Career Opportunities at MTN Nigeria

Job Description

• To manage the implementation and support of MTNN network integration of Customer Edge/Core devices in the ADSL, WiFi, WiMAX, GPRS and Enterprise Data Network.
• Extract value from what we already have by focusing on optimizing processes within the Unit/Department in line with the value creation philosophy. This includes individual contributions and recommendations to improve existing business project/initiative.
• Drive Innovation by identifying and taking advantage of new business opportunities, e.g., by stimulating and encouraging new business opportunities, launch of products, product/process innovation, business model innovation etc.
• Maintain leadership in the ICT/Digital industry by partnering with MTNN’s Partners to improve their processes which in turn will improve the efficiency of MTNN’s operations.
• Enhance/expand MTN’s role in the larger national macro environment by participating in CSR projects and/or NGO’s, involvement in recognized professional institutions, participating in think-tank activities etc.
• Sustain the right organisational culture and behaviors by demonstrating the vital behaviours every time.
• Analyze and provide information on bandwidth usage, user application/experience and critical upgrades on the Mobile/Fixed Data Network.
• Monitor adherence to processes and procedures to ensure conformance to best practices, thereby identifying opportunities for improvements.
• Coordinate the implementation of Mobile/Fixed Data Network planning functions to achieve the quality and key performance indicators (KPIs), as well as marketing and sales targets defined by the business
• Coordinate vendor-related emergency maintenance on Mobile/Fixed Data Network.
• Oversee constant tracking, monitoring and resolving of faults on the Mobile/Fixed Data Network.
• Oversee proper implementation of change requests and planned work.
• Manage network performance, bandwidth usage and configuration, ensuring conformance with set KPIs.
• Understand the telecommunication industry local trends and developments, thereby assessing the impact on MTN’s current and future business.
• Monitor performance statistics and generate weekly reports, providing monthly and quarterly progress updates on Mobile/Fixed Data projects.
• Supervise and ensure deliverables of Network Implementation and Network Operations are met as it relates to Mobile/Fixed Data projects.
• Supervise and work effectively with Vendor and Network Planning teams to deliver effectively on all internal/external stakeholder projects.
• Coordinate all Mobile/Fixed Data projects with Vendor Teams
• Manage and direct the objectives and work schedules of projects for the various Planning Units (IP, VAS, Transmission, Core and Fixed)
• Manage Mobile/Fixed Data projects in conformance with business plan and headquarters driven strategy 
• Interface with other departments in NWG Planning (IP, VAS, Transmission, Core and Fixed) and CPG to monitor and supervise every stage of the Mobile/Fixed Data project implementation
• Provide weekly, monthly and quarterly reports (to the Data Services Manager) on Mobile/Fixed Data projects

Job Condition    

• Normal MTNN working conditions
• May be required to work extended hours
• Open Plan Office

Experience & Training

• Fluent in English
• First degree in Electrical/ Electronics or Computer Engineering
• UNIX Certification
• Cisco/ Juniper certification desired Training
• Advanced MPBN Training
• Advanced GGSN/SGSN Training
• Advanced UNIX Training
• Mobile/Fixed Data Network Vendor-related Courses (BRAS, SAPC, PCrF, MSP, Radius, AAA)

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Job Description

• To assist in collecting, evaluating, and preparing research and/or other complex statistical data, narrative reports/presentations and recommendations, to have a better understanding of the customers’ needs
• Interface with financial analysts and business units to understand their data requirements and reporting needs
• Liaise with product management managers to understand the data needed to support and monitor product performance
• Contribute and participate in campaign idea generation meetings and cross functional Customer Lifecycle Management meeting as required
• Develop and utilize data collection instruments and methods for the evaluation and quality control of research or operational data.
• Collect, analyze, interpret, and summarize data in preparation for generation of statistical and analytical reports and provide intelligence that supports decision-making.
• Coordinate data requests with respect to pre and post return on investment data extraction, data sample for analytics, and other ad-hoc requirements.
• Perform Customer Lifecycle Management data analysis and requests.
• Maintain computerized collection and track relevant data and appropriate records of research methods and results.
• Utilize specified statistical software to analyze and interpret research data, as appropriate to the individual position.
• Extract qualifying data, based on defined campaigns and according to the approved campaign road map as well as manage and update engine room tools.
• Demonstrate broad understanding of Big Data end-to-end ecosystem and dependencies to identify trends in customer dynamics
• Provide support to campaign segmentation analyst as required.

Job Condition:

• Normal MTNN working conditions
• May be required to work extended hours

Experience & Training    

• B.Sc. in Statistics, Mathematics, Computer Science, Engineering or any of the other numerate Sciences/ Social Sciences
• 4 years’ experience comprising:
• Experience and working knowledge of data mining/ analysis using statistical analytical system( SAS), problem solving and reporting/presentation
• Experience in the telecommunications industry is desirable

Deadline
25th May, 2017.