Training Executives at a Corporate Etiquette Organization - DCSL Corporate Services Limited

Job Description

• Oversee training programs that include web-based seminars, printed manuals, group sessions, training videos and more
• Conduct training needs analysis by meeting with managers, employees or administering surveys.
• Review and update existing training materials where necessary
• Create or modify course materials and training manuals to meet specific training needs
• Present in-class and online training sessions
• Schedule training sessions and manage course enrollment formalities
• Work with clients to address learning issues, instruction problems or new educational needs regarding specific employees or departments
• Manage training budgets
• Keep abreast of current trends and best practices in the etiquette and training industry
• Manage and coordinate in-house and external training programs
• Maintain all training records to include staff competencies
• Prepare and maintain the training plan/calendar
• Supervise and monitor feedbacks on training programs

Job Requirements

• A Degree in any Social Science course from an accredited university.
• A minimum of 5 years’ relevant work experience
• Must possess strong interpersonal, organizational and excellent communications skills, both verbal and written
• Ability to demonstrate initiative and assertiveness
• Ability to plan and manage work in an efficient manner
• Ability to work well under stress and time pressures
• Proven work experience as a trainer, training facilitator or coordinator of multiple training events – experience in etiquette training will be an added advantage
• Familiarity with modern training methods and techniques
• Must possess excellent project management with team lead abilities.
• Ability to interact with people at all levels of an organization and to develop strong client relationships.
• Must be approachable and socially adept
• Must be a self-starter and possess a sense of ownership
• Must possess negotiation, team building and excellent presentation skills
• IT Proficiency
• A Masters' Degree in a related field would be an added advantage.