Latest Job Recruitment at Airtel Nigeria

Job Purpose

• To ensure efficient product design to achieve quick product release.
• The role will directly engage with the product development functions in Marketing, IT and Networks locally and at group level. Interpret URS / PCN, and design the project, factoring all integration points.

Duties and Responsibilities
Operational Support:

• System monitoring
• Event management
• Incident management
• Request fulfillment
• Problem management
• Access management
• Ensure system availability

Project Design:

• Interpret URS / PCN into a technical language
• Review existing URS/PCN process and optimize for efficient and timely product delivery
• Constitute project team including steering committees
• Manage team of developers in realizing solution delivery
• Interwork with project team and support every project delivery
• Understand Service Management
• Role is for an experienced technical and business savvy individual who will interact with product managers and product development teams across IT and Network
• Responsible for product end to end design
• Should be able to understand and interpret complex product requirements
• Interprets product request into technical document detailing all the touch points
• Responsible for gathering requirement to fulfill end to end product delivery
• Understands business and technical language
• Monitors product development to delivery
• Understand all product technical touch points
• Understands Charging system technology and features
• Experienced on SMS, USSD, VAS Platforms
• Understands basic network protocol
• Experienced on the telecom core network

Stakeholder Management:

• Manage stakeholders
• Conduct status update meetings and report project development progress
• Employ effective change, risk and communication management to drive the progress toward the agreed goal
• Flag project risk
• Interwork with project team and support every project delivery.
• Good Communication skills

Relevant Skill and Experience

• Graduate Degree: B.Sc  Computer Science or related discipline
• Project management certification would be an advantage
• 6 Sigma knowledge and exposure
• ToGAF experience 
• 5 years of operations in the TELCO space with Product development experience
• 3 years Process improvement techniques and experience
• 5 years of product development
• Result driven and customer-centric
• Can do ‘attitude’
• Self-starter and requires minimal supervision