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  • Posted: Mar 9, 2017
    Deadline: Not specified
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    Fosad Consulting Ltd is a business support services firm with offerings in Human Resource Management, Immigrations and Real Estate Consulting. We leverage our expertise and strategic alliances to support businesses. Our proposition is based on a deep understanding of the drivers of high performing businesses and the required business solutions that supports ...
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    IT Officer

    Job Description
    RESPONSIBILITIES

    • Provide IT support to departments and teams
    • Routine maintenance on all systems (internet and telephony) on a regularly scheduled basis
    • Upgrades as required to ensure smooth workflow
    • Troubleshooting as dictated by priority needs
    • Provide advice on best practices and quick fixes
    • Planning, implementation and monitoring of project(s)
    • Proactive resolution of potential issues
    • Adherence to budget, schedule and standards to be met
    • Furnish IT solutions (internet, telephony, hardware and software) in accordance with company budget, timeframe, policies, protocols and procedures
    • Provide regular and timely feedback, escalating problems and proffering solutions

    Qualifications
    REQUIREMENTS
    Educational Qualifications:
    Bachelor's or Master's degree in a computer science, MIS or similar. Coursework for either degree can include computer engineering, programming, networking, mathematics or database management.

    Relevant Experience:
    Minimum of 4 years of IT hands-on work experience

    Technical Skills:

    • Familiarity with PBX, IP telephony, call center management
    • Excellent PC hardware hands-on experience
    • Ability to perform hands-on tasks (wiring etc..)
    • Familiarity with common windows operating systems (7,8,10, 2012)
    • Hands-on experience with MS Active directory, client and server sides
    • Hands-on experience with Cisco routers and switches
    • Familiarity with online helpdesk systems
    • Familiarity with project management systems
    • Ability to work with complex information
    • Well-developed analytical and problem solving skills

    Personality Attributes:

    • Flexible attitude to work
    • Confidence to lead own work stream
    • Result and service orientation
    • Excellent organizational and time-management skills
    • Great problem-solving skills
    • Good communications skills and interpersonal skills
    • Detail-Oriented and learning ability
    • Quick learner, able to follow and execute project plans.

    Method of Application

    Interested and qualified? Go to Fosad Consulting on www.smartrecruiters.com to apply

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