• Graduate and Experienced Jobs at Etisalat Nigeria

  • Posted on: 18 October, 2016 Deadline: Not Specified
  • View Jobs in ICT / Telecommunication View All Jobs at Etisalat Nigeria
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  • Etisalat's vision is a world where people's reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel.

    Analyst, Sim Registration (HQ)

     

    Job Summary 

    • Assist in managing the day to day running of the subscriber registration operations in HQ and Regions

    Principal Functions

    • Ensure implementation of processes and procedures guiding activities of SIM Registration Officers (SROs) in all the regions to ensure delivery on set subscriber registration targets
    • Assist Manager SIM registration to manage all  SIM Registration activities in assigned Region
    • Provide and co-ordinate first-line systems support for SIM Registration issues escalated to the HQ
    • Ensure timely escalation and resolution of all SIM Registration-related issues from any region
    • Ensure the pooling of registered subscriber data to central server and escalate all factors/ challenges adversely affecting the achievement of pooling targets
    • Track, audit and visit Trade and SIM Registration outlets and hot-spots
    • Prepare and ensure timely delivery of all reports required from SIM Registration outlets in the country for the attention of Manager, SIM Registration Operations
    • Gather information on competition activities in SIM Registration and collate information for attention of HQ team
    • Perform any other duties as assigned by the Manager, SIM Registration.

    Educational Requirements

    • First degree or its equivalent in a relevant discipline.

    Experience,Skills & Competencies:

    • Minimum of one year post NYSC relevant work experience.

    Head, Revenue Assurance & Fraud Management

     

    Job Summary 

    • Lead and coordinate the revenue assurance and fraud management activities, with the goal of providing strategic direction to maximize revenue and minimise/mitigate risk.

    Principal Functions
    Tactical:

    • Manage staff, provide leadership and professional development to ensure productivity and efficiency
    • Analyse and understand various revenue streams, product offerings and associated systems and processes to ensure completeness, accuracy and validity

    Operational:

    • Develop, implement and maintain processes and procedures for effective revenue assurance and fraud management
    • Formulate and oversee the implementation of companywide revenue assurance and fraud management strategy including the definition of appropriate KPIs
    • Update and develop team knowledge about revenue assurance and industry best practice to ensure the organisation’s revenue assurance readiness is at par with industry standards
    • Define criteria and measure the departmental performance with respect to revenue assurance and fraud management
    • Ensure proper implementation and continuous monitoring of the revenue assurance tools
    • Ensure proper and adequate resource allocation according to departments requirements and provide the extra support needed if resources are inadequate
    • Ensure all revenue assurance reports are prepared on time for the Chief Financial Officer’s review
    • Advise on revenue impacting processes to be implemented and ensure the department adhere strictly to approved company and regulatory processes and procedures
    • Follow up/escalate issues submitted by the revenue assurance department or other departments to provide required studies to maximise revenue and process efficiency
    • Carry out other requests as instructed by Chief Financial Officer

    Educational Requirements

    • First degree in a relevant discipline from a recognized university.
    • Membership of Professional association (CIMA, CFA, ACCA, ICAN, etc)

    Experience,Skills & Competencies:

    • Eight (8) to Twelve (12) years work experience, with at least three (3) years in a managerial role
    • Financial Accounting/ Reporting
    • Revenue Assurance
    • Financial Systems Knowledge
    • Business and/or Financial Acumen
    • Accountability
    • Delegation/ Supervisory
    • Passion for Excellence
    • Integrity
    • Empowering people
    • Growing people
    • Team work
    • Customer Focus

    Engineer, Performance

     

    Job Summary       

    • Assist in measuring quality of service performance and ensure adherence to quality of service standards.

    Principal Functions

    • Manage all voice performance monitoring and reporting in 2G, 3G, LTE etc.
    • Prepare and ensure quality of service reports are properly documented for management use and decision making purposes
    • Support Drive Test Engineers on the field based on their testing requirement.
    • Analyze, detect and report on the performance of the different network QoS reports.
    • Generate and circulate daily, weekly and monthly network reports.
    • Analyze the data obtained from report and generate network performance analysis
    • Prepare and Submit NCC, Group, Management and external party related performance request
    • Assist in defining the KPI threshold for EMTS Etisalat Nigeria Technical Vendors
    • Analyse measurement data using a special processing new test tool.
    • Prepare and submit ad hoc reports on data performance within the stipulated time frame

    Educational Requirements

    • First Degree or equivalent in Electrical Engineering.

    Experience,Skills & Competencies

    • Two (2) years post NYSC work experience
    • Network Availability and Capacity Management
    • Business Application Knowledge
    • Communication
    • Problem Solving
    • Passion for Excellence
    • Integrity
    • Empowering people
    • Growing people
    • Team work
    • Customer Focus.

    Method of Application

    Use the link(s) below to apply on company website.

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