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  • Posted: Mar 24, 2017
    Deadline: Not specified
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    iROKOtv is a web platform that provides paid-for Nigerian films on-demand. It is one of Africa’s first mainstream online movie steaming websites, giving instant access to over 5,000 Nollywood film titles. iROKOtv is a part of iROKO Partners which is one of Africa’s leading entertainment companies, housing brands such as iROKING, an online music p...
    Read more about this company

     

    Offline Sales Agent

    Job Description

    • Attracting visitors to IROKOtv booths and creating a fun, lively booth environment
    • Teaching booth visitors how to download and use the IROKOtv app
    • Selling IROKOtv subscriptions to booth visitors to ensure you meet your monthly sales target
    • Subscribing visitors to IROKOtv subscription plans and helping them download movies on their phones
    • Managing cash transactions and remitting cash balances to IROKOtv
    • Calling IROKOtv customers, teaching them how to use the app, and documenting their feedback/concerns
    • Troubleshooting and resolving customers’ problems with our product or escalating issues to the IROKOtv customer support team
    • Achieving and maintaining proficiency with our escalation matrixes
    • Consistently staying up-to-date with new IROKOtv products/services
    • Providing weekly reports on customer feedback to management

    Requirements

    • Candidates should possess relevant educational qualification
    • Previous sales or customer service experience is a PLUS!.
    • Must-be friendly and fluent in English.
    • Should be familiar with smartphones (Android) and mobile applications.

    Method of Application

    Applicants should come in for an open interview as detailed below:

    Date: Tuesday 28th March, 2017
    Time: 10am
    Address: No 8, Adebayo Mokuola Street, Anthony Village, Lagos State.

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