Jobs at Kendor Consulting

Ref: 01-PSL-201301
Location: Lagos

Job Outline
Responsible for leading sales activities and results specifically HHP, commercial and Project sales line of business. Development and achievement sales plans and budgets in tine with business annual operating plan (AOP) for his Sales & Commercial business Section.

Responsibilities

• Leads the sale of company products and services for HHP, Commercial and Project sales
• Leads and Develops sales personnel, customer accounts, and providing co-management and training to regional sales force in line of business,
• Establishes and implements sales plans as needed to support target markets in assigned line of business.
• Achieves sales goals associated with revenue and profit targets,
• Trains and manages existing sales organization while offering support for dealers network and new customers in line of business.
• Develops and implements sales objectives, strategies, promotional programs and ensures their execution.
• Provides reporting on forecasts, budgets, sales and distributor performance.
• Identifies and pursues growth opportunities.
• Coaches and motivates sales staff; provides guidance and direction on problems and issues; delegates works assignments considering employee skills and development needs,
• Identifies department issues, problems, and opportunities to support continuous process improvement initiatives.
• Drives utilization of Cummins tools and processes (i.e. Customer Relationship Management, Customer focus Six Sigma).

Education/Requirement

• University, or equivalent degree in Engineering, sales, marketing, or a related Subject or equivalent industry experience required.
• Possession of relevant certification and membership of relevant professional body wilt confer advantage.
• Minimum of 12 years relevant experience with 5 years in Sales leadership position Power system and Project Sales.
• Proven ability to lead and achieve sales target within in line of business
• Ability to lead sales achieve; establish challenging performance standards; creates enthusiasm, a feeling of investment, and a desire to excel
• Ability to create an atmosphere in which timely and high quality information flows smoothly between self and sales & commercial team; encourages the open expression of ideas and opinions
• Ability to develop plans that are thorough, realistic, and effective in nearing goals
• Ability to manage the performance of self and others through the use of structured tools.
• Ability to lead cross-functional teams in implementation of customer or territory projects and improvement activities
• Ability to develop rapport, build trust, and create value in relationships with customers and channel partners
• Ability to establish a plan for a call, set call objectives, develops a call strategy, and conduct and close the call. Incorporates Sates Dialogue Skills (Listening and Probing

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1.) Sales Managers  Low KVA (4 Positions)
Ref: 02-SMLKVA2013

2.) Project Sales Manager
Ref: 03-PSM-201301

3.) Territorial Sales Manager, Lagos, Port-harcourt & Abuja
Ref: 04-SM-201301

Job Outline
Responsible for growing market share in assigned portfolio in any of Telecoms, Residential, Banking, Filling Stations SMES segments among others. Development and achievement sales plans and budgets in line with business annual operating plan (AOP)

Responsibilities

• Sells company products and services by developing new prospects and accounts in Power Products/Low KVA5.
• Drives Markets share expansion in assigned exclusive portfolio in any of Telecoms, Residential, SMEs, and related markets,
• Establishes and implements sales plans as needed to support all target markets.
• Achieves sales goals associated with revenue and profit targets.
• Develops and implements sales objectives, strategies, promotional programs and ensures their execution.
• Provides report on forecasts, budgets, sales performance.
• Identifies and pursues growth opportunities.
• Coaches and motivates sales staff; provides guidance and direction on problems and issues; delegates works assignments considering employee Skills and development needs,
• Identifies department issues, problems, and opportunities to support continuous process improvement initiatives.
• Drives utilization of Cummins tools and processes (i.e. Customer Relationship Management, Customer focus Six Sigma).

Education/Requirement

• University, or equivalent degree in Engineering, sales, marketing, or a related subject or equivalent industry experience required.
• Possession of relevant certification and membership of relevant professional body will confer advantage.
• Minimum of 8 Years of relevant industry experience with at least 3 years in similar position is required.
• Proven ability to achieve sales target in Power Products/Low KVAs within time line
• Ability to achieve; establish challenging performance standards; creates enthusiasm, a feeling of investment, and a desire to excel
• Ability to support an atmosphere in which timely and high quality information flows smoothly between self and others; encourages the open expression of ideas and opinions
• Ability to develop plans that are thorough, realistic, and effective in meeting goals
• Ability to manage the performance of self and others through the use of structured tools.
• Ability to lead cross.functional teams in implementation of customer or territory projects and improvement activities
• Ability to develop rapport, build trust, and create value in relationships with customers and channel partners
• Ability to establish a plan for a call, set call objectives, develops a call strategy, and conduct and close the call, Incorporates Sales Dialogue Skills (Listening and Probing
• Understanding and ability to drive market share in Commercial, Project sales, Terriotorial sales, Telecom, Banking,
• SMEs, and Power Fleet will confer distinctive advantage.

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Ref: 05-SA-201301
Location: Lagos

Job Outline
To develop and implement processes and ensure company Leadership receives accurate data for critical business decision

Responsibilities

• Ensure full implementation and effective utilization of Siebel (Customer Relationship Management tool) by sales and marketing team
• Design and implement performance matrix process for sales activities
• Gather market intelligence to develop demand forecasts for Power Generation.
• Achieve the maximization of data and formal reports and present results to Business Unit Leaders with recommendations.
• Analyzing the accuracy of Forecasting and consolidation of reports to support organization business strategy.
• Develop and load continuous process improvement by Identifying areas to modify working methods when there is no specific defined procedure.
• Generate, record and analyze lost sate data

Education/Requirements

• Degree in Management/Social Sciences or Humanities
• Membership of relevant professional body or possession of relevant certification
• Marketing Degree/MBA preferred.
• Self-confidence and ability to handle pressure
• 3-5 years experience in an administrative/operational/ marketing/Sales support role.
• Good communication and interpersonal skills
• Appreciable knowledge of CRM solution
• Computer literacy i.e., MS Word, MS Excel, PowerPoint

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REF: 06-BDMA-2013
Lagos, Abuja, Port Harcourt

Job Outline
To generate and maintain revenue within the Aftermarket Business across the territory, working with the Heads of Departments and Branch Managers to ensure customer requirements and expectations are met.

Responsibilities

• Profit and loss statement accountability for Aftermarket sales and achieving annual sales target in assigned territories.
• To maximise sales, revenue and profitability of our product and service offerings by ensuring branch targets are met on a monthly basis
• Review existing customer base and proactively seek opportunities to develop business by introducing and selling the benefits of new and existing products and services,
• In conjunction with the General Manager, develop account plans to ensure profitable business growth
• Lead, manage and motivate Aftermarket Sales employees including recruitment, control and discipline in accordance with company procedures and in conjunction with the HR department
• Regular (daily, weekly & monthly) reviews of team performance, activities and customer enquiries and sales to ensure performance targets are met
• Ensure improvement/development plans are in place for all Aftermarket sales employees

Education/Requirement

• University, or equivalent degree in Mechanical Engineering or related discipline
• Possession of relevant certification and membership of relevant professional body will confer advantage.
• Minimum of 12 Years of relevant industry experience with at least 5 years in similar position is required.
• Knowledge of Diesel & gas engines and Power generation products.
• Strong service and technical background.
• Proven man-management skills
• Customer management experience.
• Minimum of 3 years commercial sales and marketing experience with a proven track record preferably in a similar or related industry.
• Strong negotiating and communication skills

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REF: 07-BMA201301
Location: Abuja

Job Outline
Lead in achieving sales and profif growth for the Branch and implementing business strategies activities to deliver Customer Service Excellence

Responsibilities

• Full Profit and Loss accountability for Branch achieving annual sales and profit targets across all business units in the branch.
• To maximize sales, revenue and profitability of our product and service offerings.
• To ensure Branch targets are met on a monthly basis
• To conjunction with the PG Sales Manager and Aftermarket 8DM, develop and implement marketing and sales strategies by ensuring the continued growth of new and existing sales in the designated region.
• Lead, manage and motivate branch employees including recruitment, control and discipline in accordance with company procedures and in conjunction with HR department etc.

Education/Requirement

• University, or equivalent degree in Mechanical Engineering or related discipline
• Possession of relevant certification and membership of relevant professional body will confer advantage.
• Minimum of 12 Years of relevant industry experience with at least 5 years in similar position is required.
• Proven achievement in related business and position to include: sales and marketing, general management skills, peopte development and customer relationship management.
• Proven record in management and operational capacity.
• Proven record and ability to lead motivate and effective-people communication at all levels.

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REF: 08-BDL2013
Location:Lagos

Job Outline
Lead sales and profit growth for the Mining Aftermarket business by implementing business strategies and activities to deliver parts and service to customers

Responsibilities

• Drives aftermarket sales to achieve full annual sales target in mining aftermarket business.
• Develop and implement marketing and sales strategies for the development and growth of new and existing aftermarket sales the assigned market territory. Etc.
• Apply company principles whilst maintaining key customer and supplier contact at all levels.
• Maintain current and grow new Service on Site contracts with customers
• Fully implement the Four Pillars of Mining strategies in target markets.
• Monitor trends, specific issues relating to mining business activities, market opportunities, competitive activity etc.

Education/Requirements

• University, or equivalent degree in Mechanical Engineering or related discipline
• Possession of relevant certification and membership of relevant professional body will confer advantage.
• Minimum of 10 Years of relevant industry experience with at least 3 years in similar position is required.
• MBA and Understanding ability to drive market shares in quarry and mining sector will confer distinctive advantage
• Minimum 7 years mining power solution and aftermarket experience Strong service background
• Contract management
• Sales and management experience
• Good understsnding of achieving impact within a Corporate and distribution environment

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REF: 09-SM201301
Location: Lagos

Job Outline
To manage day today service activity at the defined location, and deliver world class customer support in our Field Service and Workshop operations

Responsibilities

• Full accountability for Field Service and Workshop productivity towards the growth of service business and achieving annual Sales and Profit target for both operations.
• Fully implement the Cummins Quickserve service strategies, ensuring the core objectives of getting it right 1st time 90% of the time and being at the service point within 24hrs of complaint.
• Ownership and enforcement of all Service processes and procedures, ensuring adherence via regular audit and review of the KPI data suite.
• Lead, manage and motivate Service Centre employees including recruitment, control and discipline in accordance with company procedures and in conjunction with the HR department
• Ensure improvement/development plans are in place to correct any operational 'off plan' or performance issues

Education/Requirements

• University, or equivalent degree in Mechanical Engineering or related discipline
• Possession of relevant certification and membership of relevant professional body will confer advantage.
• Minimum of 10 Years of relevant industry experience with at least 3 years in similar position is required.
• MBA and Understanding ability to drive field service wilt confer distinctive advantage.
• Proven record in relevant business disciplines, to include, general management skills, people devefopment, and customer relationship management
• Proven record in service management, and operational capability
• Proven record and ability to lead, motivate, and effective people communication at all levels
• Relevant product or industry knowledge
• Customer relationship management and development

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REF: 10-DFSE201301

Job Outline
A senior Technical Engineer position to lead local technical investigations of early problems notification, identification and correction activities

Responsibilities

• Direct/lead the initial on-site investigation of issue, consults with Global Factory DFSE to review results of initial investigation and develop any further action plans if required
• Play lead role in local technical investigations after all published technical resources have been exhausted by the local branch
• Actively use the Product Incident Report (PIR) system to report and document early warning, reliability, durability and cost of coverage issues (component failures! performance failures/service tools / repair procedures)
• Stay up to date on latest technical information through resources such as CTN broadcasts, monthly infant care / DFSE phone calls
• Proactively plan out investigation (testing needed/conditions/equipment required) Including Proper Troubleshooting and Diagnostics as per QSOL TT Trees.

Education/Requirements

• University, or equivalent degree in Mechanical Engineering and possession of relevant certification and membership of relevant professional body will confer advantage.
• Preference is for dedicated individual with high technical quality/credibility.
• Individual should have a minimum five years’ experience and a basic knowledge of the Cummins distributor service department operation,
• Knowledge of Cummins product lines and Cummins troubleshooting skills and procedures
• Strong mechanical, electrical I wiring, electronics knowledge and hands-on experience
• Strong problem solving skills and ability to carry out technical investigations
• Strong computer skills (PC programs - Word, Excel, etc.; Cummins applications - INSITE, Lotus Notes, etc.

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REF: 11-QC201301

Job Outline
To drive the implementation of the ongoing performance improvement of the Quickserve Process at all branch locations.

Responsibilities

• Train and develop Service Advisors, Service Writers, and Shop Foremen in the skills, knowledge, attitude and effort required to consistently execute the Quickserve process well.
• Ensure Senior Distributor Leaders understand basic elements of the Quickserve process and resource dependencies. Keep leadership appraised of performance, issues, and needs.
• Ensure that the quantity and ratio of Service Admin staff to Service technicians at each branch is appropriate for Optimum process performance, and work with Distributor senior leaders to correct related issues
• Monitor key process indicators for each branch on a daily basis to understand process performance, and provide coaching to Service staff as needed to correct problems and improve performance
• Monitor customer feedback from each branch related survey verbatim and trend to understand how process skills and behaviors impacts customer perceptions, and work with branch stuff to improve satisfaction

Education/Requirements

• University, or equivalent degree in Mechanical Engineering or related discipline
• Possession of relevant certification and membership of relevant professional body will confer advantage.
• Minimum of 6 Years of relevant industry experience with at least 2 years in similar position is required.
• MBA and Understanding ability to drive service excellence in related sector will confer distinctive advantage
• Detailed knowledge of Service processes and performance metrics.
• Knowledge of Cummins Product
• Solid understanding of financial concepts (P & L) terms
• Operations & management experience
• Experienced with analytical tools and methods
• Ability to coach and motivate

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REF: 12-SNRENGR201301

Job Outline
To control and supervise the day to day operation of the Workshop Teams ensuring all customer operational targets are met

Responsibilities

• To ensure effective coordination)supervision of all Service Personnel and teams ‘To ensure all Service and Customer requirements are met
• Regular (daily, weekly & monthly) reviews of team performance with Engineers and Technicians, to ensure performance targets are being met
• In conjunction with the Service Champion, lead the implementation and ongoing performance improvement of the Service Initiative Process within Mining operations and our customers, etc.

Educational/Requirements

• Engineering OND/HND or equivalent
• Management/Business qualification - Desirable/Willing to study external courses
• Must be able to motivate people at all levels - Essential
• Proven man-management skills - Essential
• Technical knowledge gained in a similar industry - Essential
• Minimum of 5 years experience diagnosing and repairing of diesel engines - Essential Diesel Engines Mechanical/Electrical experience - Desirable
• Mechanical/Electrical Theory and Troubleshooting - Desirable

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REF: 13-TT201301

Job Outline
To lead quality technical training planning, facilitation and delivery including technical training evaluation

Responsibilities

• To lead quality technical training planning, facilitation and delivery including technical training evaluation
• Defines the QIQ program of trainers
• Drive the day to day operations and processes of technical training faculty at the training center
• Drive the technical training budget
• Lead technical training liaison with Africa's regional lead

Educational/Requirements

• Relevant University degree/HND in Mechanical Engineering or related qualification is essentials as misled
• professional qualification will confer additional advantage.
• Min 5 years experience related to servicing Cummins products and full understanding of our DBU Service operation and expertise of Cummins product lines and Cummins engine troubleshooting skills and procedures
• Must have Diesel and mechanics qualification, electronics qualification also preferred
• Must be able to communicate effectively, professionally and ability to manage pressure.
• Must have excellent written, communication and interpersonal at all levels
• Must work with little supervision, independently and must also be able to work in team (team player)
• Must have adequate planning skills, budgeting skills and organization skills
• Must be willing to invest the time necessary to provide the highest quality training possible

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REF: 14-WS201301
Location: Lagos

Job Outline
Receiving & dispatching goods pulling & binning of parts, daily cycle count and maintain a clean workplace

Responsibilities

• The custodian of stores and handles the inflow and outflow from the store
• Performs a variety of shipping/receiving, stocking activities and distributes supplies
• maintains inventory and stock records and other related work as required
• Receives and inspects all incoming materials and reconciles with purchase order, processes and distributes, document purchase order, track damages and discrepancies on orders received.
• Handles and documents storage and transportation of hazardous materials

Education/Requirements

• Degree in related field
• Store/ warehouse knowledge - Essential
• Cummins product knowledge- Preferred
• team player
• Minimum of 4 years' experience as a store supervisor
• Computer Literacy (Ms Office, Excel, Word, Power point- Essential
• Ability to work with minimal supervision, Trustworthy and reliable

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REF: 15IA-201301

Job Outline
To be responsible for all matters related to inventory, cost of sales while providing the business with daily & weekly inventory reports. To provide business support to internal customers as well as getting involved in other ad hoc tasks on a regular basis.

Responsibilities

• To drive accurate and timely Inventory & Cost of Sales Reporting
• To ensure effective daily & weekly commercial Update Reports
• To offer efficient business Support via lead role in monthly stock meetings To pro-actively identity stock obsolescence risk, ensure appropriate courses of action are taken on ‘at risk’ stock and have input into stock planning
• Develop and produce relevant reports and analysis to internal customers as requested or required to support business decisions,
• Coordinate stock count and all relevant reconciliation
• Take lead role in inventory, accounting and finance projects
• Ad hoc Tasks through involvement in a variety of other finance and business support tasks as the need arises

Education/Requirement

• University, or equivalent degree in accounting and possession of relevant certification and membership of relevant professional body will confer advantage.
• Minimum of 6 Years of relevant industry experience in inventory accounting or related experience with a proven track record, preferably in a similar or related industry environment. MBA confers and advantage.
• Inventory, supply chain and cost accounting functions background primarily in the distribution or relevant sector.
• Knowledge of accounting standards and proven experience in inventory design, system and operation
• Strong service and technical background and proven man-management skills
• Customer management experience and minimum of 5 years. Strong technical, analytical and communication skills
• Strong MS Excel background and operational knowledge of ERP solution particularly Navision will confer an added advantage.

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REF: 16-1B-201301

Job Outline
To Plan, drive and coordinate compliance activities of the company and to ensure adherence

Responsibilities

• Measure, monitor and manage financial and non-financial regulations and policies in all its forms across entire company platform.
• Respond to violations and complaints in an appropriate and timely manner
• Co-ordinate with and support the legal department where necessary
• Support the business and the compliance team primarily on financial and non-financial aspects including the following responsibilities:
• Discover new legislation and analyze how it might impact upon the company.
• Create company policy crafted towards best practices in a compliance program.
• Liaising with the business on relevant compliance issues and attending business line meetings
• Researching and responding to compliance queries
• To advice, oversee and train the staff on compliance procedures. Providing general guidance on a broad array of policies/regulations including.

Education/Requirement

• Tertiary qualification University degree in finance/accounting/commercial law
• MBA or/and ACA, ACCA or other related professional certification will confer added advantage.
• Possession of relevant certification and membership of relevant professional body will confer advantage.
• Minimum of 6 Years of relevant industry experience with at least 3 years in similar position is required.
• MBA and proven ability to drive 100% compliance in similar sector will confer distinctive advantage
• General knowledge of markets and industry
• Expert knowledge of current audit and compliance regulations
• Proficiency in all aspects of company business
• Excellent negotiation, investigation, communication and interpersonal skills
• Ability to synthesize complex legal legislation and translate (and communicate) into simple business language that everyone can understand
• Be highly ethical and possess excellent time management skills and enjoy working under a deadline

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REF: 17-TMS-201301
Location: Lagos

Job Outline
To drive development and implementation of talent management infrastructure, framework, and strategies to support the organization, These includes but not limited to talent resourcing, reward system and retention initiatives

Responsibilities

• Support HR Leader to develops and drive sales and customer centric workforce development initiative
• Drives integrated strategy for talent mesourcing, reward and retention strategy
• Drive sustainable performance and career management strategies
• Fortification end implementation of employees and leadership talent programs.
• Design and implement mentoring and coaching programme
• Designing and developing innovative and high affect talent management programs and processes to improve the depth and diverseness of workforce
• Giving proficient consultation on all phases of talent management such as succession management, assessment, talent pipelines, selection processes and so on.
• Support HR Leader to develop and execute an incorporated approach to development, learning and talent management.

Education/Requirements

• Relevant Bachelors degree from reputable institution.
• Degree in the field of Human Resources or/and relevant global and local HR Certification

At least successful 5-7 years of experience in Talent Management team is required.

• Proven achievement in talent management role
• Ability to develop and maintain highly effective relationships, externally and internally.
• Ability to influence professionals of senior management level.
• Solid sense of confidentiality aqd discretion.
• Outstanding interpersonal, leadership, and communication skills.

2.) Learning & Development Manager

Ref: 18-LDM-01-2013
Location: Lagos

Job Outline
To drive a turnkey solution in supporting a learning organization including leading the excellent operation of a joint Training Centre and achievement of 100% Annual Technical Training plan.

Responsibilities

• Responsible for establishing and maintaining the local training schedule & overseeing the course schedule and 100% achievement of Annual Technical Training plan.
• Leads, coaches, mentors, directs and evaluates the work of trainers in the region
• Defines the Q2Q program of trainers and responsible for the day to day operations, processes and budget management of the training canter
• To ensure highest quality training to customers and maintain the training equipment inventory and communicate needs to supervisor
• Ensures the training center complies to corporate service training and statutory standards
• Responsible for technical training liaison to Africa’s regional lead. Conducts quarterly meeting with business leaders to confirm local training needs and priorities
• Provides monthly reports to supervisor/management on technical & other learning development activities

Education/Requirements

• University degree required, level 5 minimum (National Certificate or Diploma), level 6 preferred (Higher Diploma or Graduate Degree)
• Must have strong computer skills (PC programs — Word, Excel, etc.; Cummins applications - INSITE, Lotus Notes, etc.).
• Minimum of 8 years with at least 3 in similar position
• Proven core competencies in skills and curriculum development and corporate academy experience
• Competencies and Training need analysis
• Facilitation and teaming logistic management core in skills & effective and professional communication skills at all levels
• Able to manage pressure and time effectively and efficiently
• Must work with little supervision, independently and must also be able to work in team (team player)
• Must have adequate planning skills, budgeting skills and organization skills
• Must be willing to invest the time necessary to provide the highest quality training possible
• Bilingual ability will confer advantage