• Fresh Job Vacancy at APM Terminals Nigeria - Maersk Group

  • Posted on: 26 January, 2017 Deadline: 9 February, 2017
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  • APM Terminals is an independent business unit within the Danish Maersk Group - a Global Fortune 500 company with about 89,000 employees and offices in 130 countries with global growth opportunities in a range of fields from shipping and energy to our offshore and manufacturing industries - Join us to achieve even your most ambitious career goals!

    Working with a team of talented professionals you will get a chance to experience different cultures and make friends all over the world. You’ll find a culturally diverse, stimulating environment at any of our offices, terminals or depots. When you join APM Terminals, the world is your workplace.

    Key Client Manager

     

    Ref: AT-127508
    Location: Onne, Rivers

    We Offer

    • A wide range of national and international career opportunities
    • Opportunities for professional growth in a dynamic environment.

    Key Responsibilities

    • Act as the focal client contact, identify clients’ business strategies and objectives, logistics and transportation needs and buying criteria to develop and articulate value-based solutions to address their needs and wants.
    • Develop deep and senior relationships with assigned clients and take every opportunity to probe for business opportunities. Utilize the senior-client contact relationship to open doors and support the account-development process.
    • Collaborate with internal stakeholders to provide first-class service to further increase customer satisfaction and loyalty.
    • Track and analyze market development to identify gaps and potential new clients.
    • Study and leverage internal and external financial data to build winning strategies.
    • Communicate closely and proactively with management, provide strong support to all development initiatives, policies, processes and guidelines.
    • Position APM Terminals as the preferred terminal with clients.
    • Create and manage specific customer plans allowing APM Terminals to maximize its yield potential
    • Negotiate commercial terms within delegated mandate
    • Keep abreast of market developments and report relevant as necessary
    • Proactively assist Finance and Customer Service in clearing outstanding invoices and longstanding containers respectively
    • Use Market Mapping to identify total potential volume for the customer
    • Qualify customer opportunities using:
    • Uncovering needs framework, understanding the buying phases
    • Using and understanding the Value Selling methodology
    • Build strong customer specific value propositions linking APM Terminals differentiators to customer’s pains/needs
    • Actively use APM Terminals CRM tool
    • Prepare for Sales meetings with clear agenda and desired outcomes in the CRM tool
    • Support commercial and customer services teams in improving overall customer satisfaction scores
    • Assisting commercial and customer services team in developing effective sales and commercial collateral, including customer onboarding materials.

    Requirements

    • Bachelor/Master’s Degree holder from a reputable organization.
    • Fluent spoken and written English
    • Minimum 7 years’ relevant sales experience with 3 years’ proven track record in major client management ( Business to Business)
    • Relevant experience in Maritime/transportation/Logistics Industry
    • Strong interpersonal, teamwork and communication skills.
    • Highly analytical with proven negotiation skills.
    • Excellent commercial acumen.
    • Passionate, strong initiative, self-driven with commitment to succeed.

    Method of Application

    Interested and qualified? Go to APM Terminals career website on jobsearch.maersk.com to apply

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