• Customer Service Supervisor at AFM Recruit

  • Posted on: 20 January, 2017 Deadline: Not Specified
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  • AFMRecruit is a subsidiary of Afmining concepts a registered Nigerian company. Our expertise is in recruitment. Matching talent to jobs and companies using our proprietary afm360 Algorithm , which uses the candidates skills and interview grade to match our clients needs.

    At AFMRecruit our mission is to provide staffing in order to assist our clients in achieving business critical solutions. By providing excellent customer service, innovation, experience of our staff and keeping clients at the center of our services, we will help businesses achieve their goals and consistently deliver a high return on investment

    AFMrecruit is a recruiting firm based in Lekki phase 1. We are looking to hire customer service supervisor for a client of ours who is involved in dry cleaning

    Customer Service Supervisor

     

    SUMMARY: For a customer service supervisor you will be required or expected to work in line with other team members to achieve a good job. You will supervise sets of workers when the MD and the managers are not around.

    Job Responsibilities:
    Accomplishes department objectives by supervising staff; organizing and monitoring work process.

    Job Duties:

    • Accomplishes staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results; conducting training; implementing enforcing systems, policies, and procedures.
    • Maintains safe and healthy work environment by establishing and enforcing organization standards; adhering to legal regulations.
    • Completes operations by developing schedules; assigning and monitoring work; gathering resources; implementing productivity standards; resolving operations problems; maintaining reference manuals; implementing new procedures.
    • Controls expenses by gathering and submitting budget information; scheduling expenditures; monitoring variances; implementing corrective actions.
    • Provides quality service by enforcing quality and customer service standards
    • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications.
    • Contributes to team effort by accomplishing related results as needed.
    • You will be responsible to in logging in the cash received.
    • You will be also be responsible with the receipts payables and receivables

    Skills and Qualifications:

    • The candidate must have done the work as a supervisor and at the same time worked as a cashier.
    • The candidate must have at least an HND OR BSC.
    • The candidate must not have any health issues.
    • The candidate must exhibit zeal and willingness to work.
    • The candidate must have a good customer behavioral approach
    • The candidate must be smart and neat at all times.

    Method of Application

    Applicants should send CVs to resumes@afmrecruit.com

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