• Customer Care Job Vacancy at Oracle Corporation

  • Posted on: 2 November, 2016 Deadline: Not Specified
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  • Oracle Corporation is an American multinational computer technology corporation headquartered in Redwood City, California, United States. The company specializes in developing and marketing computer hardware systems and enterprise software products – particularly its own brands of database management systems. As of 2011, Oracle is the second-largest software maker by revenue, after Microsoft.

    The company also builds tools for database development and systems of middle-tier software, enterprise resource planning (ERP) software, customer relationship management (CRM) software and supply chain management (SCM) software.

    Telephone/Receptionist

     

    Job ID A1-160013NR
    Detailed Description and Job Requirement

    • Responsible for answering the phone and assisting Oracle customers.
    • Information coordinators are an integral part of Corporate Services providing the dissemination of information to visitors and fellow Oracle employees.
    • Answers the main switchboard and greets visitors.
    • May have the opportunity to work on departmental projects. May develop relationships which may lead to career advancement upon satisfactory completion of the eighteen month commitment.
    • Works on assignments that are routine in nature where limited judgment is needed. Normally receives detailed instructions on all work.
    • Work involves minimal problem resolution following detailed instructions.
    • Exceptional customer service and interpersonal skills.
    • Strong written and verbal communication skills.
    • Proficient typing and computer skills.
    • Ability to organize, prioritize, and manage multiple tasks simultaneously.
    • Team player.
    • Strong attention to detail.

    Preferred Qualifications: BA/BS degree or equivalent 0 - 2 years of related experience.

    Method of Application

    Interested and qualified? Go to ORACLE career website on oracle.taleo.net to apply

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