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  • Posted: Feb 23, 2017
    Deadline: Not specified
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    In July 2011 Inaugure Hospitality Group was created, followed shortly after by Mangalis Hotel Group. While Inaugure Hospitality Group is a forward-thinking investment group, Mangalis is its brands development and hotel management arm. At Mangalis, we are developing, and continuously improving, new and exciting hospitality brands, such as Noom, Seen and...
    Read more about this company

     

    Hotel General Manager

    Position Level: Executive Committee

    Reports to: CEO Mangalis Hotel Group

    Supervises: Executive Committee Members

    Location: Ikeja, Nigeria

    Economic conditions: Salary based on professional experience

    Scope of the position

    • The position will responsible of managing a Seen Hotel in Ikeja, which will open end of June, will have 50 rooms, 3 meeting rooms, 1 restaurant, 1 bar and a pool area.
    • Reporting to the CEO, you will oversee all aspects of Property Management in accordance to the mission, vision, policies and standard operating procedures of Seen Hotels.
    • You will be responsible for maximizing financial performance, achieving optimal guest satisfaction and a good working environment to attain all set objectives within established quality standards.

    Organizational Structure

    The Hotel General Manager reports directly to the Group CEO and directly oversees all hotel departments.

    Duties and Supporting Responsibilities

    Hotel Pre-Opening:

    • Supports the property in any issue related to the hotel refurbishment
    • Supervises the design of the construction according to Seen Standards
    • Operating tasks: coordinates the training, monitors commercial actions, recruits new staff, supervises pre-opening budget.

    Finance:

    • To optimise the hotel profitability and service.
    • To elaborate the annual strategic plan and business plan.
    • Collect, prepare and analyze the data necessary to the elaboration of the budgets and forecasts.
    • Elaborate cash-flow budgets and forecasts for the hotel.
    • Monthly reporting according to corporate guidelines.

    Sales and Marketing:

    • To implement the product and marketing strategies as per the Brand recommendations.
    • To promote the hotel’s image within the local community and town infrastructure.
    • To optimise commercial activities within a very competitive environment to ensure hotel objectives are met and market share developed;
    • To develop, implement and build on strategies to maximize rooms and food sales revenue if applicable at the hotel.

    Policies and Procedures:

    • Monitor their performance on a constant basis ensuring all procedures and SOP’s are carried out correctly.
    • Ensure that there is compliance to all work legislation and SOP’s in the department.
    • To make sure the hotel follow approved staffing guides and propose changes if necessary.
    • To maintain the overall condition of the hotel building and FF&E.

    Quality and People development:

    • Maintains product and service quality standards by conducting ongoing evaluations and investigating complaints. Initiates corrective action.
    • Anticipates guests' needs and takes them into account.
    • Manage the various departmental heads giving those clear guides and empowerment to solve daily issues.
    • To make sure there is a correct communication between departments. The hotel should have minimum the meetings defined by corporate. Open door communications system.

    In General:

    • Always available to attend hotel guests whenever it is required. Lobby presence.
    • Support other department whenever it is necessary.

    Success Profile for this role

    Company values:

    • People First
    • Efficiency
    • Responsibility
    • Innovation
    • Core competences:
    • Customer Focus
    • Honest
    • Respectful
    • Proactivity
    • Positivity
    • Adaptability
    • Ability to work in diversity
    • Specific to the role:
    • Strategic ability
    • Motivating and developing others
    • Analytical skills
    • Dynamic and polyvalent
    • Leading by example
    • Business smart

    Requirements

    • Between 5-10 years General Manager working experience at 3 or 4 star international chain hotel at same or similar position.
    • Languages essential: English (Advanced level), French will be a plus.
    • Experience in an African country.
    • Good communication skills, proactive and self-motivated.
    • Ability to work effectively in a team environment.
    • Open minded, positive attitude and great adaptability, flexibility on dealing with contingencies.

    Method of Application

    Interested and qualified? Go to Mangalis Hotel Group on www.linkedin.com to apply

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