• Job Openings at Human Capacity Development Consultants (HCDC)

  • Posted on: 25 October, 2016 Deadline: Not Specified
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  • Human Capacity Development Consultants (HCDC) Limited is a vibrant and innovative company committed to the goal of developing human capital in organisations for exceptional business results
    We build organisations to achieve optimum performance by developing their human capacity to peak productivity levels
    We are committed to excellence, service & integrity.

    General Manager

     

    Reports: CEO

    Supervises: All Operations

    Job Description

    • Responsible for overall management and the smooth running of the day to day operations of all sales outlets in line with company standards.
    • Ensure the implementation of service and operational standards across all outlets.
    • Increase company profitability by minimizing wastage and devising cost control measures.
    • Develop and drive initiatives to increase sales and profits.
    • Achieve the overall set targets for the company by pro-actively contributing to the formulation, direction and implementation of business strategy.
    • Drive results by continuously seeking improvements to enable individual outlet and company growth.
    • Ensure weekly/monthly sales targets are met and expand current income streams.
    • Ensure customer service, hygiene, quality and operational standards are maintained across all outlets.
    • Responsible for ensuring the training and induction of staff is conducted in line with company standards.
    • Ensure company policies, standards and values are understood, embraced and complied with by all staff.
    • Ensure the conduct of the business within ethical, legal, and moral boundaries consistent with the company values.
    •  Liaise with external agents on behalf of the company; such as NAFDAC, PHCN, Local government agencies, LAASA, etc to ensure smooth running of operations.
    • Works closely with the HR department to ensure all human resource objectives are met.
    • Coaching, motivating and development of managers and staff to achieve desired targets.
    • Preparation of weekly management and any other business performance reports.
    • Ensure that weekly management reports, profitability, HR, stock report and other general management reports for all outlets are prepared as and when due.
    • Provides leadership for achievement of goals for new store openings as required.
    • Ensures that all facilities and equipment are properly maintained and serviced.
    •  Act as a gate-keeper for the CEO and MD.

    Qualifications and Key Skills

    • BA/ B. Sc degree holder (desirable)
    • 3 years min experience in a similar role in a QSR franchise such as KFC, Dominos etc.
    • Multi-site restaurant operations management skills.
    • Strong business and commercial acumen.
    • Proven leadership and problem solving skills.
    • Proven experience in training and development of staff to meet set goals.
    • Sound financial and budgeting skills.
    • Excellent customer service skills.
    • Excellent communication skills (verbal and written).
    • Full understanding of all federal and state regulations as regards health and safety, restaurant regulations, HACCP standards etc.
    • Ability to multi-task, and change priorities constantly as needed in a fast paced environment.
    • Must have a car.

    Human Resources Officer

     

    Reports: General Manager

    Job Description

    • Ensure the timely and smooth run of the monthly payroll by providing accounts department with required employee information (fines and other deductions, new employee start dates, end dates, absenteeism, etc).
    • Ensure contract letters are issued to staff based within the labour laws provision.
    • Ensure accurate job descriptions are developed for all positions.
    • Ensuring proper filing system is maintained for all staff information and records.
    • Organize, plan and conduct induction for all new staff.
    • Organize and monitor staff training with the General Manager or relevant Line Manager.
    • Monitor and record daily staff attendance and overtime.
    • Monitor scheduled absences such as leave or travel and liaise with supervisors to ensure staff absence have been adequately covered to avoid disruption of business activities.
    • Ensure company policies are clearly communicated to all staff.
    • Ensure disciplinary actions (fines, penalties etc) for various offences are implemented, documented and communicated to staff.
    • Responsible for dealing with grievances and staff welfare related matters.
    • Co-ordinate the performance appraisal process.
    • Coordinate staff recruitment and selection process in order to ensure a timely organized and comprehensive procedure is implemented for hiring staff.
    • Liaise with our recruitment consultants when required to ensure quality candidates are short listed for vacant positions.
    • Schedule, organize and participate in recruitment interviews.
    • Ensure employees receive allowances and benefits due to them when they become eligible.
    • Conduct reference checks and collate guarantor information on prospective candidates.
    • Act as liaison person between the Health Management Organization and the company.
    • Responsible for organizing and monitoring staff lunch
    • Perform other HR related duties as required.

    Qualifications and Key Skills

    • BA/ B. Sc degree holder (desirable)
    • 1-3 years minimum experience
    • A professional and commercial approach to HR
    • Strong personal and leadership experience
    • Managerial skills for supervision and management of staff
    • Strong business and commercial acumen.
    • Proven leadership and problem solving potentials.
    • Proven experience in training and development of staff to meet set goals.
    • Excellent communication skills (verbal and written).
    • Ability to multi-task, and change priorities constantly as needed in a fast paced environment

    Method of Application

    Use the link(s) below to apply on company website.

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