Career Opportunities at Stanbic IBTC Bank

Job ID: 24398
Location: Lagos Island

Job Details

• Group Information Technology systems development, business analysis, architecture, project management, data warehousing, infrastructure, maintenance and production

Job Purpose

• E-Channels applications support e.g. Postilion for ATM, POS and Visa/ Master Cards solutions, FinacleInternet Banking, Telephone Banking, Finacle USSD

Key Responsibilities/Accountabilities

• Management and support of the Bank’s Postilion Front End Processor (FEP), Postilion Portal, Postilion Office, Postilion Realtime and other auxiliary systems Switching system uptime and availability above 95% at any given time
• Customer satisfaction around card issuing system as well as system uptime above 95%
• Channels Integration and Postilion Application implementation, Support, Support banking application projects relating to eChannels
• 90% Successful project delivery around Cards and payment applications
• Timely resolution of e-Channel applications incidents raised within the agreed SLA
• 95% remedy SLA met
• Administration and support of e-Payment solutions e.g. PayDirect, WebPay and REMITA,
• 95% successful rate across all payment platforms

Preferred Qualification and Experience

• First Degree in IT and Computer Sciences
• 1-2 years experience in Information Technology (IT Operations)
• MSQL server administration
• Chartered Institute of Business Analyst

Knowledge/Technical Skills/Expertise:

• Integrate Patterns Between Systems
• IT Applications
• Technical Analysis
• Proficent Application Knowledge for Support
• Strong analytical and problem solving skills
• Excellent customer relationship and ability to manage client expectations
• Proven ability to work under stress in emergencies; flexibility to handle pressure coming from all directions simultaneously
• Strong team-orientated interpersonal skills; ability to effectively interface with a wide variety of people at all levels

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Job ID: 24374
Location: Lagos Island
Job Sector: Information Technology and Services

Job Details

• Group Information Technology: Systems development, business analysis, architecture, project management, data warehousing, infrastructure, maintenance and production.

Job Purpose
The Database Administrator carries out responsibilities in some or all of the following technical areas:

• Creating and maintaining all databases required for Production, Disaster Recovery, development and testing usage,
• Performs ongoing tuning of the database instances,
• Plans and implements backup and recovery of databases,
• Setup and maintenance of online replication of data from to the DR environment,
• Monitor and advise management on licensing issues while ensuring compliance with Oracle License agreements,
• Proactive Production Database monitoring across database platforms.

Key Responsibilities

• Controls migrations of programs, database changes, reference data changes and menu changes through the development life cycle.
• Implements and enforces security for all of the production Databases.
• Performs database re-organizations as required to assist performance and ensure maximum uptime of the database.
• Puts standards in place to ensure that all application design and code is produced with proper integrity, security and performance. The DBA will perform reviews on the design and code frequently to ensure the bank’s standards are being adhered to.
• Evaluates releases of database engines and their tools, and third party products to ensure that the bank is running the products that are most appropriate.
• Determine and set critical thresholds for disk, tablespaces,etc
• Install, configure and upgrade Oracle server software and related products
• Log Technical Action Reports (TARs); apply patches
• Support audit/investigation team by enabling database audit trail.
• Monitor and advise management on licensing issues while ensuring compliance with Oracle License agreements
• Provide focal point on calls to Oracle Corporation for technical support.

Key Performance Measures:

• Number of instances of non-compliance to policy and procedure
• Number of error recorded as a result of not following policy and procedure
• Number of audit exception on Database issues
• IT Audit rating by Internal Audit, Routine Control, and external audit
• No service impact
• Reduced number of incidents
• Successful implementations.

Relationships
Internal Relationships:

• IT Business Control, Network Administrators, Server & Storage Administrators,  Application Support Team, ITSM, IT Auditors, eBusiness IT, End Users

External Relationships:

• Software Vendors, Auditors

Preferred Qualification and Experience

• Minimum of first degree or its equivalent in numerate or semi-numerate disciplines such as  engineering, actuarial sciences, statistics, mathematics, computer science  etc.
• Minimum of 5 year post qualification experience in Oracle and MS SQL Server Database Administration
• IT programming experience will be beneficial
• Oracle Certification will be beneficial.

Knowledge/Technical Skills/Expertise:

• Experience with Databases, in particular Oracle, DB2 and MS SQL.
• Experience with AIX, Solaris, Windows and related toolsets will be of benefit.
• Unix, & Storage, Database, Operational exposure.