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  • Posted: Apr 28, 2017
    Deadline: May 5, 2017
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    We are a licensed broadband communications company dedicated to providing suitable connectivity solutions for any business. We leverage on a unique combination of industry experience and expertise to offer a bespoke service to well-grounded businesses. e.Stream Networks Limited uses the latest communications technology to ensure that effective communicati...
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    NOC Engineer

    Job purpose

    • The NOC Engineer is responsible for designing and optimizing eStream Core IP network which supports various connectivity solutions such as internet, VPN, IP Telephony, Data Center Managed & Hosted services, IPTV and VoIP.

    Duties and Responsibilities

    • Strategic Insight and Integration
    • Assist the NPO manager to achieve the corporate objectives
    • Attend project & departmental meetings
    • Provide inputs to the departmental annual budget
    • Provide technological innovation to improve core network processes and network support for new products
    • Technical / Analysis and Problem Solving
    • Constant review of core network design with a view to optimize the network
    • Responsible for configuring core and edge routers for design implementation as well as BTS integration
    • Responsible for maintaining BGP peerings with Upstream providers and downstream clients
    • Provide technical solutions to network issues escalated to the 2nd level.
    • Responsible for maintaining policies on the bandwidth manager
    • Ensure that hardware and software systems are fully deployed, implemented and functioning.
    • Ensure scheduled maintenance are carried out
    • Ensure all resolvable issues (within the control of the department) are resolved on time

    Leadership:

    • Team lead for special core network projects
    • support the global monitoring of infrastructure systems and applications on a 24x7x365 basis.
    • Responsible for scheduling and implementing quarterly maintenance of Core devices.
    • Interpersonal, Relationship Management & Collaboration
    • Liaise with 3rd party vendors to deliver projects
    • Partner with Service Deployment and Product Development teams to provide solutions to clients

    Communication:

    • Escalate service impacting issues outside span of control to the NPO Manager.
    • Deliver weekly reports on the status of the network
    • Generate and submit periodic project and operational reports to the NPO Manager for informed decision making

    Customer Focus:

    • Monitor the core network to provide 99% service availability
    • Financial Management
    • Recommend & Implement cost saving initiatives

    Requirements
    Education & Work Experience:

    • Bachelor's Degree in Information Technology, Computer Science, Electrical Electronics Engineering or related field
    • Minimum of 5 years work experience in a relevant role.
    • Network experience in an ISP environment or a Systems Integration company with specialization in enterprise and service provider routing and switching solutions.
    • Affiliation with relevant professional bodies

    Competency, Skills & Certifications

    • CCNP Routing & Switching/SP
    • At least 3 years practical experience in managing and implementing network solutions using OSPF and BGP routing protocols
    • At least 3 years experience in deploying MPLS L2VPN and L3VPN solutions for clients
    • Relationship & People Management

    KPIs:

    • Achievement of 99% Availability of core networks devices and base station backhauls
    • Successful delivery of approved network expansion and optimization projects within the time and budgets constraints
    • Resolution of escalated incidents within 30 minutes of escalation
    • Number of new technological initiatives
    • Working conditions
    • The incumbent may be required to sit in cold (air conditioned) rooms for a long time.
    • The incumbent may be required to travel out of station often.

    Method of Application

    Applicants should forward their CV's to: careers@estreamnetworks.net

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