Services Operations Manager at Finicky Clean Limited

Responsibilities

You will be required to deliver against a set of KPI's, targets and objectives across a range of responsibilities which include but are not limited to:

•  Supervises, manages, and trains janitorial staff consistent with client and company expectations.
•  Performs quality assurance inspections to ensure all work has been completed in compliance with specific procedures and scope of work. 
•  Executes janitorial policies, procedures, and changes to ensure sustainable and cost-effective use of staff’s time, supplies, equipment, and processes.
•  Helps complete deliverables in client’s agreement and Statement of Work to highest possible standards 
•  Manage the day to day operations of the company 
•  Monitors performance and coordinates work effort of the Subcontractors team 
•  Arranging maintenance and repair of cleaning equipment e.g. vacuum cleaners and pressure washers and Ordering cleaning materials;
•  ensures safety protocols are fully implemented and followed within the facilities. Inspects and evaluates all areas serviced by assigned staff for safety and janitorial excellence.
•  Conducts monthly safety meetings, on the spot corrections, counselling and retraining on unsafe practices.

Requirements:

• Bachelors Degree 
•  A verifiable track record of training, accomplishments and career growth.
•  A minimum of 5years working experience in a Facility Management and cleaning services, with core experiences in floor management, site auditing, training of Janitors etc.
•  Ability to reduce cost without affecting the quality of service rendered, drive revenue targets and impact the bottom line of the Organisation.
•  Ability to effectively use MS Office (Word, Outlook, Excel) ? 
•  Must be able to handle multiple tasks with attention to detail and excel in a fast-paced environment. Strong interpersonal skills.
• Ability to work well with all levels of management and staff (Excellent Communication Skills)