Operations Manager at Affinity Consulting

Essentials Duties and Responsibilities of the Operations Manager

• Provide overall leadership in ensuring facility works at optimal conditions
•  Lead the development and review of marketing strategies to ensure facility in optimal use always
• Ensure efficiency, neatness and promptness of staff at work including proper dressing
• Maintain high level of respect, cordial and professional behaviour before and towards students among staff at all times
• Ensure all operational services are running smoothly including water, electricity and security at all times
• Facilitate timely repairs of any damage and ensure common areas are secured from damages when student vacate premises
• Ensure records are kept up to date including log books, expenses records etc, bookings
• Ensure coordination and management of staff
• Ensure the observance of high ethical standards in all operational functions
• Provide support to any other duties as assigned by line manager or the representative of management

Education & Experience

• Must posses about 5 years experience managing apartments, or student accommodation or other similar facilities
•  Must hold a bachelors degree in relevant discipline or HND or its equivalent
• Must posses management capacity and
• Must posses experience in managing staff of different levels positively
• Must have clear knowledge of the element of hospitality and operations.
• Must be proficient in the use of computer (MS Office-Word and Excel) and able to keep and monitor all forms of records

Required Attributes

• Appearance must be smart and clean
• Ability to communicate politely and listen well in English
• Goal driven andgood customer relation ability
• Good sight with the ability to stand/walk
• Ability to maintain regular, and punctual attendance and promptness
• Good ability to manage pressure and deliver results within deadline
• Positive attitude for service provision with good problem solving and analytical skills
• A good finisher with the ability to work independently without supervision
• A good team player with good leadership capability
• High level of patience with good understanding