• Administrative Job Opportunity in an Insurance Company - Fosad Consulting

  • Posted on: 25 October, 2016 Deadline: Not Specified
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  • Fosad Consulting - Our Client, a top notch player in the insurance Industry is seeking to hire apt and dynamic candidates who will function as a Front desk Officer in different designations where they have presence. The Front Desk Officer will be responsible for attending directly to clients inquiries.

    Front desk Officer

     

    Job Description

    • Provides customer service support to the organization by obtaining, analyzing and verifying the accuracy of order information in a timely manner.
    • Prepares customer service summary reports.
    • Co-ordinates the handling of difficult and/or unusual situations.
    • Ensures and provides quality service to both internal and external customers.
    • Handle inbound customer service calls with professionalism.
    • Answer customer inquiries and follow through on requests.
    •  Sending out messages to customers; Birthday, Seasonal or any other messages promptly.
    • Take thorough notes and promptly forward action items that need to be handled by others.

    Qualifications

    • A minimum of OND/HND degree
    • 0-2 years work experience
    • Additional Information

    JOB SKILLS AND REQUIREMENTS

    • Strong analytical skill
    • Excellent communication skills
    • Negotiation skills
    • Attention to details is key
    • Good leadership skill
    • Planning and management skills

    The role is open to only candidates residing in Abuja

    Method of Application

    Interested and qualified? Go to Fosad Consulting career website on www.smartrecruiters.com to apply

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