• Job Vacancy in the Hospitality Industry Via Bradfield Consulting

  • Posted on: 8 December, 2016 Deadline: Not Specified
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  • Bradfield Consulting - Our client, a big player in the hospitality space, which offers a collection of the finest fully serviced apartments in Abuja, geared towards the long stay guest is looking to recruit a Restaurant and Banquet Manager.


    The Banquet Manager will be responsible for managing all F&B operations and for delivering an excellent guest experience. The goal is to maximise sales and revenue through customer satisfaction and employee engagement.

    Restaurant and Banquet Manager

     

    RESPONSIBILITIES

    • Oversee all aspects of the daily operation of the Apartment’s Room Service operation.
    • Supervise all Room Service personnel.
    • Respond to guest complaints in a timely manner.
    • Ensure proper set-up, breakdown and maintenance of all banquet functions
    • Work with the F&B head and keep him/her informed of F&B issues as they arise.
    • Organize all documentation for shift work on a daily basis including pre-shift reports
    • Ensure all staff are meeting all established standards of service through ongoing and recurrent training systems
    • Coordinate and monitor all phases of the Room Service operation.
    • Ensure effective communications between each shift.
    • Supervise the room service area in order to attract, retain, and motivate the employees.
    • Ensure optimal level of service, quality, and hospitality are provided to guest.
    • Ensure the timeliness and accuracy of the amenity set-up and delivery.
    • Monitor and maintain proper running and cleanliness of banquet areas
    • Perform any other reasonable duties as required and directed
    • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner
    • Prepare and submit required reports in a timely manner.

    SKILLS AND COMPETENCIES

    • Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
    • Ability to spot and resolve problems efficiently
    • Mastery in delegating multiple tasks
    • Communication and leadership skills
    • Ability to manage personnel and meet financial targets

    EDUCATION AND EXPERIENCE

    • At least 5 managerial experience and strong interpersonal skills.
    • Solid experience in a similar position from within a 3 or 4-star hotel/serviced apartments.
    • Proven banquet management experience in a similar establishment
    • Up to date with banquet trends and best practices

    Method of Application

    Interested and qualified? Go to Bradfield Consulting career website on bradfieldconsulting.has-jobs.com to apply

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