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ICS Outsourcing is Nigeria’s leading Outsourcing provider incorporated in August 1994. We offer a comprehensive range of outsourcing services ranging from People Outsourcing to Sales BPO. We provide bespoke Business Support Solutions to all kinds and sizes of business. Our desire to consistently deliver value-added services to our clients has helped us to evolve into a pacesetter and standard bearer in our industry. We have a reputation for satisfying and surpassing our client’s expectations.
Qualification:
Skills/Requirement:
Proficiency in the use of Microsoft Office Tools (MS Word, MS Excel, MS PowerPoint etc.), Adobe Photoshop, Corel Draw, Adobe Illustrator and Adobe InDesign.
Good communication and presentation skills
Good team spirit and project management skills
Good problem-solving skills and initiative
Good relational skills
Advanced and strategic thinking skills
Self-starter, proactive and innovative
Key Responsibilities:
Monitor and ensure compliance with clients brand standards on all Clients branded material and internal and external communication. This includes manuals, procedures, stationery, email signatures, project reports, presentations, proposals, clothing items, gift items, event stands and banners.
Plan, promote and execute activities and strategies to establish and maintain a positive presence for the Clients brand.
Maintain and improve the Clients Brand Manual
Create awareness about Clients brand value and guidelines within the Organization
Design templates for proposals, brochures, identity cards, business cards using creative, innovative, and unique concepts and approaches.
Prepare audio-visual content for internal and external use.
Scriptwriting and storyboarding of materials for digital marketing and other uses.
Organize and manage multimedia content and display equipment.
Plan, execute and monitor brand marketing campaigns aimed at promoting and strengthening the positive perception of the Clients brand
Monitor and provide reports on the performance of campaigns and other brand management activities
Meet and exceed customer service expectations as outlined in the Departments policies and procedures.
Ensure the availability of professionally-done and attractive literature, promotional materials and publications for products and services which meet Clients brand standards.
Liaise with external agencies for brand management activities and also liaise with other units within Clients to prepare external communication such as press releases and organize promotional activities.
Interact with functional units within the Company and suppliers of design, pre-press, print and materials services to ensure that assigned projects are executed on time in accordance with company quality standards.
Ensure high quality of design, photography, pre-press and printing output at all times, and process approval of all pre-press proofs.
Update Company project activity reports and liaise with other units to update Clients website(s), intranet and social media accounts, etc., as requested by Management based on customer requirements or Department schedules.
Generate brand marketing ideas/concepts for new and existing services, packaging designs, including shapes, sizes, colours, fonts and imagery.
Coordinate the production of digital adverts, newspaper and magazine advertisements, direct mail packs, email campaigns, websites, gift and promotional items, onboarding packs, exhibition stands, road shows, and other items as required.
Launch and oversee advertising and media planning of company services
Coordinate the activities of designers and brand experts involved in the positioning of the companys services/products
Departmental Reports - Generate the required weekly, monthly, quarterly, bi-annual, annual and ad-hoc reports and presentations.
Provide comprehensive, effective and efficient administrative and brand management support to all departments.
Perform other duties as required or as assigned.
Location: VGC, Ajah.
Qualification:
Degree in Facilities Management or and other Management Courses
Skills/Requirements:
0-2 years
Excellent interpersonal and Intrapersonal skill
Good written and oral communication skills
Good team spirit and project management skills
Good administrative and organizational skills
Good problem-solving skills and initiative
Good relational and customer service skills
Strong quantitative skills such as statistics and data analysis skills
Good reasoning skills; multi-tasking skills and organizational skills
Strong analytical and data analysis skills
Exhibits initiative, responsibility, and flexibility
Proficient in the use of Microsoft Office Tools
Key Responsibilities:
Facility Operations & Servicing
Office Space & Work Station Allocation As Required/On Need Basis
Energy Savings Measures & Initiatives
Energy Management - Weekly Diesel Supply
Energy Management - Monthly PHCN Recharge Credit
Energy Management - Daily Generator Checkup & Analysis
Energy Management - Monthly Generator Servicing & Maintenance
Routine Office & Staff Houses Interior Fumigation On Pre-Scheduled Basis
Routine Office & Staff Houses Exterior Fumigation On Pre-Scheduled Basis
Routine A/C Checkup & Servicing On Pre-Scheduled Basis
Generator Functionality & Availability
Inverter Functionality & Availability
PHCN Functionality & Availability
Routine Water Dispenser Servicing On Pre-Scheduled Basis
Weekly Supply Of Water For Office
Facility Maintenance
Facility Ambience & Sanitation
Identification & Notification Of Health Hazards On The Premises
Routine Inspection Of Office & Staff Houses Sanitation
Waste Management - Disposal/Destruction Of Hazardous Materials
Waste Management - Segregation & Disposal
Waste Management - Sewage, Drains & Gully
Environmental Hazard Management/Planning & Remediation
Routine Checks & Inspection Of Office & Staff Houses Supplies
Maintenance Of Reorder Level Of Materials & Requisition
Routine Electrical Repairs & Maintenance On Pre-Scheduled Monthly Basis
Routine Carpentry Repairs & Maintenance On Pre-Scheduled Monthly Basis
Routine Office Equipment Repairs & Maintenance As Required/On Need Basis
Routine Painting Of Office Space On Pre-scheduled Basis
Implementation Of Defined Preventive, Predictive & Corrective Maintenance Measures
Security Monitoring
Monitoring & Tracking Of Company Assets/Property Entrance
Monitoring & Tracking Of Company Assets/Property Exit
Support Services
Maintain, Challenge & Evolve Service Delivery
Meeting Business Operational Needs
Timely Quality Service Level Delivery In Line With Requirements
Alignment Of Service Delivery With Approved Policies & Procedures
Maintenance & Actualization Of Optimal Efficiency
Timely Escalation & Resolution Of Issues As & When Required
Prompt Processing Of Rendered Services Invoices
Provision Of Internal & External Customers With Compliant & Reliable Services
Courteous Customer Service Liaison
Provision Of Unparalleled Service Delivery To End Users
Administration
Clerical & Administrative Support
File Management & Archiving
Planning & Meeting Organization
Stationary Inventory & Management
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