Relationship Manager at Crossover Microfinance Bank Limited

Job Description

• Acquisition of profitable new customers through the creation, development and maintenance of high quality customer relationships
• Supervise branch cash transactions including receipts and payment of cash and other acceptable financial instruments
• Achieve budgeted growth within agreed and approved business risk limits.
• Analyses and reviews quality of potentials and existing business to ensure maximum profitability.
• Work in close relationship with operations and business development unit to ensure that credit applications for new and existing clients are correctly prepared.
• Provide leadership in areas of expertise, particularly in the provision of products and services to customers.
• Monitor compliance with procedures by direct supervision of tellering operations and funds transfer
• Supervise activities and performances of Relationship officers ensuring that they meet and surpass targets
• Handle the planning and inspection of groups formation, precedent to approval
• Visit branches, groups and group meetings to identify or confirm client needs and obtain feedback on level of satisfaction with existing products and services
• Receive and process loan application forms for approval and maintain all relevant account records of the branch
• Responsible for all daily operational activities of the branch including managing the staff branch, and attendance

Job Requirements

• Qualification: B.Sc/HND in Marketing, Business Administration and any other relevant field
• Experience: 3 years experience in relevant job functions