Fresh Job Opportunities at Mercy Corps

Location: Biu - Borno

General Position Summary

• The Driver will work within Mercy Corps Ltd/Gte operational support structure which is committed to provide reliable and compliant support to program activities in order to achieve efficient service to program beneficiaries.
• The driver will provide safe, transport services for Humanitarian program and support staff in relations to Mercy Corps Ltd/Gte activities.
• The driver will adhere to all traffic and Mercy Corps Ltd/Gte safety rules and transport guidelines.

Essential Job Functions

• Operate Mercy Corps Ltd/Gte Humanitarian program vehicle as assigned by supervisor in a safe and secure manner.
• Maintain vehicle log-sheets in accordance with MC policies/regulations and report to the Operations Officer at the end of the month.
• Check the vehicle conditions after each trip/routinely - report needs and problems to Operations Officer;
• Adhere to Mercy Corps Ltd/Gte safety and communication protocols as advised by Operations Officer;
• Responsible for the safekeeping of all vehicle equipment, tools, first aid kits, spares etc.;
• Keep the vehicle ready, clean and on standby - ready for use at all times;
• Assist, as required, with logistics in the office and guesthouse daily workloads;
• Cooperate and be of assistance to staff and visitors - assist in troubleshooting potential problems during daily business;
• Report all maintenance needs of the vehicle to on a regular basis;
• Undertake field assignments as assigned;
• Adherence to Mercy Corps Ltd/Gte policies and procedures as outlined in the policies and procedure manuals;
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps Ltd/Gte and to not jeopardize its humanitarian mission in country of operation;
• Other duties as assigned.

Knowledge and Experience

• Valid driver's license and experience driving 4x4 vehicles.
• Must demonstrate knowledge and application of all safety and traffic rules.
• Basic understanding of English and fluency in Kanuri and Hausa will be an added advantage.
• Knowledge of routes, duty stations, project areas, the NGO and diplomatic community is required

Success Factors:

• The successful candidate will have a can-do attitude. Ideally s/he will have previous experience in working in large-scale emergency programs in insecure and conflict-affected contexts.
• A clear understanding of driver ethics as well as the willingness and ability to enforce compliance with Mercy Corps policies and procedures is essential. A high level of personal integrity, honesty and transparency in all dealings is essential.
• The ability to interact effectively with international and national staff members is required. A demonstrated ability to work quickly and accurately, meet deadlines and process information in support of changing program activities is necessary.

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Location: Biu - Borno State

Program/Department Summary

• Mercy Corps Nigeria’s humanitarian program aims to provide assistance to populations affected by the crisis in Northeast Nigeria.
• With funding from humanitarian donors including OFDA, FFP, EU, and ECHO the humanitarian programs engage in several interventions including but not limited to food assistance, non-food items (NFI), protection, livelihoods, cash transfers, WASH and capacity building of humanitarian response actors.
• Mercy Corps is scaling-up and expanding its humanitarian response in Northeast Nigeria to reach more beneficiaries with additional assistance in a wider geographic area.

General Position Summary

• The Cash Transfer Programming (CTP)/Cash for Work (CFW) Program Officer is responsible for assisting in the implementation of CTP and CFW activities in the intervention communities of southern Borno State.
• With support from the Senior Program Officer - Cash & Vouchers, s/he will supervise all projects, project selection and planning, project assets, local government and community liaison work, monitoring and payment.
• The CTP/CFW Program Officer will report to the Cash & Vouchers Senior Program Officer and work collaboratively with fellow program and MEL staff. S/He may also support other livelihood sector interventions including unconditional cash transfers, livelihood grants and VSLAs.

Essential Job Functions

• Plan and ensure the effective implementation of CTP/CFW.
• Contribute to all CTP/CFW related field work, including community mobilization, beneficiary identification/registration, distributions, and monitoring.
• Ensure that beneficiaries are effectively targeted according to established vulnerability criteria.
• Review labor and time-line requirements for CFW activities, determining staffing requirements.
• Coordinate payment procedures, including documentation, approval and actual payment.
• Oversee procurement of all materials for CFW projects.
• Maintain all documentation relating directly to CTP/CFW activities required to ensure accountability to the donor, particularly where labor is concerned.
• Oversee administrative matters relating directly to CFW activities:  time-sheets, payment schedules, required paper-work and liaison with finance department.
• Maintain all documentation relating directly to cash transfer activities required to ensure accountability.
• Oversee administrative matters relating directly to cash transfer activities including reconciliation with cash-out agents following distributions.
• Contribute to effective program reporting, monitoring and evaluation systems for both internal and external use in coordination with the other program staff.
• Work with the Senior Program Officer - Cash & Vouchers to prepare monthly cash requirement forecast for CFW activities, including the purchase of materials at site and CFW labor payments.
• Provide information on CTP/CFW activities as requested by the Team Leader, Deputy Team Leader, Senior Program Officer - Cash & Vouchers or MEL team.
• Support orientation for all new staff on CTP/CFW.
• Report on any problems encountered in the field such as project participant complaints, local authority interference, and security threats to MC staff and activities. 
• Coordinate with MC Security Officer and Livelihoods Manager on any threats to MC staff and activities; follow up on incidents/security threats in areas of operation.
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.
• Other duties as assigned.

Knowledge and Experience

• BA/S in relevant field required;
• 3 years of experience working on the development, implementation, administration and compliance of a field-based international development or humanitarian program; general program management experience required.
• Prior experience implementing distributions is required, preferably in a non-camp setting. Experience with CTP/CFW or other community micro-projects strongly preferred.
• Experience working with multiple stakeholders to identify beneficiaries according to criteria required.
• Experience with running assessments, monitoring and evaluation and other learning efforts required.
• Experience representing the organization and its interests to a diverse range of local and international government officials, local civil society organizations, other international organizations, the media and the public.
• Commitment to renewing and maintaining knowledge of best practices
• Demonstrated training and facilitation experience
• Ability to work under pressure
• Demonstrated strengths in analytical skills, monitoring and evaluation, and report writing
• Strong interpersonal, intercultural and communication skills
• Excellent oral and written skills and computer skills
• Fluency in English; fluency in Hausa is required.

Success Factors:

• The successful candidate will have a can-do attitude.
• Ideally s/he will have previous experience in working in large-scale emergency programs in insecure and conflict-affected contexts.
• S/he is a problem solver, an effective community mobilizer who is adept in successfully dealing with issues of complexity.
• S/he is an active listener and contributor, working to create a strong team share ideas and learn.
• Conscientious with high work ethics.

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Location: Biu - Borno State

General Position Summary

• The Procurement Officer is responsible for overseeing procurement aspects of Mercy Corps’ South Borno program operation. 
• Working closely with Program, Administration, Finance and Logistics the Procurement Officer is instrumental in supporting program activities through timely procurement of program supplies and office running supplies.

Essential Job Functions

• He/ She will be the lead person in all procurement process in South Borno ensuring there is timely delivery of all supplies with complete document of the whole process.
• Coordinates daily Mercy Corps (MC) procurement activities, with respect to internal procedures.
• Possesses a full understanding of MC procurement policies and formats. Provide training to new staff on these policies and provided refresher training as gap in staff knowledge are identified;
• Assists staff as needed on creating clear and understandable purchase requests (PR) and other documentation;
• Collects quotations and bids from the market for PR-s with support from Senior Procurement & Logistics Officer in Abuja - as per Mercy Corps standards and formats;
• Maintains PR Master Lists and shares with staff on weekly bases.
• Interact with vendors during collection of quotations - explain Mercy Corps formats and ensure that vendors will use the provided forms.
• Ensures fair competition and strictly adhere to Mercy Corps procurement rules regarding vendor relations as described by Mercy Corps
• Interacts with contractors, in coordination with the Senior Procurement & Logistics Officer, Operations Manager and Team Leader, deputy Team Leader.
• Ensures that the required documentation of supplies and transactions are completed to Mercy Corps standards.
• Raise payment request for vendor’s payments and monitor the status of each payment.

The Procurement Officer will:

• Always accord prompt and courteous reception and fair and equal treatment to all vendors/suppliers and their representatives.
• Provide equal opportunity for vendors/suppliers to make price and specification quotations.
• Guarantee the confidentiality of all specifications and price quotations made by vendors/suppliers.
• Decline to take advantage of vendors/suppliers’ errors, and show consideration for vendors/suppliers’ difficulties by co-operating with them whenever possible.
• Avoid subjecting vendors/suppliers to needless expense or inconvenience when requesting quotations or returning goods.
• Explain as clearly and fully as possible to vendors/suppliers the reason(s) for the rejection of their bids/proposals.
• Remain scrupulously free of obligations to any vendor/supplier.
• Remain informed about sources of supply, methods, services and materials and encourage vendors/suppliers to test and develop improved or expanded products and services.
• Inform vendors/suppliers about current and anticipated requirements.

Knowledge and Experience

• Degree in Business Studies, Accounting is desired. 2-3 years of experience in large scale supply chain management, preferably with an International Non-Governmental organization.
• Strong organizational skills; ability to interact effectively with international and national personnel.
• Excellent oral and written English skills.
• High computer skills on MS Office programs, especially in MS Excel.
• A demonstrated ability to multi-task and process information into action as to not delay program activities.
• A clear understanding of procurement ethics and donor compliance is essential.

Success Factors

• Conscientious with an excellent sense of judgment
• Ability to work simultaneously on multiple tasks
• Willingness and ability to work effectively with a wide variety of people
• Ability to work as part of a team and coordinate with project personnel
• Good spoken and written English and knowledge of local language, Hausa, Babura etc.
• Computer literate and strong organizational skills.
• The successful candidate will have a can-do attitude. Ideally s/he will have previous experience in working in large-scale emergency programs in insecure and conflict-affected contexts. Conscientious with high work ethics.

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Location: Biu - Borno State

General Position Summary

• The Gender and Protection Program Officer is responsible for assisting in the implementation of Protection sector activities including the mobilization of women’s groups, training on topics such as psychological first aid, and sexual and gender based violence (SGBV), and the validation of referral pathways in Borno & Gombe state, Northeast Nigeria.
• With the support of the ISING Program Manager, s/he will also advise and build capacity of other ISING team members on gender, protection mainstreaming in addition to overseeing project gender and protection related activities.
• S/he will report directly to the ISING Program Manager and will work closely with other sectors of the project.

Essential Job Functions

• Oversee the implementation of ISING protection activities and ensured adequate gender mainstreaming across project field locations;
• Develop activity work plans and manage day-to-day activity implementation related to gender and protection;
• Ensure that program implementation mainstreams gender and protection in coordination with other sectors in line with best practices;
• Ensure that beneficiaries are effectively targeted according to vulnerability criteria;
• Lead where necessary ISING project community meetings to identify gender related priorities and protection concerns.
• Establish and maintain effective ISING project reporting, and monitoring and evaluation systems (to track, analyze and report on results) for both internal and external use;
• Integrate community approaches, protection mainstreaming, gender sensitivity and capacity building into all ISING activities as appropriate;
• Ensure program filing system is in place, adheres to internal and donor regulation and filing is regularly maintained;
• Adhere to all MC policies related to security, operations and transport/ logistics information related to programming.
• Support orientation for all new staff on MC guidelines on gender and protection mainstreaming. If necessary organize capacity building sessions for other sector staff on gender and protection.
• Report on any problems encountered in the field such as project participant complaints, local authority interference, and security threats to MC staff and activities.  Coordinate with MC Security Officer and Gender & Protection Senior Program Officer on any threats to MC staff and activities.
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.
• Other duties as assigned.

Knowledge and Experience

• BA/S in relevant field required;
• 3 years of experience working on the development, implementation, administration and compliance of a field-based international development or humanitarian program; general gender and protection mainstreaming experience & knowledge required.
• Experience working with multiple stakeholders to identify beneficiaries according to criteria required.
• Experience with conducting gender analysis, protection assessments, monitoring and evaluation and other learning efforts required.
• Experience representing the organization and its interests to a diverse range of local and international government officials, local civil society organizations, other international organizations, the media and the public.
• Commitment to renewing and maintaining knowledge of best practices
• Demonstrated strengths in analytical skills, monitoring and evaluation, and report writing
• Strong interpersonal, intercultural and communication skills
• Excellent oral and written skills and computer skills
• Fluency in English; fluency in Hausa is required.

Success Factors:

• The successful candidate will have a can-do attitude. Ideally s/he will have previous experience in working in large-scale emergency programs in insecure and conflict-affected contexts, including remote management and capacity development.
• S/he is a problem solver, who is adept in successfully dealing with issues of complexity.
• S/he is an active listener and contributor, working to create a strong team share ideas and learn