• Career Opportunities at Airtel Nigeria

  • Posted on: 15 November, 2016 Deadline: 25 November, 2016
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  • Airtel Nigeria (Airtel Networks Limited), a leading mobile telecommunication services provider in Nigeria and a member of Airtel Africa Group, is committed to providing innovative, exciting, affordable and quality mobile services to Nigerians, giving them the freedom to communicate, rise above their daily challenges and drive economic and social development. The company made history on August 5, 2001 by becoming the first telecoms operator to launch commercial GSM services in Nigeria and has scored a series of many "firsts" in the highly competitive Nigerian telecommunications market including the first to introduce toll-free 24-hour customer care; first to launch service in all the six geo-political zones in the country; first to introduce affordable recharge denominations; first to introduce monthly free SMS and first to introduce monthly airtime bonus.

    Regional Technical Officer

     

    Job description
    The successful candidate will lead, direct, coordinate and control all network operations, maintenance and resources in the region to ensure all goals (optimal network availability, coverage, maintaining target network key performance indicators [KPIs] and quality standards) are met to deliver plus one network quality.

    He/She will also provide local network support for both the commercial teams in the region towards ensuring that network impacting issues are proactively resolved.

    Duties and Responsibilities:

    • Management of all Regional Network Operations & Maintenance Strategic Partners(SPs) to deliver optimal availability and QoS 
    • Ensure overall proactive and continuous improvement of customer experience and perception in the region
    • Responsible for the overall alignment of regional objectives with organizational objectives by ensuring effective communication of operational plan to all stakeholders as well as its execution and monitoring
    • Ensure regional network performance across all KPIs
    • Conduct weekly governance meetings and engagements
    • Track progress, review all O&M tasks within the region and provide timely feedback to management to enhance effective decision-making
    • Proactively communicate O&M status, issues & risks to management
    • Accountable for overall regional compliance with policies, procedures and methodologies
    • Conduct regular status/functional meetings with all stakeholders, ensuring follow through of all agreed actions
    • Support periodic audit of all transmission, core and radio network and preventive maintenance schedule audit
    • Ensure that special task/project required by HQ Technical is carried out in the region
    • Ensure acceptance test procedure (ATP) is conducted for new nodes coming into the network
    • Closely working with  MS Team to develop processes to prevent/reduce network failures
    • Advising and ensuring implementation of preventive activities by MS Partners and Colo Partners in order to improve network performance
    • Ensuring the adherence to applicable regulatory requirements
    • Periodic review and analysis of worst cells and follows up with Zonal Technical Officers
    • Drive continuous network improvement of own zone drawing up improvement plan and following up on related functions within network
    • Co-ordinate the annual regional operating plans OPEX (AOPs) for all the active and passive network systems in Airtel Nigeria -
    • Co-ordinate annual regional operating plan compilation for Airtel Nigeria Networks
    • Direct achievement of annual regional operating plan targets and all local and group operating expenditure saving initiatives to ensure optimization of all network investments
    • Ensure key focus on recurring operating expenditure
    • Drive the end to end process documentation, implementation and compliance to processes, procedures and policies to ensure seamless operations across all SP [Process Management] -
    • Institute service level agreement measurement methodology to ensure all SPs are accurately measured, rewarded and penalized accordingly
    • Identify, document and implement pertinent processes   procedures and policies that will continually improve operational efficiency
    • To ensure that all network facilities are maintained in adherence to global best practices

    Regulatory Compliance
    Ensure that all activities of operations and maintenance in the zone adhere to corresponding regulatory requirements in daily operations

    Partner Management
    Ensure all processes for effective management of partners
    Ensure that zonal SP requirements receive the necessary support from both the network local and central teams

    Team Management
    Co-ordinate the Regional Networks team to ensure alignment with the organizational goals

    Relevant Skill and Experience

    • Bachelor of Electrical /Electronic Engineering or Telecoms Engineering(Masters Degree in Engineering a plus)
    • Sound knowledge of Mobile Network O&M
    • 8 -12 years of varied experience in operation and maintenance in the Telecom industry
    • 4 -6 years managerial/Supervisory experience in a GSM/mobile company

    Other requirements (Behavioural etc.)

    • Team Management
    • Analytical and Presentation skills
    • Strategic negotiation skills
    • Entrepreneurial disposition in decision making and managing resources
    • Logical decision making abilities
    • Flexible and dedicated
    • Ability to innovate and deliver value to business
    • Ability to manage an outsourcing partner to effectively deliver on service level agreements
    • Ability to motivate and lead both internal and external partners
    • Impeccable integrity and character
    • Communication Skills
    • Cost, process and automation Innovation

    Zonal Technical Officer [South-South]

     

    Job description
    The successful candidate will coordinate, control, manage, support and track day to day network operations in the zone to ensure optimal network availability and coverage while maintaining target network KPI’s to deliver plus one network quality.

    He/She will also be responsible for providing local network support for both the sales and marketing team in the zones to ensure that network impacting issues are proactively resolved.

    Duties and Responsibilities:

    • Day to day management of all Zonal Network Operations & Maintenance Strategic Partners(SPs) to deliver optimal availability and QoS  -
    • Support the Operational Interface for both internal and external stakeholders especially commercial teams to ensure customer issues are resolved within acceptable key performance indicators [KPIs]
    • Track special events calendar with Zonal Business Managers and the Marketing function to ensure best in class service during special events within zone
    • Track zone network performance (Various KPIs and Network Availability)
    • Support periodic audit of all transmission, core and radio network and preventive maintenance schedule audit
    • Ensure that special task/project required by HQ technical is carried out in the zone
    • Closely work with  E// MS Team to develop processes to prevent/reduce network failures
    • Track and ensure that Colo Partners deliver on servive level agreements [SLAs]
    • Ensure SAQ activity is up to date (rental renewal and lease payments with zonal finance)
    • Follow up with various internal functions; MS Partners, Colocation [Colo] Partners on all issues affecting radio network availability, quality and experience
    • Ensure security and community issues do not cause delayed closure of sites
    • Advise and ensure implementation of preventive activities by MS Partners and Colo Partners in order to improve network performance
    • Ensure the adherence to applicable regulatory requirements
    • Audit and support zonal spares management to ensure availability of both critical and non critical spares at the zonal warehouses
    • Probes network experience by doing a weekly trending analysis of the volume as well the types of complaints received
    • Ensure proactive and continuous improvement of customer experience and perception within zone
    • Daily analysis of worst cells and follows up with MS partners on corrective and preventive measures
    • Ensure power availability of all IBS sites that are not transferred to Tower Company
    • Drive continuous network improvement of own zone drawing up improvement plan and following up on related functions within network 
    • Prepare and manage the annual Zonal operating plans OPEX (AOPs) for all the active and passive network systems in Airtel Nigeria [Financial] -
    • Direct annual zonal operating plan compilation for Airtel Nigeria Networks
    • Direct achievement of annual zonal operating plan targets and all local and group operating expenditure saving initiatives to ensure optimization of all network investments
    • Ensure key focus on recurring operating expenditure
    • Drive the end to end process documentation, implementation and compliance to processes, procedures and policies to ensure seamless operations across all SP [Process Management] -
    • Institute service level agreement measurement methodology to ensure all SPs are accurately measured, rewarded and penalized accordingly
    • Identify, document and implement pertinent processes   procedures and policies that will continually improve operational efficiency
    • To ensure that all network facilities are maintained in adherence to global best practices

    Regulatory Compliance
    Ensure that all activities of operations and maintenance in the zone adhere to corresponding regulatory requirements in daily operations

    Partner Management
    Ensure all processes for effective management of partners
    Ensure that zonal SP requirements receive the necessary support from both the network local and central teams

    Relevant Skill and Experience

    • Bachelor of Electrical /Electronic Engineering or Telecoms Engineering(Masters Degree in Engineering a plus)
    • Sound knowledge of Mobile Network O&M
    • 5-10 years of varied experience in operation and maintenance in the Telecom industry
    • 3-5 years managerial/Supervisory experience in a GSM/mobile company

    Other requirements (Behavioural etc.)

    • Analytical and Presentation skills
    • Strategic negotiation skills
    • Entrepreneurial disposition in decision making and managing resources
    • Logical decision making abilities
    • Flexible and dedicated
    • Ability to innovate and deliver value to business
    • Ability to manage an outsourcing partner to effectively deliver on service level agreements
    • Ability to motivate and lead both internal and external partners
    • Impeccable integrity and character
    • Communication Skills
    • Cost, process and automation Innovation

    Manager Direct & Indirect Tax

     

    Job description
    The successful candidate will ensure prompt payment of correct PAYE, withholding taxes and value added tax to the relevant tax authorities and ensure correct PAYE tax returns are filed with tax authorities.
     
    Duties and Responsibilities:
    Direct & Indirect Taxes Documentation & Reporting  -

    • Preparation of VAT report
    • Review of PAYE and withholding taxes
    • Timely payment of WHT, VAT and PAYE taxes
    • Consolidation of PAYE YTD
    • Compilation of employee tax forms for issuance of tax clearance certificates and tax deduction cards
    • Reconciliation of all WHT, VAT and PAYE related accounts
    • Ensure 30d ays closure TAT for all direct and indirect tax issues

    External Partner Management Process
    Review documentations for audit of all relevant tax authorities and coordination of audit exercises (36 states and FCT)
    Respond to tax audit queries and resolve the issues
    Attend tax reconciliation meeting with state internal revenue service and ensure prompt closure of outstanding audit  

    Relevant Skill and Experience

    • Graduate Degree/Diploma: B.Sc./H.N.D Accounting and ACA
    • 8 years of tax practice experience and appreciable knowledge of the Nigeria tax laws and regulations
    • Achieving results & delighting the customers

    Method of Application

    Use the link(s) below to apply on company website.

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