• Graduate Offline Agents at Iroko Partners Limited

  • Posted on: 31 January, 2017 Deadline: 1 February, 2017
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  • IROKO is Africa's leading entertainment technology company. Launched in 2010, by Jason Njoku and Bastian Gotter, it is one of the most talked about African internet start-ups, thanks to its flagship Nollywood movie platform iROKOtv. Head quartered in Lagos, Nigeria, the company has pioneered Video-On-Demand for Nollywood content (Nigerian movies) and has aggregated the world's largest online catalogue of African content, totalling 10,000+ hours.

    Offline Agent


    Job Description

    • To attract visitors to the IROKOtv booth,
    • Provide point of sales assistance,
    • And sell IROKOtv subscriptions!

    Duties and Responsibilities

    • Attracting visitors to IROKOtv booths and creating a fun, lively booth environment
    • Teaching booth visitors how to download and use the IROKOtv app
    • Selling IROKOtv subscriptions to booth visitors to ensure you meet your monthly sales target
    • Subscribing visitors to IROKOtv subscription plans and helping them download movies on their phones
    • Managing cash transactions and remitting cash balances to IROKOtv
    • Calling IROKOtv customers, teaching them how to use the app, and documenting their feedback/concerns
    • Troubleshooting and resolving customers’ problems with our product or escalating issues to the IROKOtv customer support team
    • Achieving and maintaining proficiency with our escalation matrixes
    • Consistently staying up-to-date with new IROKOtv products/services
    • Providing weekly reports on customer feedback to management

    12noon, 1st February, 2017.

    Method of Application

    Applicants should come with their CV's to:
    No 8, Adebayo Mukuolu Street,
    Anthony Village,
    Lagos State.

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