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In 2005, ACCA secured a fully serviced office in Victoria Island in Lagos, centrally located in the business district and providing a secure environment for ACCA personnel. 2006 represented the first year of operation for ACCA Nigeria: focus has been on providing CPD opportunities for members, student and member networking events and working closely with...
Job description
The Regional Customer Services Manager (RCSM) ensures that a high level of customer service is delivered throughout the region, via a combination of Glasgow and locally-based resources. The RCSM will also support ACCA's student and member retention and affiliate conversion activity in line with the corporate retention plan. In doing so, this job performs a pivotal role in ensuring the continuation of ACCA's sustainable growth and ensuring that the region achieves key business objectives.
The Job
On a day to day basis, you’ll be involved in the following:
The Person
We’re looking for someone who:
Desirable qualities:
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