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  • Posted: Mar 16, 2017
    Deadline: Not specified
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    Audacious Business Concepts Nigeria Limited is a vibrant ecommerce, brand management and digital media company. We live to provide our clients with exquisite solutions geared towards showcasing their products and services. At Audacious, we think globally by researching the latest trends but act locally in implementation. Our word for it is however not imple...
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    Customer Service Officer

    We are looking for a driven Customer Service Officer to attend to customers’ complaints and need, attract and interact with targeted virtual communities and networks users. The successful candidate will be joining our Creative Services Team

    The goal is to gradually achieve superior customer engagement and intimacy, website traffic and revenue by strategically exploiting all aspects of the social media marketing roadmap.

    RESPONSIBILITIES

    • Resolve customers’ complaint via phone, email, mails or social media.
    • Use telephones and social media platforms to reach out to customers and attend to their needs.
    • Greet customers warmly and ascertain their complaints and needs.
    • Assist with issues placing orders and exchanging goods.
    • Collaborate with other departments (Social media specialist, sales etc) to manage reputation, identify key players and coordinate actions.

    REQUIREMENTS

    • Proven working experience in Customer Service or related field
    • Excellent consulting, writing, presentation and communication skills
    • Demonstrable social networking experience
    • Positive attitude, detail and customer oriented with good multitasking and organizational ability
    • Fluency in English
    • Bsc/HND in any discipline.

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    Human Resources Officer

    The HR Officer post is responsible for ensuring that all human resources functions and personnel services run efficiently to ensure a smooth running of daily operations.

    Successful candidates will have the opportunity of an exciting career path that can lead to higher positions.

    DESCRIPTION
    The HR Officer will be responsible for performing professional and administrative tasks requiring thorough knowledge of departmental operations and functions. He/she will be reporting to the Head Human Resources Dept. Performance will be evaluated on ability and effectiveness in carrying out the assigned responsibilities.

     REQUIREMENTS

    • BSc/HND in any discipline
    • Human Resources/Administrative experience will be an added advantage
    • Good command of English language, both oral and written
    • Knowledge of Microsoft Office and telephone protocol.
    • Good interpersonal skills of communication, ability to negotiate, to share and promote ideas.

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    Internal Control Officer

    The Internal Control Officer assists in carrying out given tasks towards achieving the purpose and objective of the business. Successful candidates will have the opportunity of an exciting career path that can lead to higher positions.

    Responsibilities:

    • Ensure reliability and sufficiency of the financial and management information generated and reported by the Accounts Officers
    • Investigate issues relating to sales, returns/exchange and discrepancies of merchandise and ensure compliance to related policies
    • Ensure compliance to organisational policies and procedures
    • Ensure the accuracy of the inventory data base of the company as a whole
    • Ensure there are duly authorized documentary approvals for every transaction
    • Carry out audit checks across the company’s outlets
    • Confirm in-coming and out-going merchandise in the warehouse
    • Monitor inter-branch transfers and sales layaway requests
    • Participate in physical stock taking exercise across branches
    • Ensure compliance to laid down company policies and to statutory regulations
    • Periodic confirmation of the existence of all fixed (tangible) assets and ensure they are properly and adequately accounted for.
    • Assess and identify potential risk areas within the organization and make appropriate recommendation to mitigate them.
    • Evaluating and improving the internal control, accounting systems and organization procedures to determine that they are properly designed, functioning and regularly updated
    • Assist other functional units within the department in carrying out jobs as required by the management

    Relevant Skills:

    • Ability to handle people, processes and products
    • Attention to details
    • Sound analytical and strategic thinking skills
    • Effective communications skills
    • Good problem solving and decision making skills

    Requirements:

    • Bachelor’s degree or HND in Accounting or other related courses
    • 1-3years experience in Internal Control and audit
    • Strong proficiency in the use of Microsoft Office Suite

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    Sales Associate

    The Retail Sales Associate post is the entry level position into our world of retail. Successful candidates will have the opportunity of an exciting career path that can lead to becoming a branch manager, regional manager, retail operations executive or even higher positions.

     Requirements:

    • BSC /HND/OND in any field
    • Must be Female between 21 and 28 years of age
    • Single
    • Fluent in English 
    • Strong team player
    • Strong written and verbal communication skills
    • Good selling and customer service skills
    • Basic knowledge and use of computer and Microsoft applications
    • Residing in Lagos (Island, Surulere, Festac, Ikeja), Abuja or Delta State

    Method of Application

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