Jobs at a U.S Logistics and Technology Company - Workforce Group

Responsibilities:

• Build a world-class network of delivery riders and drivers
• Build a complete operations team and manage development programs for all team members
• Manage health, safety, regulatory and compliance requirements for the delivery workforce
• Source, Procure, Manage and Maintain Delivery Assets and Technology Devices
• Expand delivery operations into new cities and hubs
• Deliver world-class customer experience and customer support operations
• Develop and optimize logistics processes to enable aggressive growth
• Create a large Pipeline of "Ready to hire" riders and drivers
• Create and deliver training programs for Delivery Riders and Drivers
• Manage operating and work schedules to cover weekday and weekend operations
• Deliver Weekly Performance Reports and Analytics on Customer Service and Operations
• Ensure performance metrics stay above agreed thresholds
• Execute Special projects: such as Learning, Recruitment and Reward Systems.

Requirements:

• Hands-on Operations Genius - With track record of managing world-class operations processes
• 7 years+ experience in Logistics, Supply Chain, Distribution and Last-mile Delivery
• Strong passion for technology/data, and deep interest in technology enabled operations
• Global worldview (and experience), self-starter and strong entrepreneurial instincts
• Team builder with ability to inspire others towards a compelling vision
• Strong sense of accountability and responsibility for achievement
• Strong analytical / problem solving skills. Obsessed with detail and a Meticulous time manager
• Strong written and oral communication.

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Responsibilities

• Design and Execute Sales Playbook for all company Products
• Recruit, Train and Motivate Sales Force to Acquire Customers for all company Products
• Build high-performance Sales Team and manage development programs for team members
• Pursue, Negotiate and Deliver national and international partnerships with top logistics players
• Create and deliver training and onboarding programs for the Sales Team
• Deliver Weekly Performance Reports and Analytics Insights on Sales and Customer Acquisition
• Ensure customer acquisition and retention metrics stay above agreed thresholds
• Acquire customers and close deals before expansion into new geographies
• Generate Leads and Close Deals with Restaurants, Merchants and Corporates
• Manage new customer onboarding across all company Products
• Manage Deployment and Operation of Sales Tools: CRM/Dropbox/Googledrive/Email/Slack
• Oversee the Management of Key Accounts
• Develop user friendly explainers onboarding resources for the company Products

Ideal Candidate

• Natural Sales Maverick - With track record of leading high-performance field sales teams
• 7 years+ experience in Lead Generation, Sales and Customer Acquisition
• Strong passion for technology/data, and deep interest in technology enabled sales
• Global worldview (and experience), self-starter and strong entrepreneurial instincts
• Team builder with ability to inspire others towards a compelling vision
• Strong sense of accountability and responsibility for achievement
• Strong analytical / problem solving skills. Obsessed with detail and a meticulous time manager
• Strong written and oral communication

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Responsibilities:

• Chief Evangelist of company to Businesses and Consumers in Lagos and Beyond
• Create and Drive Marketing and Brand Development for the company - People, Products and Services
• Design and execute detailed data-driven marketing and brand development strategy
• Develop and implement creative and innovative out-of-the-box marketing campaigns
• Execute engaging digital marketing campaigns, offline marketing campaigns and content strategy
• Research and activate new brand development channels
• Oversee Social Media Engagement - IG, FB, Tw, LinkedIn, Snapchat
• Manage creation, publishing and distribution of engaging images/articles/videos/content
• Deliver daily/weekly performance targets across all marketing/engagement channels
• Discover events and communities, and leverage them to grow the company Brand
• Research and activate a diverse range of distribution channels for maximum visibility
• Develop and leverage strategic partnerships and agencies to grow the company Brand

Requirements:

• Consummate Growth Hacker - With track record of building new brands into household names
• 5 years+ experience in New Media, Digital Advertising, Marketing and Brand Development
• Global worldview (and experience), self-starter and strong entrepreneurial instincts
• Team builder with ability to inspire others towards a compelling vision
• Strong sense of accountability and responsibility for achievement
• Strong analytical / problem solving skills
• Obsessed with detail; Meticulous time manager
• Strong written and oral communication