The Danish Refugee Council (DRC) is a private, independent, humanitarian organization working on all aspects of the refugee cause in more than 30 countries throughout the world. The aim of DRC is to protect refugees and internally displaced persons (IDPs) against persecution and to promote durable solutions to the problems of forced migration, on the basis of humanitarian principles and human rights. DRC works in accordance with the UN Conventions on Refugees and the Code of Conduct for the ICRC and NGOs in Disaster Relief.
Overall Purpose of the Role
- DRC is seeking a highly-qualified Protection Coordinator to ensure the effective implementation of DRCs protection activities in Nigeria and oversee a consistent integration of a human-rights based approach into all DRC response activities in Nigeria.
- The Coordinator contributes to update and apply the strategic protection and advocacy vision in the country and is responsible to ensure that protection interventions meet relevant quality and normative standards, and are adapted to the emergency context.
- The Coordinator will ensure active participation in relevant interagency fora in Maiduguri and potentially in Adamawa, Yobe and Abuja.
- The Coordinator receives technical support and guidance from the DRC Regional Protection Advisor and reports to the Head of Programmes of DRC Nigeria.
- The position reports to the Head of Programme (HOP) - The Psychosocial Manager and the Senior Protection Officer(s) report directly to the position.
Protection analysis and strategy development:
- Ensure that protection data is collected, stored, and shared per the principles and procedures contained in the DRC Data Protection Protocol and applicable data protection principles, and identify sensitive data in the Nigerian context.
- Assess protection risks and trends, identify problems/gaps, and propose/prioritise timely practical actions to respond to clearly-formulated protection problems.
- In collaboration with Area Managers and Deputy Area Managers, organize rapid needs assessments to identify risks and vulnerabilities, including those related to gender, age, and diversity.
- Produce protection reports of high analytical quality, with concrete and actionable protection recommendations.
- With the support of the Head of Programme and of the Regional Protection Advisor, contribute to the elaboration of country-based strategic documents on protection, and revise the protection strategy as required by the operational context
- Explore new business and partnerships and work closely with the Head of Programme to develop quality proposals, concept notes and budgets, ensuring that all new budgets accurately reflect program activities and required staffing levels
- Represent the organization with implementing partners, government, and donor entities.
- Contribute to DRC Nigerias fundraising strategy and help build strong relationships with donors and UN agencies to ensure predictable funding for DRCs protection programming in Nigeria.
- Monitor developments and determine strategic opportunities related to the protection sector
- Ensure that high quality, integrated, and needs-based proposals are developed and per DRC Nigeria priorities as identified in its country strategic planning.
Capacity building and quality assurance:
- Develop staff capacities on the human rights based approach, protection assessments, protection monitoring, case management (CP, GBV), referral systems and protection mainstreaming through regular training and refreshers, mentoring and coaching;
- Develop the capacities of duty bearers and external stakeholders on protection
- Provide technical support, advice, and backstop on protection to Area Managers and protection field staff to ensure quality delivery on ongoing protection projects;
- Ensure that the design and implementation of protection activities address protection needs of internally displaced people, vulnerable populations, and affected populations, and are adapted and relevant to the emergency context of north-eastern Nigeria;
- Establish and reinforce referral systems and pathways for protection cases.
- Apply DRC regional protection methodologies, training and programme tools and adapt them to the Nigerian context.
- Ensure the mainstreaming of protection, child protection, GBV and community-based protection components in the DRC emergency response programmes in Nigeria, per DRC protection mainstreaming framework, international law, and protection standards, and in strong collaboration with emergency response teams
- Ensure that quality assurance systems are applied, regarding upholding CHS (Core Humanitarian Standards) and Age Gender and Diversity throughout the protection programme
- Ensure that DRC Protection programmes are implemented in accordance with donors’ regulations and with DRC standard procedures (Code of Conduct, DRC Response Framework, DRC Programme Handbook), and are consistent with the country Strategic Programme Document and Protection Strategy.
- Systematically and closely monitor the delivery and expenditure rates of ongoing protection programmes, promptly identifying, and correcting under-delivery issues and deviations from workplans
- Ensure that Protection programmes meet stated objectives and indicators within agreed timeframes
- Provide effective technical supervision to DRC protection team at country level
- Conduct regular field visits to identify and address programme quality concerns and gain a solid first-hand understanding of protection risks and trends at the community level
- In collaboration with the MEL team, analyse and report on relevance, outcomes, and impact of DRC protection related activities to provide lessons learnt and to identify best practices
- Review job descriptions and participate in the recruitment process of protection staff
- Line manage international Psychosocial Manager and provide technical support to national protection teams, conducting performance reviews, setting objectives, and ensuring expected performance criteria are met
- Include the participation of beneficiaries and communities, particularly those most vulnerable or at-risk, in all stages of the project cycle where appropriate.
Coordination and advocacy:
- Build effective coordination and synergies with DDG teams working on Mine Risk Education
- Ensure coordination and harmonisation of DRC protection related activities - externally with other agencies and partners, and internally within the DRC regional programme
- Actively represent the DRC at the Protection Sector Working Group (PSWG), Sexual and Gender Based Violence (SGBV), Child Protection Working Group (CPWG) and other relevant coordination structures and protection actors (including UN agencies, ICRC, and MSF), seeking to develop coordinated protection approaches and responses.
- Facilitate reporting and information management (data collection, analysis, storage, sharing) through protection sector and other coordination mechanisms back to DRC management – provide and collect information to inform the whole response
- Ensure that DRCs mandate is known and correctly understood by all stakeholders.
- In coordination with the Head of Programme and with the Regional Protection Advisor, work closely with duty bearers, INGOs and civil society to advocate for humanitarian access, and remedies and solutions to protection problems facing internally displaced people, vulnerable civilians, and other affected populations.
- Promote improved understanding of protection issues among all relevant stakeholders and the observance of international human rights and humanitarian law standards.
- Establish strong links and ensure adequate information sharing with the Regional Office and, if required, with other DRC country operations in West Africa.
- The responsibilities are not exhaustive and may be readjusted per operational needs but will remain in line with the overall purpose of the role.
Internal Key Stakeholders
- Head of Programme, Regional Protection Advisor, Emergency Coordinator, DDG Head of Programme, Safety unit
External Key Stakeholders
- Other actors present within DRCs area/sectors of intervention including ICRC and MSF
- OCHA, IOM another UN collaborates - Local authorities at Maiduguri and field level
Required Experience and Skills
- University degree, preferably in Human Rights Law, International Law, or related field and advanced training/courses in relevant subjects
- Minimum of five years international work experience with INGOs, UN agencies, government agencies in IDP/refugee settings in complex emergencies;
- Extensive work experience within the field of human rights protection, particularly in internal displacement and crisis settings;
- Excellent analytical and report writing skills
- Strong understanding of protection principles and likely protection concerns arising in the Nigerian context as well as conflict sensitivity;
- Solid experience in staff management in a cross-cultural environment required
- Proven ability to build external relationships with diplomacy, tact, and professionalism in a complex and demanding environment.
- Experience with capacity building of national staff and stakeholders, and in the facilitation of training events and workshops;
- M&E knowledge and experience, including understanding of conducting assessments and analysing data
- Substantial project management and budget management skills and experience;
- Experience in community-based protection activities and protection assessments
- Proven commitment to humanitarian accountability and quality standards
- Experience and willingness to work in the field in volatile and insecure areas;
- Experience living and working in a cross-cultural, multi-sector, team environment
- Ability to work well under pressure and in adverse conditions;
- Proficiency in common computer packages i.e. Word, Excel, Power point etc
- Excellent written and spoken English.
- Desirable : Previous experience in Nigeria or similar conflict contex
All employees should master DRC's core competencies
- Striving for excellence: You focus on reaching results while ensuring an efficient process.
- Collaborating: You involve relevant parties and encourage feedback.
- Taking the lead: You take ownership and initiative while aiming for innovation.
- Communicating: You listen and speak effectively and honestly.
- Demonstrating integrity: You act in line with our vision and values.
- Availability: June 15 2017
- Duty Station: Maiduguri, with regular travel to field locations within Borno and Adamawa States
- Employment Category: A12 - Salary and conditions in accordance with Danish Refugee Councils Terms of Employment for Expatriates.
- Contract duration: 1 year (may be extended depending on funding availability).
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Location: Abuja, Nigeria with frequent travel throughout North Eastern Nigeria. Abuja is a family duty station.
Start date: As soon as possible
Contract length: 12months
About our programmes in Nigeria:
- DRC/DDG has been present in Nigeria since July 2015, implementing emergency operations in order to respond to the ongoing humanitarian crisis in north eastern Nigeria. In 2016/17, DDG programming will focus on the following:
- Addressing the needs of youth at affected by displacement and at risk of criminality and radicalization
- Enhancing community safety and conflict mediation capacities, and facilitating community-security provider dialogue.
- Reducing the risks associated with mines, explosive remnants of war (ERW) and Improvised Explosive Devices (IED)
- The DDG Deputy Head of Programme will have the responsibility of the programming and implementation of DDG activities in Northeastern Nigeria.
- The DDG Deputy Head of Programme will support the DDG Project Managers in complying with DDG quality standards, donor requirements and DRC internal regulations while ensuring the relevance of DDG operations in the context.
- The DDG Deputy Head of Programme reports to the DDG Head of Programme (HoP) for DDG Nigeria, based in Abuja.
- The DDG Deputy Head of Programme will be working in close collaboration with DDG’s Global Specialist Leads on Mine Action and Armed Violence Reduction, Heads of Base, the DRC Head of Programme, the technical managers/advisors and the DRC/DDG support staff.
Employees under the responsibility of the position:
- AVR Project Manager.
- RE Project Manager.
Tasks and Responsibilities
Strategic Programme development and management:
- Support the Project Managers in planning and monitoring their activities and implementing in accordance with DDG quality standards.
- Support the Project Managers in budget follow-up and coordinate with Finance Department adjustment measures.
- Represent DDG in coordination with the Head of Programme based in Abuja, in front of local government institutions, non-governmental organisations, community-based organisations and local communities to ensure the smooth execution of programme activities.
- Lead DDG programme implementation and development.
- Plan, prepare and facilitate the project reviews
- Oversee the roll-out of DDG activities throughout DRC/DDG offices in northeastern Nigeria.
- In association with DRC/DDG support staff, carry out budget monitoring on a regular basis, including compliance with the minimum DRC/DDG standards and donor requirements.
- Ensure the necessary systems are in place in the North-eastern programme.
- Support the DDG HoP to develop concept notes, proposal writing and answers to tenders.
- Provide strong leadership to the AVR Project Manager and the Risk Education Project Manager.
- Provide oversight to the work of the DRC Livelihood Manager, where relevant within the framework of joint programming.
- Support the Project Managers in drafting job descriptions and individual action plans
- Ensure the ongoing formal and informal appraisal/evaluation of staff performance.
- Implement the internal coordination mechanisms in Maiduguri
- In close collaboration with the Safety Advisor, ensure that all DDG staff in NE Nigeria respects safety procedures.
- Provide the DDG HoP with draft narrative donor reporting in compliance with internal and external reporting requirements.
- Regular reporting to the DDG HoP
Information and Data Management:
- Facilitate the coordination with M&E teams for data collection and analysis
- Provide guidance to the Project Managers in developing IEC, educational contents and methodologies adapted to NE Nigeria
- Assist the MA Manager in collecting data about contamination, victims and casualties
- Develop /implement visibility plans.
- Establish monthly newsletter, projects fact sheets and other external communication tools.
- In consultation with the DDG HoP, liaise with relevant government authorities, donors, partners, UN agencies and international and local NGOs and various local co-ordination forums.
- Ensure the Mine Action Working Group Secretariat
- Support the implementation of KAP surveys, baselines and assessments. Provide analysis
- Liaising with donor representatives in the region and in Abuja as required.
- Guided by the DRC/DDG Programme Handbook, Operations Handbook, AVR Framework and handbooks, and the DDG Mine Action SOPs, the DDG Deputy Head of Programme must continuously monitor and develop relevant accountability initiatives in the field as well as strengthening the effort to document the impact of DRC/DDG’s activities.
- Ensure compliance with the guidelines, policies, procedures and values of DRC/DDG.
- Act as a focal point between Support Services and the Project Team.
- Proven experience with programme management (planning, implementation and monitoring) from a complex and fragile environment, preferably in Sub-Saharan Africa
- Proven experience working on AVR and/or Mine Action programming and implementation.
- Strong on liaison and networking with national stakeholders at local level.
- Excellent verbal and written communication skills in English (writing reports and proposals).
- Proven ability to mentor and coach others.
- Politically and culturally sensitive with qualities of patience, tact and diplomacy.
- The capacity and willingness to be flexible and accommodating in difficult and insecure circumstances.
- Preferable an MA/MSc level in a relevant discipline from an internationally recognised university.
- Preferable experience working with national partners and capacity building projects.
- Prior M&E experience and the capability of working with data collection, analysis and report writing is an advantage.
- Flexibility - in getting the job done.
- Respect - in regard to your colleagues and their field of expertise and work day.
- Openness and transparency - when working with national and local partners
- A mindset of collaboration and coordination - in regard to working with related partners and institutions such as other NGOs and the UN.
- Trust building, respectful and collaborative towards beneficiaries.
All employees should master DRC's core competencies:
- Striving for excellence: Ability to focus on reaching results while ensuring efficiency. Strive to produce accurate, thorough and professional work with optimal use of time and effort.
- Collaborating: Excellent in cooperating with and involve relevant parties, actively seeking their opinion and sharing key information with them. Support and trust others while encouraging feedback.
- Taking the lead: Ability to take ownership and prioritize job according to DRC’s overall vision and goals. Take the initiative when confronted with a challenge or an opportunity and aim for innovative solutions.
- Communicating: Excellent in writing and speaking effectively and honestly while adjusting style and tone to the situation. Listening actively to others and involve them in the dialogue.
- Demonstrating integrity: Act in line with DRC’s vison, values and collaboration standards. Encourage inclusion and diversity to ensure sustainable solutions. Actively involve, respect and empower stakeholders.
- A challenging and rewarding job in one of the best NGOs in the world. Salary and conditions will be in accordance with Danish Demining Group/Danish Refugee Council’s Terms of Employment for Expatriates; please refer to www.drc.dk under Vacancies for more information.
- The salary level for this position is A13. DDG/DRC has a generous benefits package, including R&R, pension, and duty station allowances.
Method of Application
Use the link(s) below to apply on company website.
- All applicants must send a cover letter and an updated CV (no longer than four pages) in English
- Applications sent by email will not be considered.
- For further information about the Danish Refugee Council, please consult our website drc.ngo.
- If you have questions or are facing problems with the online application process, please contact firstname.lastname@example.org