Human Resources Country Manager at the Management Sciences for Health (MSH)

Job ID: 13-9595
Grade: I
Group/Office: HPG
Dept/Unit: GEN (General)
Project/Program: A512 - Nigeria CaTSS
Reports To: COMU Director

Overview

• The HR Country Manager implements practices and activities of the Human Resources Management (HRM) Office in Nigeria providing a full spectrum of HR services and programs linked to organizational needs and objectives.
• He or she works closely with MSH Corporate Human Resources, Project Directors, and the Nigeria Leadership Team to support the achievement of organizational and country goals and objectives through the development, implementation, and management of HR activities.

Specific Responsibilities
Recruitment and Placement:

• Ensure all recruitment policies and procedures are adhered to and recommend improvements.
• Review and prepare recruitment materials including job descriptions, job specifications, adverts and interview questions for positions to be filled.
• Carry out short listing, coordinate & participate in interviews.
• Conduct and manage bio data forms and antiterrorist and reference checks.
• Manage all new hire employment forms.
• Maintains an active and organized data bank of applicants for various positions.
• Plan and conduct/coordinate new employee orientation including provision of information about policies, job duties, working conditions, wages, and opportunities for promotion and employee benefits etc.

Salary and Employee Benefits Management:

• Oversee the administration of the health benefits and pension program. Collaborate with the Project Director on the management of the provider relationships. Ensure that the CaTSS benefits package is evaluated and revised as necessary on an annual basis. Communicate any changes to project staff.
• Manage payroll administration by provision of relevant human resources information.
• Conduct salary negotiations for new and existing staff. Review all offers to selected candidates, ensuring equity within the different projects and COMU units.
• Communicate proposed salary changes to Home Office for approval.
• Review local payroll to ensure accuracy and timely submission of information.
• Perform job evaluations for MSH Nigeria ensure all new positions are correctly placed in the right bands and job family in consultation with the project and Compensation.
• Ensure that all promotions are properly justified both technically and in terms of compensation.
• Periodically review vendors / service providers and select those to be recommended for use.
• Support initiatives geared towards creation of a safe, healthy and happy workplace such as open door policy, One MSH policy, trainings and safeguards that promote safety and security at workplace.

Performance Management:

• Work with Supervisors/Managers to ensure that all new staff have set objectives for the probation period, manage due dates and decisions to confirm further employment.
• Manage the full cycle performance review cycle process and ensure that deadlines are met. Conduct training during performance review process.
• Assist Supervisors/Mangers with managing performance issues.
• Manage disputes and grievances effectively.
• Plan and conduct various PPRD & supervisors’ training.
• Assist Supervisors/Managers with Development Plans for staff.

HR Information Systems:

• Responsible for managing information in the NuView system accurate and timely submissions.
• Maintain records and compile statistical reports concerning personnel-related data.
• Assist in analyzing statistical data and reports to support appropriate decision making.
• Support the establishment and maintenance of appropriate mechanisms to share ideas i.e. HR database, open discussions, employee-management meetings etc.
• Provision of various HR Information reports to Home office i.e. employee issues reports, HR Information reports necessary for budgeting and data validation.

Employee Services:

• Management of staff exits, including conducting of exit interviews.
• Provides technical support and back stopping for Project HR Specialists.
• Highlighting of HR issues for monthly Nigeria HR meetings and monitoring progress of implementation.
• Supervision of HR Specialist and HR Intern /Associate.

Qualifications and Experience
Requires Minimum Experience:

• 6 years of experience with a Bachelor's, 4 years of experience with a Master's, or Doctorate and 2 years of experience.
• Minimum of a Bachelor's Degree from an accredited institution with relevant experience in human resources management, including recruitment and personnel management required.

Knowledge and Skills:

• Demonstrated experience required working with USG funded programs.
• Must have demonstrated understanding of Haitian Labor laws, Company Act, NGO Act and other relevant laws.
• Demonstrated ability to implement and manage all aspects of the HRM function in line with current practices and trends.
• Demonstrated ability to gain the trust and confidence of colleagues and to handle confidential matters discreetly and have experience in conflict resolution.
• Ability to competently assess priorities; manage a variety of complex activities simultaneously in a time-sensitive environment, and meet competing deadlines.
• Excellent interpersonal skills and demonstrated ability to interact professionally with culturally and linguistically diverse staff, clients, and consultants.
• Demonstrated ability to successfully coordinate activities with senior project management staff and proven ability to work successfully on a team in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Excellent oral and written communication skills in English and Creole; French strongly preferred.
• Demonstrated computer proficiencies, including Microsoft Office Suite, especially Word, Excel, PowerPoint and database management.

Competencies:

• Demonstrated ability to implement and manage all aspects of the HRM function in line with current practices and trends.
• Demonstrated success and familiarity experience in Nigeria is particularly relevant.
• Demonstrated by ability to work both independently and within a team, assess priorities, and manage a variety of activities with attention to detail.
• Demonstrated ability to successfully coordinate activities with senior project management staff and proven ability to work successfully on a team in a fast-paced environment.
• Integrity and friendly approachability.
• Able to maintain high level of confidentiality.
• Demonstrated ability to gain the trust and confidence of colleagues and to handle confidential matters discreetly and have experience in conflict resolution.
• Ability to competently assess priorities; manage a variety of complex activities simultaneously in a time-sensitive environment, and meet competing deadlines.

Physical Demands:

• Keyboard use, Pulling drawers, Lifting papers <10lbs., Etc.