• Job Openings at GVA Partners

  • Posted on: 15 February, 2017 Deadline: Not Specified
  • View Jobs in Consulting View All Jobs at GVA Partners
  • Subscribe to free job alerts
  • GVA Partners is a business advisory and market intelligence services firm. Our objectives are to assist organizations to achieve their growth aspirations by providing market intelligence, strategy blueprint, IT solution delivery expertise and business operation improvement capabilities.

    IT VAS Support

     

    Job Summary

    • Manage technical operations and projects for the deployment and delivery of VAS products and services
    • Responsible for the provision of reliable IT infrastructure to guarantee high output levels from all teams.

    Role and Responsibilities
    Operations and Management:

    • Deploy new products and services on the VAS platform based on the service description, flow and business rules.
    • Integrate VAS platforms with MNOs including SMS Gateway, USSDC, SDP, OTA, Billing etc.
    • Ensure 99.999% availability of VAS and IT services and platforms.
    • Carry out acceptance tests for newly deployed Vas platforms and solutions.
    • Have a full understanding of VAS protocols including SMPP, USSDI&II, , HTTP, SS7, M3UA, Sigtran, Web service, IP and others (SNMP).
    • Integrate the Company's products/services in the clients environment.
    • Develop technical specifications for applications that meet business requirements.
    • Perform readiness tests on newly implemented VAS systems and products to validate features, capacity and functions.
    • Keep abreast of new developments and technology trends in VAS, telecommunication and networking.
    • Manage the company's IT infrastructure: email services, internet access, Antivirus etc.
    • Develop desktop, mobile and web applications, scripts for automated operational activities, etc.
    • Generate periodic reports including daily, weekly, monthly, quarterly performance reports, activity reports, etc.
    • Ensure internal collaboration and communication with other functional teams to meet customer needs and operational efficiency within the Company.
    • Preparation/Analysis of Logs (Shortcodes, content downloads etc.)
    • Setup, Maintain and Monitor Network and Third Party VPN & SMPP Connections
    • Liaise with technical teams of telecommunication networks on behalf of clients to resolve technical issues.
    • Maintain Web and Mobile Applications
    • Develop and maintain code for monitoring of all business service provisions as well as internal applications (7 above)
    • Administration and Management of all internal and external servers and systems, network devices and connections.
    • Planning/Implementation of systems/network checklists.
    • Administer company's wired and wireless local area networks.
    • Plan and Implement backup strategy for internal and remote systems
    • Identify and implement any necessary changes or upgrades.
    • Monitor server/network performance and availability to meet Service Level Agreement commitments.
    • Perform other assigned duties as delegated by management from time to time.

    Qualifications and Education Requirements

    • Minimum of 2 years working experience in technical within the VAS, Telecommunication or ICT industry
    • Completed NYSC
    • Minimum of a Bachelor's degree in Computer Science/ Electronic Engineering/ Technology related field.

    Preferred Skills:

    • Operating system environments: Linux/UNIX
    • Windows Server Operating systems & Active Directory administration and management.
    • Servers and Data Backup
    • Databases: Database Administration (Oracle/MySQL)
    • Networking
    • Programming(PHP, Shell Scripting, SCXML and Java)
    • Business Intelligence (optional)
    • Documentation
    • Research and Writing
    • Use of CRM
    • Use of Microsoft Office suite
    • Interpersonal skills
    • Resource Management
    • Attention to detail
    • Excellent Communication skills

    Personal Characteristics:

    • A self-starter with high attention to detail
    • Great team work and collaborative spirit
    • Proven ability to make an impact internally and externally
    • Analytical minded
    • Ability to engage and drive others to deliver targets
    • Exhibit high energy levels and drive
    • Ability to easily adapt to changing work environment
    • Exhibit Professionalism at all times

    go to method of application »

    I.T VAS Manager

     

    Job Summary

    • Manage technical operations and projects for the deployment and delivery of VAS products and services
    • Responsible for the provision of reliable IT infrastructure to guarantee high output levels from all teams.

    Responsibilities
    Operations and Management:

    • Develop a robust IT strategy based on the Company’s goals and business needs.
    • Manage deployment, monitoring, maintenance, development, upgrade and support of all VAS and IT systems with scalable options for future expansions.
    • Deploy new products and services on the VAS platform based on the service description, flow and business rules.
    • Liaise with the operational and marketing teams on scoping, design, customization and commissioning of solutions based on customer requirements.
    • Responsible for the integration of VAS platforms with MNOs including SMSC, SMS Gateway, MMSC, USSDC, MSC, SDP, OTA, Billing etc.
    • Ensure 99.999% availability of VAS and IT services and platforms.
    • Develop test cases and carry out acceptance tests for newly deployed Vas platforms and solutions.
    • Have a full understanding of VAS protocols including SMPP, USSDI&II, MM7, HTTP, SS7, M3UA, Sigtran, diameter, Web service, IP and others (SNMP).
    • Deploy and integrate the Company’s products/services in the client’s environment.
    • Develop tender specifications, technical and commercial evaluation (requirements gathering, RFQ issuance, vendor evaluation, procurement) and implementation.
    • Build strong relationships with clients’ technical teams and facilitate client workshops and meetings.
    • Design and deploy technical processes and policies to guarantee shorter response/resolution time and high performance standards.
    • Perform readiness tests on newly implemented VAS systems and products to validate features, capacity and functions.
    • Maintain a trouble ticketing process for complaints resolution.
    • Keep abreast of new developments and technology trends in VAS, telecommunication and networking.
    • Maintain the change management process for all deployments, enhancements, upgrades and modifications to the products and platforms.
    • Develop and maintain all technical documentation including network architecture, interconnectivity, IP infrastructure, redundancy etc.
    • Design and implement a data protection plan to include security, backup and restore of all forms of data across all systems.
    • Manage the company’s IT infrastructure: email services, internet access, Antivirus etc.
    • Develop desktop, mobile and web applications, scripts for automated operational activities, etc.

    Management and Reporting:

    • Attend customer meetings with other teams to collate requirements and provide clarifications, where required.
    • Assist in responses to request for proposals, request for quotation, bids etc.
    • Generate periodic reports including daily, weekly, monthly, quarterly performance reports, activity reports, service adoption, revenue, capacity, network, etc.
    • Ensure internal collaboration and communication with other functional teams to meet customer needs and operational efficiency within the Company.
    • Perform other assigned duties as delegated by management from time to time.

    Qualifications

    • Minimum of 5 years working experience in technical within the VAS, Telecommunication or ICT industry
    • Minimum of 2 years in a supervisory/managerial level.
    • Completed NYSC
    • Certificate Management Programs (e.g. ITIL) [optional]
    • Post Graduate Degree, MA/MBA/MSc [optional]

    Preferred Skills:

    • Operating system environments: Linux/UNIX
    • Windows Server Operating systems & Active Directory administration and management.
    • Servers and Data Backup
    • Databases: Database Administration (Oracle/MySQL)
    • Networking
    • Programming(PHP, Shell Scripting, SCXML and Java)
    • Business Intelligence (optional)
    • Documentation
    • Research and Writing
    • Use of CRM
    • Use of Microsoft Office suite
    • Interpersonal skills
    • Resource Management
    • Attention to detail
    • Excellent Communication skills
    • Personal Characteristics
    • A self-starter with high attention to detail
    • Great team work and collaborative spirit
    • Proven ability to make an impact internally and externally
    • Analytical minded
    • Ability to engage and drive others to deliver targets
    • Exhibit high energy levels and drive
    • Ability to easily adapt to changing work environment
    • Exhibit Professionalism at all times

    Method of Application

    Applicants should send their CV's to: contact@gvapartners.com with the job title used as subject of the mail.

    Have you ever needed salary data to make informed career decisions? Introducing Salaryscale.ng, a platform that crowdsources salary data in Nigeria and we will love your input. Join SalaryScale.
  • ❮ Back to All Jobs
  • Know more about GVA PartnersSimilar Jobs
  • Search for jobs by keyword
  • Account & Admin Officer at TheJobMag
  • Teacher - Early Years at Management FIRST
  • Lawyers at HT-Limited
  • Personal Assistant at Paul Esther Consulting
  • ELV Engineer at Safety Consultants and Solutions Provider Limited
  • Entry-level Marketing/Sales Officers at W-Holistic Business Solutions
  • Jobs at Workforce Group
  • Import/Export And Logistic Manager at Fadac Resources
  • Filter Jobs
  • State | Search by region instead
    Field

    Industry

    Education

    Experience


    Also include jobs without defined experience

    Job Title

  « 1 Recently Viewed Job
 
 
Send your application through

Yahoomail Gmail Hotmail