Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world's mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.
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Job Summary: This Job Role is responsible for the Customer Handling, Coordination, Management, Single Customer Complaints and execution of proactive and reactive H/W maintenance activities that require a higher level of Skill. This shall ensure that the MoMo services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.
Responsibilities & Tasks
Position Qualifications Core Competences:
Minimum Qualifications & Experience Requirements:
Minimum 5 to 10 years of IT/Telecom experience.
Preferred Qualifications & Experience Requirements:
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Job details: MSIP Operations Assurance
Job Segment: Operations Manager, Telecom, Telecommunications, Database, Operations, Technology
Interested and qualified? Go to Ericsson career website on jobs.ericsson.com to apply