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  • Posted: Feb 21, 2017
    Deadline: Not specified
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    General Electric (GE) is an American multinational conglomerate corporation incorporated in New York and headquartered in Fairfield, Connecticut. The company operates through the following segments: Energy [2013 inactive], Technology Infrastructure, Capital Finance as well as Consumer and Industrial. In 2011, GE ranked among the Fortune 500 as the 26th-la...
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    SSA Services Leader

    • Job Type
    • Qualification
    • Experience 10 years
    • Location Not specified
    • Job Field

    Job Number: 2847138
    Business: GE Energy Connections
    Business Segment: Energy Connections Grid Solutions
    Function Segment: Service Contract Management
    Relocation Assistance: No

    Role Summary/Purpose   

    • Full responsibility and definition of the Services strategy for the SSA Region in collaboration with the Service global team and implementation of the strategic plan .
    • Strong focus on commercial activities and development of customer relationships, in close relation with Region commercial teams, products and ACS.

    Essential Responsibilities    

    • Responsible for the profitability and customer satisfaction for assigned contracts
    • Provide both service agreement, time and material program management
    • Assist in sales campaigns for new contracts and proposals
    • Assure timely resolution of customer issues and customer satisfaction for assigned contracts
    • Interact with members of the customer service, parts & transaction services, field service, repair service and/or other teams
    • Function as liaison between internal organizations and customers for assigned contracts
    • Participates in discussions about the future of the business requiring frequent and thorough interaction with other functions
    • Analyses & understands SSA customer needs & defines the associated Growth strategy
    • Presents product/program strategies, technical road maps, risks and recommendations to senior leaders across GE. Important business unit clients
    • Complex processes requiring involvement of many stakeholders both at the client side and internally
    • Ensure full compliance to GE EHS Ethics & rules
    • Manages the full P&L delivering orders, sales, Capex etc

    Qualifications/Requirements    

    • Bachelor's degree from an accredited university or college
    • Minimum of 10 additional years of experience in Customer Contract Management

    Desired Characteristics:

    • Strong oral and written communication skills
    • Strong interpersonal and leadership skills
    • Demonstrated ability to analyze and resolve problems
    • Demonstrated ability to lead programs / projects. Strong team management skills to drive delivery of excellent services
    • Ability to document, plan, market, and execute programs. Established project management skills
    • P&L Experience/ Competency
    • Service Mindset
    • Leadership skills in International environment.

    go to method of application »

    SSA Services Leader

    • Job Type
    • Qualification
    • Experience 10 years
    • Location Not specified
    • Job Field

    Job Number: 2847138
    Business: GE Energy Connections
    Business Segment: Energy Connections Grid Solutions
    Function Segment: Service Contract Management
    Relocation Assistance: No

    Role Summary/Purpose   

    • Full responsibility and definition of the Services strategy for the SSA Region in collaboration with the Service global team and implementation of the strategic plan .
    • Strong focus on commercial activities and development of customer relationships, in close relation with Region commercial teams, products and ACS.

    Essential Responsibilities    

    • Responsible for the profitability and customer satisfaction for assigned contracts
    • Provide both service agreement, time and material program management
    • Assist in sales campaigns for new contracts and proposals
    • Assure timely resolution of customer issues and customer satisfaction for assigned contracts
    • Interact with members of the customer service, parts & transaction services, field service, repair service and/or other teams
    • Function as liaison between internal organizations and customers for assigned contracts
    • Participates in discussions about the future of the business requiring frequent and thorough interaction with other functions
    • Analyses & understands SSA customer needs & defines the associated Growth strategy
    • Presents product/program strategies, technical road maps, risks and recommendations to senior leaders across GE. Important business unit clients
    • Complex processes requiring involvement of many stakeholders both at the client side and internally
    • Ensure full compliance to GE EHS Ethics & rules
    • Manages the full P&L delivering orders, sales, Capex etc

    Qualifications/Requirements    

    • Bachelor's degree from an accredited university or college
    • Minimum of 10 additional years of experience in Customer Contract Management

    Desired Characteristics:

    • Strong oral and written communication skills
    • Strong interpersonal and leadership skills
    • Demonstrated ability to analyze and resolve problems
    • Demonstrated ability to lead programs / projects. Strong team management skills to drive delivery of excellent services
    • Ability to document, plan, market, and execute programs. Established project management skills
    • P&L Experience/ Competency
    • Service Mindset
    • Leadership skills in International environment.

    go to method of application »

    SSA Services Leader

    Job Number: 2847138
    Business: GE Energy Connections
    Business Segment: Energy Connections Grid Solutions
    Function Segment: Service Contract Management
    Relocation Assistance: No

    Role Summary/Purpose   

    • Full responsibility and definition of the Services strategy for the SSA Region in collaboration with the Service global team and implementation of the strategic plan .
    • Strong focus on commercial activities and development of customer relationships, in close relation with Region commercial teams, products and ACS.

    Essential Responsibilities    

    • Responsible for the profitability and customer satisfaction for assigned contracts
    • Provide both service agreement, time and material program management
    • Assist in sales campaigns for new contracts and proposals
    • Assure timely resolution of customer issues and customer satisfaction for assigned contracts
    • Interact with members of the customer service, parts & transaction services, field service, repair service and/or other teams
    • Function as liaison between internal organizations and customers for assigned contracts
    • Participates in discussions about the future of the business requiring frequent and thorough interaction with other functions
    • Analyses & understands SSA customer needs & defines the associated Growth strategy
    • Presents product/program strategies, technical road maps, risks and recommendations to senior leaders across GE. Important business unit clients
    • Complex processes requiring involvement of many stakeholders both at the client side and internally
    • Ensure full compliance to GE EHS Ethics & rules
    • Manages the full P&L delivering orders, sales, Capex etc

    Qualifications/Requirements    

    • Bachelor's degree from an accredited university or college
    • Minimum of 10 additional years of experience in Customer Contract Management

    Desired Characteristics:

    • Strong oral and written communication skills
    • Strong interpersonal and leadership skills
    • Demonstrated ability to analyze and resolve problems
    • Demonstrated ability to lead programs / projects. Strong team management skills to drive delivery of excellent services
    • Ability to document, plan, market, and execute programs. Established project management skills
    • P&L Experience/ Competency
    • Service Mindset
    • Leadership skills in International environment.

    Method of Application

    Interested and qualified? Go to GE - General Electric on xjobs.brassring.com to apply

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