude.
    Friendly disposition, charming character and amiable personality.
    Must be computer literate.

    Locations:
    Abuja and Port Harcourt

    Responsibilities:
    Attending to customers over the phone.
    Providing information and resolving customers' issues.
    Escalating customers' queries to appropriate units for prompt resolution.
    Capturing customers' details on the system.

    Method of Application

    Qualified candidates should e-mail their resume (preferably with a scanned passport photograph) within 14 days of this publication to: customer.agents2013@yahoo.co.uk with" Abuja CC" or "Port Harcourt CC" as subject of e-mail
    Only shortlisted candidates will be contacted.

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