Job Vacancies at a Leading Consulting Firm

Description:

Our client is a renowned International Security firm offering services such as Fleet and Executive Journey management, Security Control Systems, Security and Risk Management Consulting with operational offices in Lagos, Abuja and Port Harcourt.

Job Category: Manage, Administer, Mentor

Department/Group:   Operations   

Travel Required:

Job Summary
The Regional Operations Manager (ROM) is responsible for managing his regions operations and personnels e.g. Operations Officer, Journey Management (JM) Coordinators, JM OPS Administrators, Fleet Supervisor, Commanders and Drivers, and is responsible for the operational fleet and office/base/compound/premises. He is in overall command of operations within his region which include Journey Management team of the company and its clients. Ensure Standard Operating Procedures are kept up to date and followed by operations personnel.

In addition, the ROM is responsible for overseeing and managing the regional budget, admin and administrators, approve or disapprove requests for purchasing, managing vendors, inspecting vehicles (fleet), maintenance of office/compound/base/premises, reporting to the General Manager and win new business with existing relationships or newly formed. S/He must ensure that all Journey Management vehicles are operational and that any/all incidents and accidents are reported.

Job Responsibilities:

• Manage all Journey Management tasks in assigned region
• Manage and oversee all Operational Staff
• Manage and administer the Operations Fleet
• Manage the Regional Operations Budget (all fascists)
• Respond to client requests and complaints
• Emergency & Crisis Management (ECM)
• Compile Contingency plans for day to day operations as well as VIP tasks
• Gather region and nationwide security information which will assist Operations personnel in their everyday duties
• Update SOPs and ensure Operation Staff are familiar with their duties
• Liaise with local Law Enforcement agencies (where applicable)
• Manage out of state movements and clients
• Hold weekly Operational meetings with key personnel
• Manage requests and supply of vehicle parts
• Manage and oversee all logistics related to Operations
• Compile Site Surveys, Risk Assessments, Risk Matrix and Security Reports when required
• Train all operations personnel (Coordinators, Administrators, Drivers and Commanders) regularly especially when there are new policies or changes in the everyday work-flow
• Support C-Track incidents and panic alarms by providing Armed Escort Response Teams
• Support Signal Tower and respond to incidents, panic alarms and burglary alarms by providing Armed Escort Response Teams
• Manage and mobilize armed escort teams during emergencies
• Roster leave rotations
• Roster attendance rosters
• Report any/all incidents to the General Manager
• Ensure daily attendance and inspection of Operations Staff is performed by Journey Management Coordinators
• Manage all Journey Management operations
• Handle and oversee Journey Management emergencies
• Coordinate Operations Officer, JM Coordinators, JM OPS Administrators, Commanders, Drivers, Fleet Maintenance Supervisor, detached to clients and Monitoring Operators
• Monitor, Manage and Oversee MOPOL movements
• Approve and sign MOPOL overtime sheets
• Inspect the Arrival & Departure logs which contain information for the following day’s Journey Management
• Double check all client JM requests
• Manage and Oversee Operations Fleet which include fueling, vehicle inspections, logging of fuel slips, vehicle maintenance, vehicle servicing and report any accidents or damage of Operations vehicles to the General Manager
• Manage, report and notarize incidents and accidents with regards to Operations Fleet
• Liaise with MOPOL Inspectors to provide manpower when required
• Manage all leave rotations (this include compiling monthly rosters for all Operations Staff)
• Ensure personnel strengths are maintained during public holidays
• Manage compound Guards
• Report to the General Manager any emergencies e.g. client “miss”, accident, etc.
• Ensure the Operations Room is always presentable and that all software and hardware, ACs, plugs, etc. are in a working condition. This includes HOTLINE mobile phones – charged with credit and data
• Ensure the Armed Escort standby team is ready 24/7 to mobilize in the event of an emergency within three (3) minutes
• Ensure the Armed Escort standby team perform their night patrols to client premises and report any incidents
• Ensure there is always a principal vehicle on standby at the International Airport from 09:00 till 20:00
• Inspect all log folders/files such as the key register periodically
• Inspect vehicle first-parade forms periodically
• Ensure JM Coordinators do inspection of vehicles returning from their tasks in the evening, and signing in of vehicle keys
• Ensure professional conduct from all Operations Staff towards clients and each other
• Perform random inspections: hygiene, uniform, vehicles, etc.
• Ensure control forms (vehicles, radios, equipment) are completed
• Perform random C-Track Panic Alarm tests of all OPS vehicles and report vehicle(s) not responding to the Technical Manager
• Visit out of state clients as part of client services and quality control
• Visit client sites where static guards and or MOPOL are present dedicated to Company
• Ensure the weekly report is send to the GM before Mondays
• Perform Close Protection to clients when required and available
• Develop reliable network of information sources and constantly monitor the general security situation in Nigeria by establishing and maintaining contact with national government law enforcement agencies, commercial and private organizations
• On call 24 hours/7 days per week

Requirements                                                                 

• Must have 10+ years Cognate experience in Security Operations and Fleet/Journey Management
• Must have First degree or a Post Graduate degree in any of the Social Sciences discipline
• Must be perceptive and should have an excellent communication skill
• Must have the ability to lead and manage a team.
• Ability to gather and analyse security information
• Compensation: Highly Competitive

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Description:

Our client is a renowned International Security firm offering services such as Fleet and Executive Journey management, Security Control Systems, Security and Risk Management Consulting with operational offices in Lagos, Abuja and Port Harcourt.

Job Category: Manage, Administer, Mentor

Department/Group:   Operations   

Travel Required:

Job Summary
The Regional Operations Manager (ROM) is responsible for managing his regions operations and personnels e.g. Operations Officer, Journey Management (JM) Coordinators, JM OPS Administrators, Fleet Supervisor, Commanders and Drivers, and is responsible for the operational fleet and office/base/compound/premises. He is in overall command of operations within his region which include Journey Management team of the company and its clients. Ensure Standard Operating Procedures are kept up to date and followed by operations personnel.

In addition, the ROM is responsible for overseeing and managing the regional budget, admin and administrators, approve or disapprove requests for purchasing, managing vendors, inspecting vehicles (fleet), maintenance of office/compound/base/premises, reporting to the General Manager and win new business with existing relationships or newly formed. S/He must ensure that all Journey Management vehicles are operational and that any/all incidents and accidents are reported.

Job Responsibilities:

• Manage all Journey Management tasks in assigned region
• Manage and oversee all Operational Staff
• Manage and administer the Operations Fleet
• Manage the Regional Operations Budget (all fascists)
• Respond to client requests and complaints
• Emergency & Crisis Management (ECM)
• Compile Contingency plans for day to day operations as well as VIP tasks
• Gather region and nationwide security information which will assist Operations personnel in their everyday duties
• Update SOPs and ensure Operation Staff are familiar with their duties
• Liaise with local Law Enforcement agencies (where applicable)
• Manage out of state movements and clients
• Hold weekly Operational meetings with key personnel
• Manage requests and supply of vehicle parts
• Manage and oversee all logistics related to Operations
• Compile Site Surveys, Risk Assessments, Risk Matrix and Security Reports when required
• Train all operations personnel (Coordinators, Administrators, Drivers and Commanders) regularly especially when there are new policies or changes in the everyday work-flow
• Support C-Track incidents and panic alarms by providing Armed Escort Response Teams
• Support Signal Tower and respond to incidents, panic alarms and burglary alarms by providing Armed Escort Response Teams
• Manage and mobilize armed escort teams during emergencies
• Roster leave rotations
• Roster attendance rosters
• Report any/all incidents to the General Manager
• Ensure daily attendance and inspection of Operations Staff is performed by Journey Management Coordinators
• Manage all Journey Management operations
• Handle and oversee Journey Management emergencies
• Coordinate Operations Officer, JM Coordinators, JM OPS Administrators, Commanders, Drivers, Fleet Maintenance Supervisor, detached to clients and Monitoring Operators
• Monitor, Manage and Oversee MOPOL movements
• Approve and sign MOPOL overtime sheets
• Inspect the Arrival & Departure logs which contain information for the following day’s Journey Management
• Double check all client JM requests
• Manage and Oversee Operations Fleet which include fueling, vehicle inspections, logging of fuel slips, vehicle maintenance, vehicle servicing and report any accidents or damage of Operations vehicles to the General Manager
• Manage, report and notarize incidents and accidents with regards to Operations Fleet
• Liaise with MOPOL Inspectors to provide manpower when required
• Manage all leave rotations (this include compiling monthly rosters for all Operations Staff)
• Ensure personnel strengths are maintained during public holidays
• Manage compound Guards
• Report to the General Manager any emergencies e.g. client “miss”, accident, etc.
• Ensure the Operations Room is always presentable and that all software and hardware, ACs, plugs, etc. are in a working condition. This includes HOTLINE mobile phones – charged with credit and data
• Ensure the Armed Escort standby team is ready 24/7 to mobilize in the event of an emergency within three (3) minutes
• Ensure the Armed Escort standby team perform their night patrols to client premises and report any incidents
• Ensure there is always a principal vehicle on standby at the International Airport from 09:00 till 20:00
• Inspect all log folders/files such as the key register periodically
• Inspect vehicle first-parade forms periodically
• Ensure JM Coordinators do inspection of vehicles returning from their tasks in the evening, and signing in of vehicle keys
• Ensure professional conduct from all Operations Staff towards clients and each other
• Perform random inspections: hygiene, uniform, vehicles, etc.
• Ensure control forms (vehicles, radios, equipment) are completed
• Perform random C-Track Panic Alarm tests of all OPS vehicles and report vehicle(s) not responding to the Technical Manager
• Visit out of state clients as part of client services and quality control
• Visit client sites where static guards and or MOPOL are present dedicated to Company
• Ensure the weekly report is send to the GM before Mondays
• Perform Close Protection to clients when required and available
• Develop reliable network of information sources and constantly monitor the general security situation in Nigeria by establishing and maintaining contact with national government law enforcement agencies, commercial and private organizations
• On call 24 hours/7 days per week

Requirements                                                                 

• Must have 10+ years Cognate experience in Security Operations and Fleet/Journey Management
• Must have First degree or a Post Graduate degree in any of the Social Sciences discipline
• Must be perceptive and should have an excellent communication skill
• Must have the ability to lead and manage a team.
• Ability to gather and analyse security information
• Compensation: Highly Competitive

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Description:
Our client is one of Africa’s leading Business Accelerators and Incubator for start-ups focused on solving some of the continent's biggest problems through innovative technology based solutions.

Job Summary: In this role, The Chief Digital Officer will be responsible for end-to-end strategy, design and implementation of the enterprise digital roadmap. He/She will act not only as a digital expert, but also as a seasoned general manager. In addition, help drive growth by overseeing operations in the rapidly changing digital sectors like mobile applications, social media and related applications, virtual products/services, as well as web-based information management and marketing.

Job Responsibilities:

• Drives, shapes, and directs incubator technologies to provide an integrated go-to-market approach aimed at accelerated growth of the technology business.
• Builds and implements product and service strategies for emerging products.
• Drives and enables high quality delivery and rapid expansion of technical capabilities.
• Executes sales growth plan and manages sales process lifecycle.
• Provides staff direction with an understanding of established company policies and procedures.
• Promotes use of new technology and industry leading trends.
• Shapes and drives product lifecycle for incubator technology, including development of market awareness, product development, quality, and market penetration.
• Oversees budget for incubator technologies and drives profitability of the product/service.
• Directs the design, quality, testing, marketing, and distribution of incubator products/services.
• Establishes and communicates goals and objectives; defines methodologies, tasks, and activities; and clearly describes roles and responsibilities for performing personnel.
• Builds and maintains relationships with customers and key stakeholders.
• Influences decision making and builds partnerships with customers and across the organization.
• Monitors and identifies new developments, processes, and markets globally in the appropriate incubator technology field.
• Oversees analysis/design, stakeholder needs assessments, and cost/benefit analysis to identify and recommend new and/or improved customer business strategies, new business, and product direction.
• Creates standards for technology products and service capabilities which will drive rapid growth and product demand, while ensuring high quality and profitability.
• Connecting digital investments to enterprise KPIs in order to achieve positive digital transformation.
• In charge of digital consumer experience across the entire enterprise and operations.

Requirements:

• Master's Degree or equivalent combination of education and experience
• 10+ years in technology, business management, or related experience
• Minimum of 5+ years of experience in a supervisory or management capacity
• Experience working with cutting-edge technologies, business development, product lifecycle planning and delivery
• Demonstrated ability to envision web-based services that meet consumer needs or solve business problems.
• Experience managing web application development preferably with start-ups
• Expertise in Digital technologies and marketing
• Proven leadership ability.
• Ability to set and manage priorities judiciously
• Excellent written and oral communication skills
• Excellent interpersonal skills
• Ability to articulate ideas to both technical and non-technical audiences
• Exceptionally self-motivated and directed
• Compensation: Highly Competitive

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Description:

Our client is a full-fledged Conference and Corporate Marketing Events Company offering world class, purpose-built facility for Training, Conferences, Meetings, Virtual Offices, Social and Corporate events with state of the art technology.

Job Summary: In this role, the Conference Business Manager will be responsible for managing events/conferences from a commercial and strategic stand point for the organisation i.e should be able to translate concept to cash/insight to income. The main objective is to generate income from events and conference for the Company. He/She will play a crucial role in leading the team to achieve quarterly/annaul financial goals.

The ideal candidate will display a passion for the events industry and have a strong track record in revenue growth with a solid background in event delivery and logistics. He/She will be proactive, hardworking and able to work under his/her own initiative, with a strong commercial mind and ability to identify opportunities and then strategically plan to deliver on these opportunities.

The successful candidate will need to demonstrate excellent communication and customer service skills and display a high level of organisational and project management ability.

Responsibilities includes but not limited to;

• Achieve revenue growth and expand the business
• Organize diverse corporate events for small, medium and large scale companies from various industrial sectors
• Actively seek and support marketing opportunities for the company
• To manage team to achieve financial goals
• Successful event coordination/delivery to consistently high standards
• Supervise event planning and delivery with overall responsibility
• Collaborate with other departments and operational staff to ensure a high quality of event delivery
• Liaise with the facilities team to ensure that all rooms are serviced and set up ready to the client’s specification
• Ensure conferences are up to standard and executives are satisfied
• Responsible for thorough market research during the process of conference selection themes
• Analyse sales activity to inform business decisions
• Provide regular financial reports to senior management team
• Contribute to budgeting process
• Management of client contracts and paperwork
• Oversee the invoicing process to ensure that payments are properly processed
• Input to and keep up-to-date the database of clients and prospective clients to maintain a reliable database
• Monitor and regularly review competitors to ensure that the Company remains competitive as a conference and events company
• Development of individuals within the team

Requirements:

• Minimum of a First degree from a reputable institution
• MBA will be an added advantage
• 7+ years working experience preferably with a local or international conference and event management background
• Good communication and marketing skills
• Strong business development and presentation skill
• Strong relationship building skills
• Customer relationship and project management skills
• Excellent administration and organisational skills
• Good and accurate written skills
• Thorough working knowledge of Microsoft Office (particularly Outlook, Word, Excel and PowerPoint)

Personal attributes

• Enthusiastic, proactive and uses initiative
• Absolute attention to detail
• Excellent oral and written communication skills
• Ability to work as part of a team
• Willingness to learn new skills
• Ability to work in a changing and flexible organisation
• Willingness to work evenings and weekend

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Description:
Our client is a luxury lifestyle fashion brand in Nigeria with strong international appeal and accolades.

Job Summary
The Brand and Business Development Manager is responsible for the creation, planning, development and implementation of business development strategy and ideas. His/Her objective is to create a lasting impression and experience among consumers and improve product sales and market share. He/She will monitor trends and oversee advertising and marketing activities to ensure the right message is delivered for the company’s products and services. This role is a support function covering all business units which will include but not be limited to; retail, fashion, home goods and lifestyle, Arts and Interior Businesses.

Job Responsibilities:
Events

• Create, organize and host internal events to boost brand awareness
• Collaborate with external bodies and/or organization to host events for the Group
• Manage inquiries with regards event hosting in the Group
• Deliver events on time, within budget, that meet and exceed expectations
• Set, communicate and maintain timelines and priorities on every project
• Communicate, maintain and develop client relationships
• Travel to on-site inspections and project manage events
• Be responsible for all project budgets from start to finish

 Corporate Branding

• Create and execute campaigns to boost brand awareness locally and internationally
• Ensure the brand is strategically positioned in the local and international market
• Ensure that products, services and product lines are very familiar to current and potential customers
• Observe and monitor marketing trends and keep a close eye on competitive products in the market place
• Collaborate and manage agencies which include but not limited to; Graphic, Media and advertising agencies
• Manage the entire Group’s public communication media
• Design, compile and publish monthly bulletin for the Group
• Manage the development and design of the Group websites and social media platforms
• Coordinate and organize digital marketing campaigns

Business Development

• Translate brand strategies into brand plans, brand positioning and go-to market strategies
• Measure and report performance of all marketing campaigns, and assess against goals (ROI and KPIs)
• Monitor market trends, research consumer markets and competitors activities to identify opportunities and key issues
• Oversee marketing and advertising activities to ensure consistency with product line strategy
• Monitor and track product distribution and consumer reactions
• Brainstorm, create, develop and implement new and innovative growth strategies
• Proposes potential business deals by contacting potential partners; discovering and exploring opportunities
• Close new business deals by coordinating requirements; developing and negotiating contracts, integrating contract requirements with business operations
• Plan, strategize and implement media publications
• Manage, train and track performance of marketing associates
• Create, develop, plan and execute a strong CRM program for the Group
• Promote the Group’s interior and art business unit through B2B and B2C marketing and sales
• Research and development value propositions for the Group that would attract sponsorships and investors

Required Competencies

• Media Awareness (Social Media Saviiness)
• Project Management
• Telemarketing
• Digital Marketing
• Attention to Details
• Excellent Communication Skills (vocal and non-vocal communication)
• Great Presentation Skills
• Budget Management and Planning
• Great use of data analytic software
• Financial Management
• Ethical Conduct
• Performance Management
• Great interpersonal skills
• Vast experience in Customer Relationship Management
• Ability to prioritize and plan workload efficiently, with a thorough and meticulous approach
• Organized
• A ‘service driven’ and ‘can do’ attitude
• Interest in the fashion and lifestyle industry and an understanding of the aims and objectives of the Group

Supervisory Responsibility
This position has direct supervisory responsibilities and serves as a coach and mentor for retail team (supervisors and associates) and assistant of the department

Work Environment
This job operates in a retail environment with merchandise displays and items available for purchase in inventory

Position Type/Expected Hours of Work
This is a full time position, and hours of work and days are Monday through Friday, 9.00 am to 6.00pm. This position regularly requires long hours and frequent weekend work. Hence requests may be made for weekend work as the business and events demand.

Travel
This position requires up to 30% local and international travel.

Required Education and Experience

• Minimum of bachelor’s degree in Marketing or any relevant area of study from a very reputable university degree
• A master’s degree will be an advantage
• At least 3 years’ experience in Business Development / Brand Development / Event Management / Marketing
• Compensation: Highly Competitive + Wardrobe allowance of up to N100, 000 per month from the Group.

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Description:
Our client is a luxury lifestyle fashion brand in Nigeria with strong international appeal and accolades.

Job Summary:
Assign sales territories, set goals, and establish training programs for the organization’s sales representatives. Advise the sales representatives on ways to improve their sales performance. Oversee regional and local sales managers and their staffs.

Job Responsibilities:

• Develop and follow up on business leads.
• Cold call, direct email, and perform other lead generation activities.
• Manage team of sales staff.
• Assign sales territories, set sale goals, and establish training programs for the organisation’s sales representatives.
• Liaise with Retail Manager, Human Resources to set periodic sales target for the sales team
• Advise the sales representatives on ways to improve their sales performance.
• Develop sales script
• Analyse sales statistics gathered by sales staffs to determine sales potential and inventory requirements and to monitor customer’s preference.
• Ensure customer satisfaction
• Travel to different locations to make sales calls if and when necessary.
• Arrange and approve travel for field’s sales representative
• Attend and preside over sales meeting
• Maintain reports
• Generate numbers for company to determine if sales goals have been met.
• Develop motivational material
• Develop and communicate to Human Resources rewards and other incentives for sales representatives who meet their sales goals.
• Achieve growth and hit sales target by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence.
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
• Present sales revenue and expenses reports and realistic forecasts to the management team.
• Identify emerging markets and market shifts while being fully aware of new products and competition status.
• Ensure that each guest receives outstanding guest service by providing a guest friendly environment which includes greeting and acknowledging every guest, maintaining outstanding standards, solid product knowledge and all other components of guest service.
• Analyse and measure business trends; develop and implement plans to maximise sales and meet or exceed goals and objectives.
• Control shrink and expenses.
• Ensure appropriate merchandise stock levels, merchandise adjacencies and presentations; ensure shop floor is adequately stocked.
• Compare shops and report results; share information with appropriate authorities and make appropriate price adjustments
• Review departmental trends and recommend and initiate changes for maximising goals and objectives.
• Ensure compliance with policies and procedures through retail management and staff meetings, store walk-through and audits etc.
• Continually evaluate and react to performance issues and actively recruit retail candidates.
• Advise on training topics, train and develop retail sales team and store management in all aspects of the business, direct and monitor training and development for all retail sales personnel.
• Monitor low performing brands and suggest methods to drive quick, sustained and effective turnaround in performances.

Required Skills and Qualifications

• Negotiation skills
• Ability to close deals or transactions
• Ability to build and nurture business relationships
• Ability to coach and train assistants
• Ability to meet sales goals
• Deep market knowledge
• Developing sales plan and budget
• Coordinate sales staff

Competencies

• Basic Financial Management
• Customer/Client Focus
• Leadership
• Effective Communication
• Ethical Conduct
• Learning Orientation
• Performance Management
• Supervisory Responsibility
• This position has direct supervisory responsibilities and serves as a coach and mentor for retail team (supervisors and associates)

Work Environment
This job operates in a retail environment with merchandise displays and items available for purchase in inventory.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and listen. This position is very active and requires but is not limited to standing, walking, bending, kneeling, stooping and crouching all day. The employee must frequently lift and/or move items over sometimes over 10kg.

Position Type/Expected Hours of Work
This is a full-time position, and hours of work and days are Mondays through alternate Sundays with a day every week, 10.00am to 7:00pm. This position regularly requires long hours and frequent weekend work. Hence requests may be made for weekend work as the business and events demand.

Travel
This position required up to 30% travel between brand stores

Required Education and Experience

• Minimum of High school diploma or a university degree
• At least 5 years of experience in retail store Management with luxury fashion brands
• A master’s degree will be an advantage.
• Experience specifically managing a staff of retail workers
• Product knowledge and familiarity
• Additional Eligibility Qualifications
• A certificate of Customer Relationship Management
• Compensation: Basic Salary plus performance related bonus (commission), Wardrobe allowance of up to N100, 000.00 per month from the Group will also be provided.

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Description:
Our client is a luxury lifestyle fashion brand in Nigeria with strong international appeal and accolades.

Job Summary:
The retail sales associate is responsible for obtaining or receiving merchandise, totaling bills, accepting payments and making change for customers in retail store.

Job Responsibilities:

• Stock shelves, counter or tables with merchandise.
• Set up advertising displays or arrange merchandise on counters or tables to promote sales
• Stamp, mark or tag prices on merchandise
• Obtain merchandise requested by customers or receive merchandise selected by customers
• Answering customer questions concerning location, price and use of merchandise
• Selling brands to customers; upselling, cross-selling
• Total price and tax on merchandise purchased by customer to determine bill
• Accept payment and make change. Wrap or bag merchandise for customers.
• Remove and record amount of cash in register at end of shift.
• Calculate sales discount to determine price
• Keep record of sales, prepare inventory of stock and other merchandise.
• Keep the shop floor clean and orderly.

Required Competencies

• Customer/Client Focus
• Initiative
• Teamwork Orientation
• Communication Proficiency

Supervisory Responsibility: This position has no supervisory responsibilities.

Work Environment: This job operates in a retail business environment. This role routinely used standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands
While performing the duties of this job, the employee is regularly required to talk and listen. This position is very active and requires but is not limited to standing, walking, bending, kneeling, stooping and crouching all day. The employee must frequently lift and/or move items over sometimes over 10kg.

Position Type and Expected Hours of Work
This is a full time position. Days and hours of work vary by schedule. Evening and weekend work may be required as schedule demands.

Travel: No travel is expected for this position.

Required Education and Experience

• Minimum of High school diploma or Frist degree
• Previous retail or customer service experienc

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About Company: A leading Health Management Organisation with operations across Nigeria

Job Description

• Reporting to the CEO, the Marketing Manager will oversee all aspects of marketing to support the Company and its growth objectives. He/she will be responsible for Brand management, Public relations, internal and external communications and community outreach.
• The Marketing Manager will be hands-on and responsible for all aspects of marketing functions necessary to achieve the Company’s growth, profit and brand visibility goals. He/She will ensure a consistent marketing message and positioning consistent with the corporate direction.
• As a member of the Company leadership team, the MM will be a collaborative team player who actively manages and participates in the development and execution of the strategic goals, objectives and plans of the organization. The Marketing Manager will have a proven track record of in the setting and attainment of quantifiable marketing goals.

Key Functions/Responsibilities:

Strategy:

• Supported by the CEO,  prepare and manage overall Marketing strategy & yearly plan
• Manage roadmap to execute on strategy, utilizing internal and external resources
• Analyze market/competitive landscape for Corporate, federal and state government opportunities and recommend strategic options to maximize growth and value

Marketing:

• Working with Agencies (Internal and external) oversee the development and implementation of all aspects of all marketing programs; including advertising, PR, social media, website, and community presence
• Ensure a professional and compelling web site which engages visitors and converts them to leads
• Ensure consistent communication across  the Sales, Client Service, Provider Services and NHIS functions  to ensure alignment of messaging, accountability on results and visibility on ROI on marketing investment
• Ensure consistent internal and external communications that are aligned with strategy
• Ensure proper representation at industry and trade events

Public Relations & Brand:

• Ensure consistent corporate and product branding and image
• Ensure company’s message is articulated and communicated  across channels and to targeted audiences to achieve business objectives
• Manage PR efforts and in conjunction with Sales, Client Service & Provider services, develop and execute events to raise awareness with prospects , engage with Providers and other partners; achieving competitive differentiation and building brand loyalty.

Qualifications:
Education Required:

• Bachelor’s degree in Marketing, Business Administration or related field required.
• MBA or relevant graduate degree preferred

Experience Required:

• Eight or more years of progressively responsible Marketing, Brand Management and communications management experience in an FMCG, telecoms or other consumer focused environment.
• Has a broad range of functional marketing experience supporting a multi-product, multi-region business with a national footprint
• Experience in launch of consumer brands to the Nigerian (nationwide) market and in the design and implementation  of nationwide marketing activities to grow brand awareness,  develop and support sales channels,
• Demonstrated ability to successfully develop and implement marketing programs , and organize, manage and motivate internal and external resources to flawless delivery
• Exceptional day-to-day project and task management leading to achievement of measurable Quarterly goals and objectives
• Demonstrated ability to successfully plan, organize and manage marketing events and projects

Competencies, Skills, and Attributes:

• Strong oral and written communication skills; with multiple audiences
• Detail oriented, excellent proof reading and editing skills
• A strategist and a tactician that can roll up their sleeves and execute
• Ability to effortlessly develop relationships with both internal and external teams
• An innovator of new ideas, ventures and progressive initiatives
• Strong business acumen
• Ability to develop, manage and grow a world class and sophisticated marketing team

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Description:

Job Objectives:

• The primary focus of this position is to plan, manage, lead and direct the business focus on the distribution of all insurance products across Retail and Micro  insurance sectors  to achieve business, revenue and profit targets.
• Drive the SME sales strategy to contribute significantly to the growth of the Company’s business volume, with a view to making Retail business a significant contributor to the company’s sales premiums & profitability over time.

Responsibilities

• Drive sales by developing strategic relationships on SME, MSME and Cooperatives etc.
• Develop sales strategies to acquire, retain and manage new and existing customers to boost direct retail businesses.
• Generate sales through strategic partnerships with SME & MSME in various sectors.
• Develop strategic business relationships with State & Federal Government agencies.
• Ensure delivery of effective and efficient service to customers, proper management of customer relationships for the growth of company’s clientele base and overall profitability of the business.
• Supervise sales associates and ensure that KPIs are met.
• Work with companies within the identified marketing space to embed insurance products to drive their sales.
• Act as the MSMEs champion for company-wide- collaborating with various teams to achieve the Company’s MSME strategy.
• Create new channels to expand insurance penetration among SMEs & MSMEs.

JOB REQUIREMENTS

Education

• First Degree
• A master’s degree would be an added advantage.
• Relevant Insurance professional qualifications.

Experience

• Mandatory experience in strategic partnerships with SMEs, MSMEs, Associations, Unions, Cooperatives, Microfinance Banks, structured lending outfits etc.
• Minimum of 10 years’ experience in strategic sales planning and execution with at least 5 of those years in managerial capacity.
• Practical understanding of the relevant regulatory environment.
• Proven track record of success in similar role in the banking sector.