A premier Dry Cleaning Service provider, with branches located in Lagos metropolis, Nigeria, providing dry cleaning service for virtually all items of clothing. We were the first International Style dry cleaning and laundry company to be established in Nigeria and a member of the Guild of Cleaners and Launderers in the United Kingdom.
The Operations Manager takes ownership and drives the Operational Strategies, Productivity and the pursuance of increasing Quality Standards and revenue growth within the Company.
To achieve and exceed the agreed profit target
To ensure the efficient running of all departments - Production, Transport, Stockroom, Engineering and QHSE within agreed budgets and legal restrictions
Provide the required leadership and technical skills to help improve the productivity, efficiency and quality control of factory operations
Through self-development and the monitoring of industry advances, disseminate best practice
To ensure that customer avoidable losses are minimised through a continuous review of service levels and management of customer complaints
Ensuring that the quality of goods and services produced by the company meet the defined quality standards
Benchmark and develop a customer focused quality and service culture within the Company
To provide operational support to all departments including retail management to ensure that sales opportunities are maximised
To assist the CEO and the Group Finance Manager in producing plant annual business budget for turnover, profit and operational costs
To actively participate within the Senior Management team in providing the business support and guidance necessary for the Company to achieve medium and long term goals
Qualification and Experience
A minimum of Bachelor Degree or its equivalents in any field from a reputable institution
Master's degree in operations and production Management or related field will be an added advantage
Professional certification(s) in Operations/Project Management.
Minimum of 8 - 10 years significant working experience of which 5 must be at a senior level in a manufacturing/production environment
Should be able to show track record of effective management of successful teams
Proven experience of managing operations of up to 500 employees
Proven expertise of change management and extent of success recorded
Knowledge and Skill Required:
Must speak English Language
Strong general management and demonstrated leadership skills
Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods/materials
Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
Demonstrate customer service initiatives.
Remuneration Attractive and suitable expatriate package.
Method of Application
Applicants should send their applications and CV's to: email@example.com
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