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  • Posted: Feb 22, 2017
    Deadline: Feb 22, 2017
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    Lumos offers clean and affordable solar power to a market of 1.3 billion potential customers who live off the electricity grid.Lumos enables people to replace hazardous and expensive kerosene generators and lanterns with modern solar electricity that can power lights, cellphones, fans, computers, TVs and other small electronic devices (all at once, every ...
    Read more about this company

     

    IT Officer

    • Job Type
    • Qualification
    • Experience 3 years
    • Location Not specified
    • Job Field

    Expected End Results (“WHAT”)

    (List the expected end results that must be achieved in order to fulfill the job purpose

    • Supporting Activities (“HOW”) (What are the key activities undertaken to achieve the desired end results?
    • Provide IT support to departments and teams
    • Routine maintenance on all systems (internet and telephony) on a regularly scheduled basis
    • Upgrades as required to ensure smooth workflow
    • Troubleshooting as dictated by priority needs
    • Provide advice on best practices and quick fixes
    • Assist in the planning, implementation and monitoring of project(s) as instructed by the IT manager
    • Provide feedback and suggestions on project design
    • Timely completion of assigned tasks according to project schedules
    • Regular reporting and escalation of potential issues to the IT Manager
    • Adherence to budget, schedule and standards to be met and monitoring these throughout the project
    • Understand budget cycle and ordering process
    • Furnish IT solutions (internet, telephony, hardware and software) in accordance with company budget, timeframe, policies, protocols and procedures
    • Provide regular and timely feedback, escalating problems and proffering solutions

    DIMENSIONS

    • Familiarity with PBX, IP telephony, call centre management
    • Excellent PC hardware hands-on experience 
    • Ability to perform hands-on tasks (wiring etc..)
    • Familiarity with common windows operating systems (7,8,10, 2012)
    • Familiarity with common Linux operating systems (Ubuntu, Debian, Redhat)
    • Hands-on experience with MS Active directory, client and server sides
    • Hands-on experience with Cisco routers and switches
    • Familiarity with online helpdesk systems 
    • Familiarity with project management systems 
    • Excellent knowledge and experience with Google Apps, including account administration, directory sync services and advanced troubleshooting

     Other Dimensions
    No. of direct reports: 0 (Direct)

    No. of partners/ vendors: 0

    No. of office location: 2 plus remote support

    SKILLS & KNOWLEDGE
    Educational Qualifications & Functional / Technical Skills
    Bachelor's or Master's degree in a computer science, MIS or similar. Coursework for either degree can include computer engineering, programming, networking, mathematics or database management.

    Relevant Experience
    Three or more (recent) years of IT hands-on work experience

    Other requirements (Behavioral etc.)

    • Excellent organizational and time-management skills
    • Great problem-solving skills
    • Understanding of complex information and requirements
    • Good communications skills.
    • Good interpersonal skills
    • Service-oriented
    • Detail-Oriented
    • Quick learner, able to follow and execute project plans.

    go to method of application »

    IT Officer

    • Job Type
    • Qualification
    • Experience 3 years
    • Location Not specified
    • Job Field

    Expected End Results (“WHAT”)

    (List the expected end results that must be achieved in order to fulfill the job purpose

    • Supporting Activities (“HOW”) (What are the key activities undertaken to achieve the desired end results?
    • Provide IT support to departments and teams
    • Routine maintenance on all systems (internet and telephony) on a regularly scheduled basis
    • Upgrades as required to ensure smooth workflow
    • Troubleshooting as dictated by priority needs
    • Provide advice on best practices and quick fixes
    • Assist in the planning, implementation and monitoring of project(s) as instructed by the IT manager
    • Provide feedback and suggestions on project design
    • Timely completion of assigned tasks according to project schedules
    • Regular reporting and escalation of potential issues to the IT Manager
    • Adherence to budget, schedule and standards to be met and monitoring these throughout the project
    • Understand budget cycle and ordering process
    • Furnish IT solutions (internet, telephony, hardware and software) in accordance with company budget, timeframe, policies, protocols and procedures
    • Provide regular and timely feedback, escalating problems and proffering solutions

    DIMENSIONS

    • Familiarity with PBX, IP telephony, call centre management
    • Excellent PC hardware hands-on experience 
    • Ability to perform hands-on tasks (wiring etc..)
    • Familiarity with common windows operating systems (7,8,10, 2012)
    • Familiarity with common Linux operating systems (Ubuntu, Debian, Redhat)
    • Hands-on experience with MS Active directory, client and server sides
    • Hands-on experience with Cisco routers and switches
    • Familiarity with online helpdesk systems 
    • Familiarity with project management systems 
    • Excellent knowledge and experience with Google Apps, including account administration, directory sync services and advanced troubleshooting

     Other Dimensions
    No. of direct reports: 0 (Direct)

    No. of partners/ vendors: 0

    No. of office location: 2 plus remote support

    SKILLS & KNOWLEDGE
    Educational Qualifications & Functional / Technical Skills
    Bachelor's or Master's degree in a computer science, MIS or similar. Coursework for either degree can include computer engineering, programming, networking, mathematics or database management.

    Relevant Experience
    Three or more (recent) years of IT hands-on work experience

    Other requirements (Behavioral etc.)

    • Excellent organizational and time-management skills
    • Great problem-solving skills
    • Understanding of complex information and requirements
    • Good communications skills.
    • Good interpersonal skills
    • Service-oriented
    • Detail-Oriented
    • Quick learner, able to follow and execute project plans.

    go to method of application »

    IT Officer

    Expected End Results (“WHAT”)

    (List the expected end results that must be achieved in order to fulfill the job purpose

    • Supporting Activities (“HOW”) (What are the key activities undertaken to achieve the desired end results?
    • Provide IT support to departments and teams
    • Routine maintenance on all systems (internet and telephony) on a regularly scheduled basis
    • Upgrades as required to ensure smooth workflow
    • Troubleshooting as dictated by priority needs
    • Provide advice on best practices and quick fixes
    • Assist in the planning, implementation and monitoring of project(s) as instructed by the IT manager
    • Provide feedback and suggestions on project design
    • Timely completion of assigned tasks according to project schedules
    • Regular reporting and escalation of potential issues to the IT Manager
    • Adherence to budget, schedule and standards to be met and monitoring these throughout the project
    • Understand budget cycle and ordering process
    • Furnish IT solutions (internet, telephony, hardware and software) in accordance with company budget, timeframe, policies, protocols and procedures
    • Provide regular and timely feedback, escalating problems and proffering solutions

    DIMENSIONS

    • Familiarity with PBX, IP telephony, call centre management
    • Excellent PC hardware hands-on experience 
    • Ability to perform hands-on tasks (wiring etc..)
    • Familiarity with common windows operating systems (7,8,10, 2012)
    • Familiarity with common Linux operating systems (Ubuntu, Debian, Redhat)
    • Hands-on experience with MS Active directory, client and server sides
    • Hands-on experience with Cisco routers and switches
    • Familiarity with online helpdesk systems 
    • Familiarity with project management systems 
    • Excellent knowledge and experience with Google Apps, including account administration, directory sync services and advanced troubleshooting

     Other Dimensions
    No. of direct reports: 0 (Direct)

    No. of partners/ vendors: 0

    No. of office location: 2 plus remote support

    SKILLS & KNOWLEDGE
    Educational Qualifications & Functional / Technical Skills
    Bachelor's or Master's degree in a computer science, MIS or similar. Coursework for either degree can include computer engineering, programming, networking, mathematics or database management.

    Relevant Experience
    Three or more (recent) years of IT hands-on work experience

    Other requirements (Behavioral etc.)

    • Excellent organizational and time-management skills
    • Great problem-solving skills
    • Understanding of complex information and requirements
    • Good communications skills.
    • Good interpersonal skills
    • Service-oriented
    • Detail-Oriented
    • Quick learner, able to follow and execute project plans.

    Method of Application

    Interested and qualified candidates should apply using the Apply Now button below.

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