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  • Posted: Apr 20, 2017
    Deadline: Not specified
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    In the heartland of Nigeria, approximately 30 minutes’ drive from the Nnamdi Azikiwe International airport,about 5 minutes drive from the international Conference Center/ National Assembly complex and the federal Secretariat. With 176 comfortable and stylish luxury bedrooms, en-suite self-catering rooms, great cooling system in all rooms, writing desk...
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    Gym & Fitness Instructor

    Department: Front Office
    Reports to: Front Office Manager

    Job Role Summary

    • To deliver a varied, fun, safe, and beneficial fitness programme to all guests of varying ability according to Hospitality’s standards and procedures.

    Key Responsibilities and Tasks

    • Present a professional appearance and attitude at all times, and maintains an excellent standard of customer service.
    • Provide a fitness programme which caters for all guests (children and adults), incorporating group classes and personal training sessions.
    • Deliver a wide variety of group sessions specifically tailored to the industry environment.
    • Effectively demonstrate techniques and methods of participation and offer alternatives during classes to accommodate varying levels of fitness.
    • Promote the fitness programme and actively aim to increase participation.
    • Ensure health and safety is to the highest standard and that guests are advised on the effective and safe use of all equipment.
    • Take personal responsibility for the maintenance, repair and security of Hotel’s equipment and the satisfactory appearance of Neilson sites to ensure the meeting of guest expectations.
    • Work independently to set up, pack up, and proactively provide assistance to all guests using the fitness equipment each day.
    • To practically help with the set up of the centre at the start of the season and the pack down of the resort at the end of the season.
    • Help organize and host social events, deliver briefings and generally interact with guests at all times.
    • Be prepared to move between different location within the city according to operational needs of the business.
    • Be flexible in your job role and willing to assist in all other duties, within reason, as requested by your manager
    • Responsible cleaning and maintaining the pool.

    Personal Specification Qualifications and Experience Required

    • Gym Instructor qualification First Aid certificate will be an added advantage.
    • Educated to GCSE standard (Advance educational qualification in Physical Education will be an added)
    • Experience of delivering a variety of exercise classes.
    • Previous customer service experience.
    • Knowledge, Skills and Abilities required Ability to deliver fun, varied, safe and beneficial fitness sessions.
    • Knowledge of current fitness industry developments.
    • Knowledge of emergency First Aid procedures and the ability to react calmly, quickly, and effectively in emergency situations.
    • Knowledge to be able to plan and advise on guest fitness development and lifestyle programmes.
    • Ability to effectively communicate with guests of all ages, management, and other staff.
    • Able to work independently and on own initiative.
    • Ability to work well within a team and maintain effective working relationships.
    • Presentation Clean and tidy appearance.

    Personal Qualities:

    • Approachable
    • Welcoming
    • Friendly and enthusiastic
    • Self-motivated
    • Flexible
    • Punctual

    go to method of application »

    Sales & Marketing Executive

    Department: Sales & Marketing
    Reports to: Sales & Marketing Manager

    Job Description

    • Developing and implementing creative marketing strategies that will make an impact, support the Hotel and drive sales

    Duties & Responsibilities

    • Promote the corporate imagine of the Hotel
    • To liaise and building relationships profitable business relationship. Externally, this could be with guest, corporate bodies, Government agencies and departments. Internally this could mean different related and supporting departments.
    • To contribute to the strategic planning of an annual or long term marketing plan to drive forward agreed company objectives.
    • To budget manage and indentify advertising opportunities
    • To building and maintaining profitable clientele
    • To write and distributing business proposals to potential clients
    • To manage the production of marketing materials, including leaflets, posters and flyers. This can involve writing and proofreading copy, and liaising with designers and printers;
    • To arrange for the effective distribution of marketing materials
    • To maintain, build and update clientele databases
    • To organize and attend events and exhibitions for the purpose of building potential clientele base
    • Managing of events
    • To carry out market research and customer surveys to assess demand, brand positioning and awareness
    • To evaluate marketing campaigns
    • To carry out sales and following up on guest feedback and experience
    • To monitor competitor activity
    • To support the marketing manager, and other colleagues

    Be able to demonstrate:

    • Sales and marketing abilities
    • Excellent communication skills
    • Excellent bargaining and negotiation skills
    • Good knowledge of hospitality industry product and services
    • Excellent organizational and prioritization skills
    • High levels of creativity
    • Strong verbal and written communication skills
    • Good levels of numeracy
    • Experience of Microsoft Word and Excel
    • Good personality and charming is important to represent on behalf of hotel management
    • A clear understanding of the brand you are to work on
    • Proven marketing, sales and promotions experience in hospitality industry will be an added advantage
    • An understanding of online marketing

    Educational Qualification

    • A minimum of HND in Sales and Marketing or any relevant field
    • At least four years working experience in similar position

    go to method of application »

    African/ Continental Cook

    Department: Kitchen
    Report To: Executive Chef

    Key Responsibilities

    • To be fully aware of the preparation and service of African/Continental dishes on the hotel menus.
    • To prepare and present dishes on hotel menus according to customer requirements.
    • To ensure mise en place is carried out in your allocated area of work to meet forecasted demand.
    • To maintain portion control guidelines in order to ensure the profitability of kitchen is maintained.
    • To record temperature checks on food and in storage areas as directed to ensure statutory requirements are met and report any variances are rectified immediately.
    • To ensure food materials are stored correctly and rotated to meet company and legal requirements.
    • To keep food wastage to a minimum.
    • To maintain high standards of working practices in terms of personal appearance and safe and hygienic working practices.

    Qualifications

    • At least a minimum two years working experience in a similar position.
    • At least Secondary school education and must be able to communicate in English.

    go to method of application »

    Massage Therapist (Masseur)

    Department: Front Office
    Report To: Front office Manager

    Summary of Responsibilities

    Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following:

    • Consistently offer professional, friendly and engaging service
    • Perform massage while maintaining the clients comfort at all times
    • Perform 30, 45, 60, 90 and 120 minute massages as required
    • Ensure individualized guest service through acknowledging and responding to their needs and expectation
    • Maintain a clean, hygienic and neat work environment at all times, ensuring all equipment is in safe working order
    • Actively participate in other areas of the Spa Operation, such as body treatments, product knowledge and retail sales
    • Assist guests regarding hotel facilities in an informative and helpful way
    • Follow departmental policies and procedures
    • Follow all safety and sanitation policies
    • Other duties as assigned

    Qualifications

    • Previous experience as a Massage Therapist preferred
    • Certification from an accredited school of Massage required
    • CPR and First Aid certification preferred
    • Excellent communication and organizational skills
    • Strong interpersonal and problem solving abilities
    • Highly responsible & reliable
    • Ability to focus attention on guest needs, remaining calm and courteous at all times
    • Previous experience as a Massage Therapist preferred
    • Physical Aspects of Position (includes but are not limited to):
    • Frequent standing, bending and reaching throughout shift
    • Occasional lifting and carrying up to 20 lbs
    • Occasional kneeling, pushing, pulling, sitting
    • Occasional ascending or descending ladders, stairs and ramps
    • Frequent standing, bending and reaching throughout shift

    Method of Application

    Applicants should send their Application Letter and Resume/CV's to: jobs@boltonwhitehotel.com using the Job Title as email Subject.

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