Latest Job Vacancies at Mercy Corps

Location: Dikwa/Ngala

Program / Department Summary

• Mercy Corps Nigeria’s humanitarian program aims to provide assistance to populations affected by the crisis in Northeast Nigeria.
• With funding from humanitarian donors including OFDA, FFP, GAC and ECHO the humanitarian programs engage in several interventions including but not limited to food assistance, logistics and relief commodities, protection, livelihoods, WASH and capacity building of humanitarian response actors.
• Mercy Corps plans to scale up and expand its humanitarian response in Northeast Nigeria to reach more beneficiaries with additional and varied assistance in a wider geographic area.

General Position Summary

• The WASH Senior Program Officer is responsible for the day-to-day implementation of water, sanitation and hygiene sector interventions including water and sanitation infrastructure rehabilitation and hygiene promotion activities in the three (3) above mentioned locations in Borno state, Northeast Nigeria
• The Senior Program Officer will work closely with the Team Leader, Head of Office, and support staff (including finance, operations, and administration) to ensure that activities are implemented according to schedule, budget and required quality.
• The position includes the daily management of WASH program staff.
• The WASH Senior Program Officer reports directly to the Team Leader and will work closely with the WASH Officers and other Program Officers.

Essential Job Responsibilities
Strategy and Vision:

• Recognize opportunities to evolve the current humanitarian portfolio into a more effective and impactful portfolio addressing the changing needs of conflict-affected populations.
• Contribute to country-wide strategy development.

Representation and Coordination:

• Identify, build and manage collaborative partnerships with communities, local authorities, WASHCOMs, Sanitation Brigades and other stakeholders.
• Ensure effective coordination with relevant working groups including UN Agencies, ICRC and colleagues I/NGO agencies.

Program Management:

• Oversee the implementation of all WASH sector activities and administration of the teams across three field locations;
• Develop activity work plans, manage day-to-day activity implementation, and conduct quality control visits;
• With guidance from the WASH Programme Manager, design and oversee technical and social WASH assessment tools;
• Analyze assessment data and develop appropriate messaging related to water, sanitation and hygiene behaviors in targeted communities;
• Prepare detailed project designs, estimates and drawings as required, including lists of materials, labor, and technical specifications;
• In collaboration with the WASH Programme Manager, assist the procurement team to prepare tender documents, review the technical profiles of contractors, and ensure materials procured meet required quality standards;
• Ensure the use of construction supervision check lists for each site to document progress and quality standards;
• Conduct regular monitoring at WASH infrastructure project sites;
• Promote community involvement and ownership in all water and sanitation activities and infrastructure projects and advise on hand-over protocols and activities;
• In collaboration with the WASH Programme Manager, perform final inspection of completed WASH infrastructure projects, and ensure that technical, safety and environmental standards have been met;
• Establish and maintain effective program reporting, document filing, and monitoring and evaluation systems (to track, analyze and report on results) for both internal and external use;
• Integrate community approaches, gender sensitivity and capacity building into all activities as appropriate;
• Ensure program filing system is in place, adheres to internal and donor regulation and filing is regularly maintained;
• Adhere to all MC policies related to security, operations and transport/ logistics information related to programming.

Team Management:

• Supervise, hire and orient team members, as necessary;
• Create and sustain a work environment of mutual respect where team members strive to achieve excellence;
• Promote accountability, communicate expectations and provide constructive feedback via regular performance reviews;
• Provide team members with information, tools and other resources to improve performance and reach objectives;
• Contribute to country team-building efforts, help team members identify problem solving options and ensure the integration of all team members into relevant decision-making processes.
• Identify any gaps or capacity needs within the team and ensure training and capacity building is incorporated into program planning.

Finance & Compliance Management:

• In collaboration with the WASH Programme Manager, ensure compliance with all donor and Mercy Corps regulations;
• In collaboration with the WASH Programme manage, contribute to WASH sector activity budgets and project monthly cash flow.

Security:

• Observe compliance with security procedures and policies as determined by country leadership;
• Proactively ensure that team members operate in a secure environment and are aware of policies.

Other:

• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.
• Other duties as assigned.

Knowledge and Experience

• BA/S or higher in Water and/or Environmental Engineering, Civil Engineering, Public Health or other relevant background and/or relevant experience in water and sanitation that related to slum upgrading program.
• 3-4+ years in community based water and sanitation project preferably in urban context
• Experience in water supply systems: boreholes, pumping, basic hydraulics, etc.
• Fluency in both verbal and written English highly preferred. Fluency in Kanuri is required
• Multi-tasking, coordination, organization, prioritization skills essential. Demonstrated strengths in analytical skills, monitoring and evaluation, and report writing
• Highly-developed computers skills, with strong familiarity with MS Office, Power point, Outlook, Excel, Word, and infrastructure design software
• Ability to work independently and cooperatively with team members required. Ability to work under pressure
• Strong interpersonal, intercultural and communication skills.

Success Factors

• The successful candidate will combine curiosity and strong technical skills, experience in WASH programs, and a want-to-do attitude.
• S/he will be an effective communicator, with dedication towards community work, commitment to work long hours in the field conditions with limited access to resources.
• S/He will be highly motivated, with initiative and capable to work with limited direct supervision and must be able to problem solve and multi-task on a range of administrative and programmatic issues.
• S/He will also have a good understanding of humanitarian principles and their application to program implementation is required.
• Should be able to supervise, mentor and coach a diverse team.
• Ideally s/he will have previous experience in working in large-scale emergency programs in insecure and conflict-affected contexts, including remote management and capacity development.
• S/he will be willing to conduct several days-long field travels and work in ethnically and culturally diversified and fast growing team.

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Location: Ngala, Dikwa, Borno

Program / Department Summary

• Mercy Corps Nigeria’s humanitarian program aims to provide assistance to populations affected by the crisis in Northeast Nigeria. With funding from humanitarian donors including OFDA, FFP, and ECHO the humanitarian programs engage in several interventions including but not limited to food assistance, logistics and relief commodities, protection, livelihoods, WASH and capacity building of humanitarian response actors.
• Mercy Corps plans to scale up and expand its humanitarian response in Northeast Nigeria to reach more beneficiaries with additional and varied assistance in a wider geographic area.Mercy Corps plans to implement a program in 3 states “ISING” or Investing in the safety and integrity of Nigerian girls targeting adolescent girls and boys affected by the conflict in the Northeast.

General Position Summary

• The Program Assistant will assist the program teams in the day to day implementation of all program activities in the areas of intervention.

Essential Job Responsibilities

• Assist program officers to track program progress according to the developed schedule and work plan, including community mobilization, beneficiary registration, community sensitization and coordination in the target geographical locations.
• Assist in promoting community participation including organizing for community meetings and inclusion so as to encourage community ownership over activities implemented and ensure equal representation of various community groups during implementation.
• Conduct nutritional and hygiene promotion messaging to ensure the messages developed address the current knowledge and practices gaps, messages channels are in line with those most commonly used by the communities.
• Support the Programme Officers in conducting trainings to Mercy Corps community volunteers and WASH committees and Sanitation Brigades on community sensitization and messages delivery.
• Whenever delegated, support in supervision of processes like borehole drilling, well constructions, latrine constructions, distribution of WASH related NFIs at the program site level.
• Organize  for water quality monitoring including ensuring proper  water treatment activities in general, at the program site level and makes sure that the consumables are timely replenished
• Together with the WASH Officer, ensure inclusion of protection principles like gender segregation, adaptation to meet the gender-specific and disablement needs, in the design and implementation of the program.
• Organize and conduct focus group discussion on WASH related topics, including the importance of WASH in Nutrition programming.
• Security savvy, s/he Complies to -and sets the good example for the respect of- security measures and regulations in place.
• Adherence to all MC policies and procedures as outlined in MC policies and procedure manuals;
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission in country of operation;
• Other duties as assigned.

Knowledge and Experience

• 1-2 years of working experience. Previous experience in community work is highly preferred.
• Proven ability to develop and maintain good relation with the local communities and project beneficiaries.
• Demonstrated skills in planning, organizing and reporting
• Bachelor degree in relevant field (Engineering, Nutrition, Community Public Health) or equivalent experience is highly recommended
• Ability to work under pressure
• Strong interpersonal, intercultural and communication skills
• Excellent oral and written skills and computer skills
• Fluency in English; fluency in Hausa is required.

Success Factors

• The successful candidate will be an effective communicator, with dedication towards community work, commitment to work long hours in the field conditions with limited access to resources. S/He will be highly motivated, with initiative and capable to work without direct supervision. S/he will be willing to conduct field travels and work in ethnically and culturally diversified and fast growing team.

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Location: Ngala, Dikwa Borno

Program / Department Summary

• Mercy Corps Nigeria’s humanitarian program aims to provide assistance to populations affected by the crisis in Northeast Nigeria.
• With funding from humanitarian donors including OFDA, FFP, GAC and ECHO the humanitarian programs engage in several interventions including but not limited to food assistance, logistics and relief commodities, protection, livelihoods, WASH and capacity building of humanitarian response actors.
• Mercy Corps plans to scale up and expand its humanitarian response in Northeast Nigeria to reach more beneficiaries with additional and varied assistance in a wider geographic area.

General Position Summary

• The Hygiene and Sanitation Officer is responsible for both the soft and hardware components of the sanitation infrastructure activities of the WASH program in targeted implementation area.
• The Hygiene and Sanitation officer will assist in supervision of the all works related to implementing infrastructure improvement; and provide input on monitoring and evaluation of the project.

Essential Job Responsibilities

• Under the guidance of Senior Project Officer, supervise the implementation of the program in the field, and provide input into design and improvement of WASH infrastructure in targeted areas.
• Perform the planning of and organize and ensure quality performance of- monitoring of WASH projects.
• Ensure and promote appropriate health messages related to water, sanitation and hygiene behaviors in targeted communities. This includes promoting community involvement and ownership in all water and sanitation activities and infrastructure projects
• Organize and supervise processes like borehole drilling, latrine construction and well constructions at the program site level including those contracted to private companies. Supervises water treatment activities in general, at the program site level and makes sure that the consumables are timely replenished
• Ensures inclusion of protection principles like gender segregation, adaptation to meet the gender-specific and disablement needs, in the design and implementation of the program.
• Perform regular progress visits of the projects sites, and final inspection of completed water and sanitation infrastructure projects, and ensure that technical, safety and environmental standards have been met.
• Provide regular capacity building and mentoring to Community Sanitation Brigades and WASHCOMMs on water and sanitation issues, and monitor their evolution.
• Assist the SPO in preparation of project designs, estimates and drawings as required, including a list of materials & labor, technical specifications needed, contract documents and project implementation plans.
• Provide advice on the official handing over of projects to communities/beneficiaries.
• Security savvy, s/he Complies to -and sets the good example for the respect of- security measures and regulations in place.
• Adherence to all MC policies and procedures as outlined in MC policies and procedure manuals;
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission in country of operation;
• Other duties as assigned.

Knowledge and Experience

• BA/S or higher in Water and/or Environmental Engineering, Civil Engineering, Public Health or other relevant background and/or relevant experience in water and sanitation that related to slum upgrading program.
• 3-4+ years in community based water and sanitation project preferably in urban context
• Experience in water supply systems: boreholes, pumping, basic hydraulics, etc.
• Fluency in both verbal and written English highly preferred. Fluency in Kanuri is required
• Multi-tasking, coordination, organization, prioritization skills essential. Demonstrated strengths in analytical skills, monitoring and evaluation, and report writing
• Highly-developed computers skills, with strong familiarity with MS Office, Power point, Outlook, Excel, Word, and infrastructure design software
• Ability to work independently and cooperatively with team members required. Ability to work under pressure
• Strong interpersonal, intercultural and communication skills

Success Factors:

• The successful candidate will combine curiosity and strong technical skills, experience in WASH programs, and a want-to-do attitude.
• S/he will be an effective communicator, with dedication towards community work, commitment to work long hours in the field conditions with limited access to resources. S/He will be highly motivated, with initiative and capable to work with limited direct supervision.
• Ideally s/he will have previous experience in working in large-scale emergency programs in insecure and conflict-affected contexts, including remote management and capacity development.
• S/he will be willing to conduct several days-long field travels and work in ethnically and culturally diversified and fast growing team