Career Opportunities at The Abraaj Group

Job Description/Responsibilities
Financial Controller / Manager - Private Hospital:

Group Reporting & Budgeting:

• Ensure the accurate and timely preparation of consolidated financial statements of the business unit.
• Monthly reporting of consolidated financials and operational KPIs of the business unit.
• Financial analysis including revenue management/projection, audit, return on investment modelling, cost benefit and risk analysis, budgeting (revenue/manpower/project/CAPEX), general quantitative analysis and statistics.
• Ensuring efficient financial operations in terms of patient billing, credit bill dispatch, credit collection, cancelled services and insurance dis-allowance; a requirement for this will be seamless coordination with Revenue Cycle Management Department and with other areas in Operations.
• Achieving measurable success with Dispatch/Debtor/Dis-allowance Days, Overhead Containment, OPD/IPD/OT Utilization, Patient Volumes processed, staff retention and patient satisfaction.
• Consulting internal stakeholders (Revenue Cycle Management, Patient Services, Physicians, Nurses, Department Heads etc) and external clients (Suppliers, Insurers etc.) taking improvement actions where appropriate.
• Prepare and manage the annual operating budget, periodic financial forecasts, and cash flows. To this end, Finance Department will train and support every department in the development of their annual budget proposal, as well as keep them regularly updated with monthly and quarterly budget execution reports, and facilitating professional advice to maximize operational efficiency.
• Coordinate with AGHF CFO in financing the capital needs of the division in a timely manner either through equity draw-downs or bank lending.
• Work closely with Managing Director and Procurement Head to extract procurement synergies.

Support in the Business Unit and Platform's M&A and Growth Activities:

• Before making an acquisition, support the financial due diligence process when considering acquisitions of new businesses.
• Upon completion of an acquisition, lead the hiring process of Financial teams.
• Once an acquisition is made, oversee and ensure full financial reporting integration as part of the 100 Day Plan.
• Establish and maintain a system to monitor quality of service and internal user satisfaction with every request for support from the Finance Department, as well as satisfaction with the quality of their regular reporting and support responsibilities.

Oversee Finance Department:

• Oversee and ensure the consistency of the financial operations and reporting practice.
• Ensure the implementation of the best-in-class financial reporting and control practices.

Minimum Educational Requirements

• Bachelor's degree (BA/BS), preferably in Accounting.
• Professional qualified ACA, ACCA, ACMA, CPA or equivalent.

Experience

• 5 to 10 years of financial reporting or auditing experience in a similar role.
• Operation experience in multi-geography business preferred.
• Prior work experience in Africa essential, international work experience highly advantageous.
• Prior experience in healthcare sector is a plus.
• English fluency is a must.

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Job Purpose

The Human Resources Manager is a key member of the management team whose primary role is to focus primarily to develop and manage Human Resources Services for a new private hospital facility. The incumbent will take full responsibility of the HR services including workforce planning, talent acquisition, compensation and benefits, HR governance, performance management ensuring process and practices are in place to support overall business success.

Roles Reporting into this Role

All Human Resources Staff

Role and Responsibilities

• Services as an HR operational leader for the facility, ensuring all HR functions and activities enable business success.
• Responsible for ensuring the efficient implementation of a Human Resources delivery model, which aligns the facility HR structure, processes and systems with regional and group HR strategies.
• Skilled in work force planning, using agreed upon metrics and best practices to ensure business operations are staff optimally.
• Manage and drive end-to-end recruitment process timeously and in line with work force plan and operational growth.
• Plans and conducts new employee orientation.
• Act as custodian for performance review program to ensure effectiveness, compliance, and equity within organization. Goals, with performance standards, are set at functional and team/ individual level.
• Employee productivity measures agreed upon and monitored
• Compensation management - good understanding and knowledge of compensation plans and practices in the private healthcare industry in Nigeria.
• Establish training structures, processes and practices and assign needed resources to ensure training needs of platform addressed. This may include partnerships with healthcare colleges.
• Annual training needs analysis to identify training / performance needs of employees and of the organization. Design and development of the appropriate interventions to address performance needs.
• The delivery and implementation of the interventions and the evaluation of its effectiveness
• Administers salary administration program to ensure compliance and equity within organization.
• Administers benefits programs such as health, insurance, pension plans, vacation, sick leave, leave of absence, and employee assistance.
• Manage daily HR related operational matters.
• Provide HR support to leaders on issues such as presentation and review of measures and metrics, employee on boarding and separation, salary administration, performance management, reasonable accommodation, leaves of absence, and investigation and resolution of employee complaints. Additionally, the incumbent will assist in providing advice, recommendations and coaching to leaders on these issues.
• Assist with employee engagement activities, advising leaders on and ensuring compliance with HR policies, procedures and practices, and assisting in the management of day to day employee relations
• Identifies legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance.
• Quality Management processes such as method for data collection and measurements, analysis, approval and implementation of improvements in Human Resources Department.
• Policies and procedures developed, maintained, implemented and compliance monitored.
• Staff are aware of the quality management and improvement programmes and are competent to participate in quality improvement
• Service culture is implemented and enhanced throughout the department and hospital
• Communication and information flow are maintained on inter- and intra-departmental level

Attributes Sought:

• A philosophy of collaboration and teamwork.
• Ability to lead and manage the HR team to deliver a challenging scope of work within a specific timeframe.
• A mission-driven individual who can embrace and commit to Mission and Core Values; articulate about stewardship.
• A self-starter, results-oriented personality.
• High tolerance for complex, ambiguous, and ever-shifting environments, including a matrix management structure.
• Understanding of how to create change through influence and not through direct authority.

Candidate Profile

Required:

• Human Resources qualification or related, experience working in a private healthcare ecosystem setting;
• International work experience will be advantageous
• Ability to connect with all levels of the Hospital Org Chart, think strategically to define the HR vision for the business unit with in-depth HR operational experience.
• 8+ years of experience including at an HR Management / Specialist level within a private healthcare setting or health ecosystem Willing to work within a fast moving, start-up environment, Experience with both Greenfield and Brownfield execution, including mass recruitment of healthcare professionals at all levels.

Preferred:

• Strong networks in the healthcare market.
• HR Generalist