Marketing Role in the Hospitality Industry Via Fosad Consulting

Location; Victoria Island, Lagos

Job Description

• Work closely with the Hotel Manager and Marketing Team to develop and deliver the annual Marketing plan and budget in line with the hotel’s strategic priorities and revenue targets.
• Develop and handle the defined online and offline marketing campaigns and subsequently evaluate the effectiveness of these marketing / communication campaigns through effective reporting and if required make appropriate adjustments to future campaigns.
• Plan and execute content creation as well as briefings to agencies and ensure delivery in adherence with the brand guidelines and hotel positioning.
• Brief, supervise and closely liaise with the appointed Communication / PR agencies and ensure clipping files out of any coverage received.
• Act as the brand ambassador within the hotel, drive brand activation and ensure brand experience comes to live throughout every touch point within the hotel.
• Run quality assurance and initiate and share the results of guest satisfaction surveys and guest reviews with the hotel team to enhance standards of guest service.

Qualifications

• Strong guest service orientation and outstanding attention to detail.
• At least three (3) years of marketing / PR experience and/or experience in a similar role preferably in a luxury environment.
• Excellent verbal and written communication skills (internal and external).
• Strong organisational and planning skills and ability to work under pressure.
• Ability to analyse data and establish appropriate action plans.
• Excellent English communication skills both oral and written / any additional European language is an advantage.
• Leadership and motivational skills.

Additional Information
Only suitable candidates will be contacted.