You are on MyJobMag Nigeria. Go to MyJobMag Nigeria instead.
  • Customer Service Intern at Findworka

  • Posted on: 28 January, 2017 Deadline: Not Specified
  • View Jobs in ICT / Telecommunication View All Jobs at Findworka
  • Subscribe to free job alerts
  • Many Africans find it difficult to get the right professional to do their tasks. It sometimes takes multiple phone calls and referrals to meet a developer for example. That means testing with a live project, your hard-earned money and precious time to see he or she is the right person for your business. And then there’s the issue of attitude and timeliness once payment has been made.

    That’s where we come in.

    Findworka is an online marketplace for digital services and gigs, where customers find and connect with diverse qualified freelance experts in Africa in the most affordable, timely and secured manner.

    Customer Service Intern

     

    Findworka is hiring a customer service intern. The candidate will interact with customers to provide and process information in response to inquiries, concerns and requests about Findworka products.

    Responsibilities- The intern will:

    • communicate with users either by telephone, electronically or face to face.
    • perform customer verifications.
    • process orders, forms, applications and requests
    • direct requests and unresolved issues to the designated resource
    • keep records of customer interactions and transactions
    • record details of inquiries, comments and complaints
    • record details of actions taken.
    • prepare and distribute customer activity reports
    • maintain customer databases
    • follow up on customer interactions
    • provide feedback on the efficiency of the customer service process.

    Education and Experience

    • OND and HND graduate.
    • knowledge of Microsoft Office and Google docs.
    • ability to type at an “okay” speed.

    Key Competencies

    • Great attitude.
    • interpersonal skills
    • communication skills – verbal and written
    • listening skills
    • problem analysis and problem-solving
    • attention to detail and accuracy
    • data collection and ordering
    • customer service orientation
    • adaptability
    • initiative
    • stress tolerance.

    Method of Application

    To apply for this position, kindly send your resume by clicking the apply now button and we’ll get back to you as quickly as possible.

    N.B: We only hire awesome people.

    Have you ever needed salary data to make informed career decisions? Introducing MySalaryscale.com, a platform that crowdsources salary data in Nigeria and we will love your input. Join MySalaryScale.
  • ❮ Back to All Jobs
  • Know more about FindworkaSimilar Jobs
  • Search for jobs by keyword
  • Front Desk Executives at Idyllic Technologies Limited
  • Team Lead, Software Testing/Quality Assurance at FinTrak Software Co. Limited
  • Regional Head - Enterprise Sales at Airtel Nigeria
  • Job Opportunities at Ifotta
  • Director of Success at Andela Nigeria
  • Training Coordinator at NIIT Limited
  • Accounting Graduates at a Cloud Computing Solution Provider Firm
  • Accountant at Imaginarium Limited
  • Filter Jobs
  • State | Search by region instead
    Field

    Industry

    Education

    Experience


    Also include jobs without defined experience

    Job Title

Display your company or industry jobs on your website or blog Get Started
  « 1 Recently Viewed Job
 
 
Send your application through

Yahoomail Gmail Hotmail