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  • Posted: Mar 23, 2017
    Deadline: Mar 30, 2017
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    The haulage sector and logistics in Nigeria has experienced tremendous transformation in the last ten to fifteen years. This is as a result of globalization and the increasing need for companies to outsource no core services to specialist service providers. In the local market, almost all the major manufacturing companies have outsourced the transportatio...
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    Workshop Supervisor

    Ref Code: 003/02

    Key Responsibilities

    • Ensure workshop procedures & systems are known to all staff and strictly followed during repairs on vehicle as well as maintenance documentation
    • Ensure customer focus oriented culture among the team and maintain good relationships with Customers
    • Ensure workshop facility, equipment & tools are adequately maintained and available in ready to use condition
    • Facilitate the training and development of team members in the department, by providing feedback and coaching to support improvements in their job performance
    • Review customers service orders and inspect the quality of repairs before the release of vehicles
    • Coordinate with sales department and arrange for delivery of new vehicles to customers within agreed time
    • Provide technical advice to team members, analyze and interpret data
    • Ensure the workshop observes all warranty process conditions
    • Continuous monitor repair time & repair quality and ensure the KPI (MTTR & RFTR) targets are achieved
    • Guiding & motivating productive staff to improve productivity & efficiency
    • Monitor and control workshop expenses
    • Perform any related tasks as assigned and work with all the departments

    Other Requirements

    • B.Sc/HND Mechanical Engineering.
    • A minimum of 5 years work experience in automobile.
    • Good knowledge of effective Workshop Management.
    • Must have technical ability of truck diagnosis and repairs.
    • Excellent knowledge of Microsoft Office suite.

    Method of Application

    Applicants should send their CV's to: careers@haulageandlogisticsnigeria.com stating the job title and ref code as the subject of the email.

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