Latest Recruitment at the United Nations Office for the Coordination of Humanitarian Affairs (UNOCHA)

Job ID: 7536
Location: Maiduguri, Borno
Grade: SB3
Contract Duration: Initial Contract Duration of 9 months
Vacancy Type: Service Contract (SC)

Background

• Under the guidance of the Administrative & Finance Officer in Borno, and technical supervision of the ICT Officer in Abuja, ICT Associate provides ICT services, implements ICT management systems and strategies, provides daily technical support to users of information management tools and technology infrastructure. The ICT Associate promotes a client-oriented approach.
• The ICT Associate works in close collaboration with the Administration unit, Programme and Operations teams in the CO and UNOCHA Field Offices in Maiduguri and other sub-offices when required.

Duties and Responsibilities

• Summary of key functions:
  • Implementation of ICT strategies and introduction/implementation of new technologies
  • Effective functioning of the CO hardware and software packages
  • Support to networks administration
  • Provision of web management services
  • Provision of administrative support
  • Facilitation of knowledge building and knowledge sharing
• Ensures implementation of ICT strategies and introduction/implementation of new technologies, focusing on achievement of the following results:
  • Compliance with corporate information management and technology standards, guidelines and procedures for the CO technology environment.
  • Participation in development and implementation of ICT annual plan
  • Prepare ICT budget for inclusion in the annual cost plan( budget)
  • Implementation of Microsoft windows server 2008 R2 Enterprise with Lotus domino Server 8.5.1
• Ensures effective functioning of the CO hardware and software packages, focusing on the achievement of the following results:
  • Effective functioning (installation, operation and maintenance) of all UNOCHA hardware equipment and acquisition of hardware supplies.
  • Performance of specific technical functions, including changing of hardware electronic components (disks, memories, network wiring, power sources, etc.) and routine repairs.
  • Installation of commercial and in-house developed software and related upgrades, anti-virus programs on a timely basis.
  • Negotiate contracts with most reliable vendors for most critical ICT hardware and software
• Ensures efficient networks administration, focusing on achievement of the following results:
  • Monitoring of the network connection on a daily basis to ensure a stable and responsive network environment.
  • Trouble-shooting and monitoring of network problems. Ensure that the UNOCHA desktop and network resources are protected from malicious virus attacks and deploy countermeasures in the event of the attacks
  • Response to user needs and questions regarding network access.
  • Maintenance of up-to-date parameters of information for the network clients and electronic mail.
  • Implementation of backup and restoration procedures for local drives. Maintenance of backup logs. Organization of off-site storage of backups.
  • Maintenance of measures in place for business continuity and disaster recover processes and procedures including backup and restoration of both server and local storage facilities.
  • Networks administration support to other UN agencies as required and preparation of bills for cost recovery for the service provided. 
  • Monitor and implement wireless networks among UN agencies
• Provides web management services, focusing on achievement of the following results:
  • Support to the maintenance of the CO websites and Intranet on Lotus Notes
  • Trouble-shooting and monitoring of websites for UNOCHA and other UN agencies upon request
  • Preparation of bills for cost recovery for the service provided.
  • Support the MIMU webmaster in implementing XAMPP server for apache/ php /SQL database
• Provides administrative support, focusing on achievement of the following results:
  • Provision of advice on and assistance in procurement of new ICT equipment for the CO and projects, provision of technical specifications and information on best options in both local and international markets, review of quotations and bids
  • Maintenance of an up-to-date inventory of the software and hardware.
  • Maintenance of a library of ICT related reference materials
  • Maintenance of the inventory and stock of supplies and spare parts in cooperation with the Administration and Procurement Teams.
  • Provision of ICT support to key events.
  • Maintain VHF Radio Inventory
  • Prepared the Handbook for Communication in Emergency
• Ensures facilitation of knowledge building and knowledge sharing in the CO, focusing on achievement of the following results:
  • Identification and promotion of different systems and applications for optimal content management, knowledge management and sharing, information provision.
  • Participation in the organization of training for the CO staff on ICT issues.
  • Maintenance of staff training profiles.
  • Synthesis of lessons learned and best practices in ICT.
  • Sound contributions to knowledge networks and communities of practice.
  • Train the MIMU ICT interns in ICT support, guiding them in the implementation of ICT projects
  • Train Database Associate in the hub office in providing ICT support to the field office
• Performs any other tasks assigned by the supervisor and/or the Head of Office.

Impact of Results

• The key results have an impact on the overall efficiency of the Country Office including improved business results and client services. Forward-looking ICT management has an impact on the organization of office management, knowledge sharing, and information provision.

Competencies
Corporate Competencies:

• Demonstrates commitment to UNOCHA’s mission, vision and values
• Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability

Functional Competencies
Knowledge Management and Learning:

• Shares knowledge and experience and provides helpful advice to others in the office
• Ability to develop systems for structuring, codifying and providing access to information and knowledge

Development and Operational Effectiveness:

• Ability to provide IT support services including IT hardware/ infrastructure support, ERP support, other IT applications support, web design and maintenance
• Good knowledge of PC/LAN operating systems, Microsoft Windows, corporate ICT security and viral protection systems, knowledge of web design, knowledge of Microsoft Windows network administration, ERP
• Ability to provide input to business processes re-engineering, elaboration and implementation of new systems

Leadership and Self-Management:

• Focuses on result for the client and responds positively to feedback
• Consistently approaches work with energy and a positive, constructive attitude
• Demonstrates openness to change and ability to manage complexity

Required Skills and Experience
Education:

• Secondary Education. University Degree in Computer Science desirable, but it is not a requirement.
• Cisco Certified Network Engineer (CCNE) and Microsoft Certified Systems Engineer (MCSE) or Microsoft Certified Professional (MCP) required. If certification is not available at the time of recruitment, it should be obtained within 6 months.

Experience:

• 7 years of relevant working experience, including network administration, management of hardware and software platforms, telecommunications facilities, knowledge of Windows-based packages/applications.

Language Requirements:

• Fluency in English  language

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Job ID: 7364
Location: Maiduguri, Borno
Grade: SB1
Contract Duration: Initial Contract Duration of 9 months
Vacancy Type: Service Contract (SC)
Slot: 3

Background

• Under the guidance and supervision of the Administrative & Finance Analyst in Abuja and direct supervisor, the Head of Sub-Office in Maiduguri, the Driver provides reliable and safe driving services ensuring high accuracy of work.
• The Driver demonstrates a client-oriented approach, high sense of responsibility, courtesy, tact and the ability to work with people of different national and cultural backgrounds.
•  The Driver provides driving services to the operations and programme staff in the Country Sub Office (CO), Consultants and Experts and UN staff on mission.

Duties and Responsibilities

• Summary of Key Functions:
  • Provision of reliable and secure driving services
  • Proper use of vehicle
  • Day-to-day maintenance of the assigned vehicle
  • Availability of documents/ supplies
• Ensures provision of reliable and secure driving services by a) driving office vehicles for the transport of authorized personnel and delivery and collection of mail, documents and other items and b) meeting official personnel and visitors at the airport, visa and customs formalities arrangement when required.
• Ensures cost-savings through proper use of vehicle through accurate maintenance of daily vehicle logs, provision of inputs to preparation of the vehicle maintenance plans and reports.
• Ensures proper day-to-day maintenance of the assigned vehicle through timely minor repairs, arrangements for major repairs, timely changes of oil, check of tires, brakes, car washing, etc.
• nsures availability of all the required documents/supplies including vehicle insurance, vehicle logs, office directory, and map of the city/country, first aid kit, and necessary spare parts.
• Ensures that all immediate actions required by rules and regulations are taken in case of involvement in accidents.

Impact of Results

• The key results have an impact on the accurate, safe and timely execution of the CO services.

Competencies
Corporate Competencies:

• Demonstrates commitment to OCHA’s mission, vision and values.
• Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability

Functional Competencies
Knowledge Management and Learning:

• Shares knowledge and experience
• Provides helpful feedback and advice to others in the office

Development and Operational Effectiveness:

• Demonstrates excellent knowledge of driving rules and regulations and skills in minor vehicle repair
• Demonstrates excellent knowledge of protocol
• Demonstrates excellent knowledge of security issues

Leadership and Self-Management:

• Focuses on result for the client
• Consistently approaches work with energy and a positive, constructive attitude
• Remains calm, in control and good humored even under pressure
• Responds positively to critical feedback and differing points of views

Required Skills and Experience
Education:

• Secondary Education. Valid Driver’s license. 

Experience:

• 2 years’ work experience as a driver; safe driving record; knowledge of driving rules and regulations and skills in minor vehicle repair.

Language Requirements:

• Fluency in English, knowledge of
• Local language of the duty station.

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Job ID: 7350
Location: Maiduguri, Borno
Grade: SB4
Contract Duration: Initial Contract Duration of 9 months
Vacancy Type: Service Contract (SC)

Background

• Under the guidance of the Administrative & Finance Officer in Borno, the Administrative & Finance Analyst is responsible for ensuring the effective delivery of, finance, general administration, human resources, procurement, logistical and common services support to OCHA/Nigeria sub offices and operations consistent with UN rules and regulations.
• The Administrative and Finance Analyst  leads and provides guidance to OCHA sub Offices administrative staff, fostering effective collaboration within the teams, with relevant OCHA and UNDP counterparts at headquarters and in the field, and with other UN agencies, promoting a client-oriented approach and ensuring optimal performance and efficient delivery of services.

Duties and Responsibilities
Summary of key functions:

• Management of OCHA Nigeria administrative operations.
• Management of OCHA Nigeria finance and human resources
• Management and monitoring of OCHA Assets.
• Procurement of goods and services. 

Provide management support to OCHA administrative operations with the following results:

• Full compliance of operations with UN/OCHA/UNDP rules, regulations and policies, effective implementation of corporate operational strategies, achievement of management targets, monitoring and reporting of results.
• Establishment and maintenance of effective working relationships with operational partners, specifically with OCHA headquarters, UNDP country offices and other major service providers.
• Monitoring and analysis of the operating environment leading to timely readjustment of internal administrative and financial procedures, provisional of advice on legal considerations and risk management.
• Knowledge building and sharing with regards to financial management and general administrative operations, contributing to OCHA’s best practices.
• Identification and implementation of appropriate systems and applications for administrative and document management, information provision and learning including registry.
• Requirements, strategy and policies of OCHA relating to common services, administrative support and financial management are represented in meetings with UN agencies as required by the Head of Administration Unit and action taken.
• Letters and other correspondence relating to administrative and finance activities drafted and related reports prepared for internal use

Support the management and monitoring of OCHA assets with the following expected results:

• Management of OCHA assets ensuring full compliance with IPSAS in the accounting for procurement, utilization and disposal of OCHA Nigeria‘s assets.
• Assist the Administrative and Finance Officer  in setting up assets management procedures in OCHA/Nigeria
• Supervise the management on physical assets disposal.  Review of assets and recommendation of physical assets for disposal.  Documentation preparation for submission to CAP; follow up on request and liaise with requesting unit and maintenance for disposal action and entry in Atlas of all the requisite details for recording disposals.
• Oversight of disposal of items and accuracy of inventory data.
• Assist in annual physical inventory verification exercise to ensure accuracy of records and location of property. 
• Ensure that managers sign off on the physical count and correctness of the inventory system database

Manage and coordinate the procurement of goods and services with the following results:

• Required goods and services secured in a timely manner, within budget and in full compliance with established UNDP rules, regulations and procedures for procurement.
• Procurement actions taken in accordance with the principles of good planning and overall strategic objectives established by OCHA management, using best practices in sourcing, supplier selection and evaluation, quality management, customer relationship management and  the use of performance measurement benchmarks.
• Sound judgment, knowledge and guidance are applied to tender processes and evaluation of bids, in the negotiation of agreements, and in contract management.
• Assets are managed in accordance with OCHA/UNDP rules and regulations through the implementation and management of an appropriate inventory management system, recording acquisitions and disposals for all Sub Offices
• Recommendations and guidance provided in the estimation of office equipment and supplies requirements for budgetary and procurement planning purposes.
• Supervise the Procurement, Administration and HR associate staff as well as the logistics Assistant and drivers
• Performs any other tasks assigned by the supervisor and/or the Head of Sub Office.

Impact of Results

• The key results have an impact on the overall efficiency of the Country Office including improved business results and client services. Forward-looking operations management has an impact on the organization of office management, knowledge sharing, and information provision.

Competencies
Corporate Competencies:

• Demonstrates commitment to UNOCHA’s mission, vision and values
• Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability

Functional Competencies
Knowledge Management and Learning:

• Shares knowledge and experience and provides helpful advice to others in the office
• Ability to develop systems for structuring, codifying and providing access to information and knowledge
• Development and Operational Effectiveness
• Builds strong relationships with partners, focuses on impact and result for the client and responds positively to feedback.
• Ability to manage complex problems proactively and effectively, including responses to emergencies
• Ability to work independently, with efficiency, competency and integrity with people of different national backgrounds.
• Knowledge of institutional mandates, policies and guidelines pertaining to humanitarian assistance
• Proven report writing skills

Leadership and Self-Management:

• Focuses on result for the client and responds positively to feedback
• Consistently approaches work with energy and a positive, constructive attitude
• Demonstrates openness to change and ability to manage complexity

Required Skills and Experience
Education:

• Advanced university degree (masters or the equivalent) in Business Administration, Accounting or in a similarly related field
• Professional qualifications in finance/accounting/Administration and knowledge of UN financial rules and regulations are added advantage

Experience:

• At least 2 years of relevant professional experience in business/public administration at a senior level, providing management and financial advisory services, managing staff and operational systems and establishing partnerships, ideally including experience with the UN or other international organizations.

Language Requirement:

• Fluency in English and other national languages.

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Job ID: 7353
Location: Abuja, Nigeria
Grade: SB3
Vacancy Type: Service Contract (SC)
Contract Duration: Initial duration of 9 months

Background

• Under the guidance and supervision of the Administrative & Finance Officer, the Administrative & Human Resources Associate provides support to office operations performing a variety of standard administrative processes ensuring high quality and accuracy of work. The Administrative & Human Resources Associate promotes a client, quality and results-oriented approach.
• The Administrative & Human Resources Associate works in close collaboration with the Operations, Programme and projects staff in the CO and other UN agencies staff to exchange information and ensure consistent service delivery

Duties and Responsibilities
Summary of Key Functions: 

• Implementation of operational strategies
• Support to effective and efficient functioning of the administrative unit
• Support to administrative and Human Resources services
• Support to the office all the staff travels in OCHA online system
• Support to knowledge building and knowledge sharing

1.) Ensures implementation of operational strategies, focusing on achievement of the following results:

• Full compliance of administrative activities with UN/UNOCHA rules, regulations, policies and strategies.
• Provision of inputs to preparation of administrative team results-oriented workplans.
• Ensure that all human resources systems and processes, including local staff recruitment, monitoring of personnel, performance evaluations, staff development, leave, compensation and benefits, separation process, etc. are managed and monitored efficiently as per UNOCHA staff rules

2.) Ensures effective and efficient functioning of Human Resources unit, focusing on achievement of the following results:

• Ensure that all employees are aware of existing policies and procedures and abide by those policies;
• Assist the Admin & Fin Officer to implement human resources policies, procedures and initiatives , provide feedback and expertise to human resources functions in the development  and deployment of policies and procedures ,and brief staff on new policies when they are introduced;
• Ensure human resources related operations manuals are kept up to date and accurate
• Record and maintain the strict confidentiality of all staff personnel activities and issues
• Including employment documents, evaluations, exit interviews, disciplinary procedures,  etc.
• Maintains the attendance records of all staff at the office; assists all staff for the submission of leave requests.
• Assists the Administrative & Finance Officer for recruitment process and other HR related tasks.

3.) Ensures effective administrative travel support, focusing on achievement of the following results:

• Arrangements of travel and hotel reservations, preparation of travel authorizations, processing requests for identity cards and other documents.
• Administrative support to conferences, workshops, retreats if needed
• Collection of information for DSA, travel agencies and other administrative surveys, support to organization of common services.
• Research and retrieval of statistical data from internal and external sources; preparation of statistical charts, tables and reports.
• Follow up on deadlines, commitments made, actions taken and coordination of collection and submission of the reports to head of unit.
• Assistance in the preparation of travel budget, provision of information for audit.
• Support to all staff for submission of travel request, travel claims in OCHA online system
• Support as a backup person for Low Value Procurement

4.) Provides support to office maintenance and assets management, focusing on achievement of the following results:

• Maintenance of records on assets management, preparation of reports.
• Maintenance of files and records relevant to office maintenance
• Provision of support to maintenance of common premises and common services

5.) Support knowledge building and knowledge sharing in the CO, focusing on achievement of the following results:

• Participation in the training for the operations/projects staff on administration.
• Sound contributions to knowledge networks and communities of practice.

6.) Performs any other tasks assigned by the supervisor and/or the Head of Office.
 
Impact of Results

• The key results have an impact on the efficiency of the unit. Accurate presentation of information strengthens the capacity of the office and promotes the image of UN/UNOCHA as an effective contributor to the development of the country.

Competencies
Functional Competencies:

• Building Strategic Partnerships:
  • Maintaining information and databases
  • Inalyzes general information and selects materials in support of partnership building initiatives
• Promoting Organizational Learning and Knowledge Sharing:
  • Basic research and analysis
  • Researches best practices and poses new, more effective ways of doing things
• Job Knowledge/Technical Expertise:
  •  Fundamental knowledge of processes, methods and procedures
  • Understands the main processes and methods of work regarding to the position
  • Possesses basic knowledge of organizational policies and procedures relating to the position and applies them consistently in work tasks
  • Demonstrates good knowledge of information technology and applies it in work assignments
• Promoting Organizational Change and Development:
  • Presentation of information on best practices in organizational change
  • Demonstrates ability to identify problems and proposes solutions
• Design and Implementation of Management Systems:
  • Data gathering and implementation of management systems
  • Uses information/databases/other management systems
• Client Orientation:
  • Maintains effective client relationships
  • Reports to internal and external clients in a timely and appropriate fashion
  • Organizes and prioritizes work schedule to meet client needs and deadlines
  • Responds to client needs promptly
• Promoting Accountability and Results-Based Management:
  • Gathering and disseminating information
  • Gathers and disseminates information on best practice in accountability and results-based management systems

Core Competencies:

• Demonstrating/safeguarding ethics and integrity 
• Demonstrate corporate knowledge and sound judgment
• Self-development, initiative-taking
• Acting as a team player and facilitating team work
• Facilitating and encouraging open communication in the team, communicating effectively
• Creating synergies through self-control
• Managing conflict
• Learning and sharing knowledge and encourage the learning of others.
• Informed and transparent decision making

Required Skills and Experience
Education:

• High School Certificate. Certification in Administration and Human Resources is desirable.

Experience:

• 7 years of relevant experience in administration, human resources or programme support service. Experience in the usage of computers and office software packages (MS Word, Excel, etc.). Experience in handling of web-based management systems.

Language Requirements:

• Fluency in the UN and national language of the duty station.