Graduate Operations Administrative Assistant at Proserv Nigeria

Job No: PROSERV168
Location: Port Harcout

Role Synopsis

• To primarily assist with the preparation of quotations, customer service related functions and provide support on administrative functions within the facility.

Key Accountabilities (includes, but not limited to the following)

• Prepare rental, service and sales quotations prior to issuance to customers.
• Prepare delivery notes for all sales, rental and service items prior to dispatch.
• Day to day communication with customers via email and phone calls to resolve queries and issues.
• Day to day update of service, sales and rental trackers.
• Day to Day creation, management and documentation of all sales, service and rental jobs packs.
• Photocopying, Scanning, Laminating and other administrative documentation tasks.
• Chasing initial PO ( for all complete jobs)
• Booking of all Jobs on Probity
• Probity and word job completion
• Raising of Purchase requests on AX-12 for Operations, Administrative and Facility requests.
• Archive filling /labelling of documents.
• Act as the First point of contact for all Proserv Nigeria First Aid concerns.
• Liaise with supply chain as regards parts/pricing information prior to quotation.
• Liaise with HR in management of housekeepers to support housekeeping operations.
• Work with Stores supervisor in preparation of items prior to delivery to clients.
• Liaise with clients and suppliers as required in order to satisfactorily support operations team.
• Visit client facilities to sort our paperwork/customer service related issues.
• Market other Proserv product lines to customers at all given opportunities.
• Attend Daily operations Toolbox meetings and support technicians in resolving operational queries.
• Responsible for all managing Administrative stationeries and consumables after receipt from the store.

QHSE Responsibilities

• Demonstrate a personal commitment to Quality, Health, Safety and the Environment
• Apply Proserv, and where appropriate Client Company’s, Quality, Health, Safety & Environment Policies and Safety Management Systems
• Promote a culture of continuous improvement, and lead by example to ensure company goals are achieved and exceeded

Education
Essential:

• HND in Administrative Disciplines
• Good command of written and spoken English

Preferred:

• Degree in Business Administration

Experience
Essential:

• Extensive knowledge in the oil & gas industry

Preferred:

• Experience in filing and labeling documents
• A good working knowledge of MS Office suite and MS Projects
• Good organizational and communication skills
• Flexible and able to support and interface with people at all levels
• Self-motivates, flexible and well organised
• Ability to work on won initiative as extensive amount of time will be spent working independently due to the nature of the role

Compliance Requirements

• Proserv have a Business Ethics Policy (‘the policy’) which provides guidance to all employees in their day to day roles as well as helping you and the business comply with the law at all times.
• The incumbent must read, understand and comply with, at all times, the policy along with all other corresponding policies, procedures and directives.